Oct 11, 2021, 6:25 am
Last edit by: 59Impala
More detailed information on Ziva and Zilara can be viewed here and are up to date. Such as restaurant menus, further hotel information, cabana reservations etc:
Zilara: https://zilaracapcana.resortsbyhyatt.com/
Ziva: https://zivacapcana.resortsbyhyatt.com/
Zilara: https://zilaracapcana.resortsbyhyatt.com/
Ziva: https://zivacapcana.resortsbyhyatt.com/
Zilara/Ziva Cap Cana Dominican Republic REVIEW - MASTER THREAD
Oct 15, 2019, 9:49 am
#46
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
If Hyatt is paying the entirety of the room rate for the day through a "nth night free" promo, their system is coded such that you don't get a night credit.
If you pay with cash, points, P+C, CC free night certificates, bonus/promotional free night certificates, then you are using *your* resources to pay for the night so they give you credit. (Although up until about two years ago, you didn't get credit for points or certificates).
Oct 18, 2019, 9:22 am
#48
Join Date: Aug 2012
Location: NYC
Posts: 73
Oct 18, 2019, 1:07 pm
#49
Join Date: Jul 2005
Posts: 41
Kylash, everything I've read is that they will be open November 1 but some amenities will be limited.
There is a Facebook group that I joined a few months back. It's a private group but I think anyone can join (just search on FB Hyatt Ziva Zilara Cap Cana). There is a ton of info regarding the progress of the property (pictures, videos, transfer companies, etc.).
There is a Facebook group that I joined a few months back. It's a private group but I think anyone can join (just search on FB Hyatt Ziva Zilara Cap Cana). There is a ton of info regarding the progress of the property (pictures, videos, transfer companies, etc.).
Oct 24, 2019, 3:28 am
#51
Join Date: Aug 2012
Location: NYC
Posts: 73
Oct 24, 2019, 3:30 am
#52
Join Date: Aug 2012
Location: NYC
Posts: 73
Kylash, everything I've read is that they will be open November 1 but some amenities will be limited.
There is a Facebook group that I joined a few months back. It's a private group but I think anyone can join (just search on FB Hyatt Ziva Zilara Cap Cana). There is a ton of info regarding the progress of the property (pictures, videos, transfer companies, etc.).
There is a Facebook group that I joined a few months back. It's a private group but I think anyone can join (just search on FB Hyatt Ziva Zilara Cap Cana). There is a ton of info regarding the progress of the property (pictures, videos, transfer companies, etc.).
I also get a direct response from the resort saying they "do not anticipate any delays with the opening of our facilities and restaurants. The only facility that will not be fully ready is our SPA. Nevertheless we will be offering limited SPA services"
Oct 24, 2019, 3:37 am
#53
Join Date: Aug 2012
Location: NYC
Posts: 73
This suite includes Club Level access, an upgraded experience offering additional luxuries such as:
• Private check-in and check-out in an exclusive area
• Personalized concierge services
• Best views in our exclusive Club Level area
• Premium-brand liquors
• Complimentary domestic & international calls
• 10% discount on spa and salon services
• Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games & WIFI
• Exclusive access to breakfast & lunch a la carte for club guests
• Late check-out based on availability
• Private access to Club Pool
• Private check-in and check-out in an exclusive area
• Personalized concierge services
• Best views in our exclusive Club Level area
• Premium-brand liquors
• Complimentary domestic & international calls
• 10% discount on spa and salon services
• Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games & WIFI
• Exclusive access to breakfast & lunch a la carte for club guests
• Late check-out based on availability
• Private access to Club Pool
Oct 29, 2019, 12:32 pm
#54
Join Date: Sep 2013
Posts: 429
Hey guys,
Current news as of this morning.
Ziva isn't opening until November 10 at the earliest.
Zilara is opening on time.
Everyone will be accommodated at Zilara (including with kids).
Source: Hyatt Customer Service and my Hyatt Globalist Concierge.
Current news as of this morning.
Ziva isn't opening until November 10 at the earliest.
Zilara is opening on time.
Everyone will be accommodated at Zilara (including with kids).
Source: Hyatt Customer Service and my Hyatt Globalist Concierge.
Oct 29, 2019, 2:14 pm
#55
Join Date: Sep 2009
Location: Houston
Programs: United 1K, Marriott Lifetime Platinum; Hyatt Diamond/GLOB
Posts: 738
I doubt that is going to please the Zilara folks who specifically booked Zilara to get away from kids.
Oct 31, 2019, 8:59 am
#56
Join Date: Oct 2009
Posts: 236
The Zilara website still says opening November 1, but the Ziva website now says opening Fall 2019 and isn’t accepting reservations until November 21. I’m supposed to stay at the Zilara starting on December 10 and keeping my fingers crossed that there won’t be any kids there and the restaurants at both resorts are open.
Last edited by avatexrs; Oct 31, 2019 at 9:05 am
Oct 31, 2019, 12:36 pm
#57
Join Date: May 2014
Location: Taipei
Posts: 1,125
Hyatt Zilara guests are being given the option to relocate to the adults-only Sanctuary Cap Cana, another all-inclusive property on the eastern edge of the Caribbean nation.
The spokesperson assured us that “all rooms will be of equal or greater value” but it is not clear how travelers who booked with points — or expected to earn them — will be reimbursed or compensated.
The spokesperson assured us that “all rooms will be of equal or greater value” but it is not clear how travelers who booked with points — or expected to earn them — will be reimbursed or compensated.
Nov 1, 2019, 6:11 pm
#58
Join Date: Aug 2018
Posts: 31
November stay
I have a stay at the zilara coming up in mid November so hopefully I'll be able to give a report on what it's like. I also got an email from the hotel saying they need to talk to me so hopefully I'll get some info then on what's going on. This was the email. As a side note I'm a little paranoid can anyone confirm this is actually Hyatt I'm also waiting for Hyatt's messenger team to get back to me
Nov 1, 2019, 8:00 pm
#60
Join Date: Oct 2009
Posts: 236
If you Google that 888 number it appears in a lot of posts when other Hyatts have issues with reservations / closures.
Please post after you speak to them. I have a reservation in December at the Zilara and who knows what things will be like by them.
Please post after you speak to them. I have a reservation in December at the Zilara and who knows what things will be like by them.