Expiring Free Night Cert - Exchanging for Points? Diamond rep alluded to this
#16
Join Date: Jan 2009
Location: Norway
Programs: EBD, Hyatt Globalist, Clubcarlson Gold, QR Platinum
Posts: 14
"
I am disappointed to hear that you were not able to utilize your Hyatt Category one to four award. Promotional awards are issued as a result of a limited offer and must be redeemed (checked out) by the expiration date. Unfortunately, these awards may not be extended, reissued, or replaced"
#17
Original Poster
Join Date: Jun 2013
Posts: 2,362
I got following answer when I emailed Hyatt, anyone who can confirm taht they have got point compensation?
"
I am disappointed to hear that you were not able to utilize your Hyatt Category one to four award. Promotional awards are issued as a result of a limited offer and must be redeemed (checked out) by the expiration date. Unfortunately, these awards may not be extended, reissued, or replaced"
"
I am disappointed to hear that you were not able to utilize your Hyatt Category one to four award. Promotional awards are issued as a result of a limited offer and must be redeemed (checked out) by the expiration date. Unfortunately, these awards may not be extended, reissued, or replaced"
#18
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 862
I had no idea this was a possibility. I suppose this tactic isn't possible for a Discoverist and her Chase anniversary night?
Related question: can you use one of the free nights on a Guest of Honor basis, if you're a diamond?
A blogger at OMAT recently asserted this..that was news to me.
Related question: can you use one of the free nights on a Guest of Honor basis, if you're a diamond?
A blogger at OMAT recently asserted this..that was news to me.
#19
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Yes, I used one my cert (either the 30 night or 5 brand) for my daughter. The Globalist agent applied my cert to the reservation and all Globalist benefits were afforded by Hyatt Centric South Beach.
#20
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Yes, I used one of my cert (either the 30 night or 5 brand, most likely the 5 brand) for my daughter. The Globalist agent applied my cert to the reservation and all Globalist benefits were afforded by Hyatt Centric South Beach.
#21
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,527
Expired free night certificates (Cat 1-7 and Cat 1-4 certs) can NO LONGER be converted to points as per My Hyatt Concierge. This was an exception until end of last year and they are not allowed to do so any longer.
#22
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,412
I was told no exceptions by the Hyatt line last year twice, but clearly people still did. So wonder if the exception is true. Will be interesting to see.
#23
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,527
I'd say they'll be strict going forward... too bad.
#25
Join Date: Jun 2009
Posts: 256
It might be but I'm not sure. I too had a couple of certificates that were nearing exp. My concierge exchanged them for points this month without hesitation. I will be Globalist for all of 2019 so maybe that is part of it I can't tell for sure.
#27
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
It's impossible to extend them, and as of a few months ago, they're not supposed to give points for expired awards, either, although they're still making occasional exceptions for Globalists.
#28
Original Poster
Join Date: Jun 2013
Posts: 2,362
#30
Original Poster
Join Date: Jun 2013
Posts: 2,362
Did you get the 25,000 points before or after your cat 7 cert expiration date? How long before / after the expiration date?
I'm guessing your cat 7 cert was expiring in a few weeks and you requested an exchange since you weren't going to have an opportunity to use it in time?
I'm guessing your cat 7 cert was expiring in a few weeks and you requested an exchange since you weren't going to have an opportunity to use it in time?