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Would Hyatt honor a website rate error?

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Would Hyatt honor a website rate error?

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Old Jan 18, 2018, 1:48 pm
  #31  
 
Join Date: Apr 2012
Location: CLT / AVL
Programs: AA EXP; Hyatt Globalist; Kimpton IC; IHG Diamond Ambassador;
Posts: 319
Originally Posted by Mbcijim10
I just checked Hyatt already corrected it and my reservation has been locked.
I also booked last night, for only two nights. My reservation went through and my CC charged for the two-nights full deposit. As of a few minutes ago, it seems the error has been corrected on the website.

Was 3k + $18 for Club room.

Not sure if it reservation will stand. I need my room, and logged on initially to book standard P + C rate, but saw this and figured I'd give it a go to see what happens.

Last edited by Au4882; Jan 19, 2018 at 8:35 am
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Old Jan 19, 2018, 9:46 am
  #32  
 
Join Date: Mar 2013
Location: Jackson, WY
Posts: 543
So they emailed me and increased the rate to $250/night + 3,000 points.
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Old Jan 19, 2018, 11:14 am
  #33  
 
Join Date: Apr 2012
Location: CLT / AVL
Programs: AA EXP; Hyatt Globalist; Kimpton IC; IHG Diamond Ambassador;
Posts: 319
Originally Posted by Mbcijim10
So they emailed me and increased the rate to $250/night + 3,000 points.
Same.

While not $18 + 3,000 points for a Club Room, it's not terrible compared to the $150 + 12,500 points on a regular room.

Not sure if I should fight this, or just take the $250 + 3k points for a Club room, and move on.
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Old Jan 19, 2018, 11:51 am
  #34  
 
Join Date: Jan 2008
Posts: 3,578
Those prices are almost identical except one is a club room, which would be free for diamonds anyway.
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Old Jan 19, 2018, 12:37 pm
  #35  
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Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
Originally Posted by Au4882
Same.

While not $18 + 3,000 points for a Club Room, it's not terrible compared to the $150 + 12,500 points on a regular room.

Not sure if I should fight this, or just take the $250 + 3k points for a Club room, and move on.
You always fight it.
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Jaimito Cartero is offline  


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