Points when not allowed to cancel
 

This is specific to a Hyatt -the Regency Boston Harbor. I tried to cancel a reservation early afternoon for that night made through Chase Sapphire Reserve and was denied. (I got on an earlier flight and decided to take it). Do I have any case to get the points I would have gotten with the stay ? I would have had time to check in and out using the room for an hour but didn't.

This is almost generic as well considering the changes in everyone's cancellation policies.

thanks

No points or night credit without checking in.....

Unfortunately not. Next time I would check-in and then do self checkout in the morning from wherever you are

No points for a no show.

Are you sure that works? I thought someone has to open the door.

I believe you are correct. But perhaps the person suggesting that believed that much was inferred.

Let me try a rephrase.

Been awhile but in my work travel era I had similar situations leaving Houston. Still wanting the stay credit. I checked in, folded back the bed, unwrapped the soap, left a small tip, charged a cookie, and headed for the airport.

Worked every time and if the flight change got cancelled I could just go back to my room.

FD has better things to do than babysit whether you've opened the door.

Check in. Check out by phone in the morning. Done.

You clearly don't understand the issue.

I don't believe the system will recognize a "stay" for credit purposes unless the guest actually opens the door to the room.

That would require linking systems and that is something Hyatt IT is incapable of..... just check-in should do the trick (check-out isn't really required).

No. The system does not care if you open the door or not. Or at least last year under HGP, it did not. I had a couple of times where I literally checked in at a Cat 1 hotel, and walked out the front door to not return. I called the next morning to check out but I don't think you even have to do that. The system will automatically check you out at the right time and charge your card on file.

This is only an issue with those brands at competing chains where you can check-in via an app and open your room door using your phone. (without ever passing the front desk)

Otherwise I have done many mattress runs without entering the room. You simply need to check-in at the front desk.

Wouldn't that be considered a non eligible stay anyway and thus not be elible for points (or benefits) or night credit?

Exactly - why go in and tussle the bed and crap where the maid has to clean up. Give her a free room and some extra quick money by doing nothing in there.

People who think hyatt or any other chain is somehow looking through their room to see if they slept there are pretty tinfoil hat. The only time they check if you're there is if there are regulations in the city or state level that require a welfare check every few days in hotel spaces.

That is what I am wondering too reading the OP's post - the stay is booked thru a 3rd party site - that is not even an eligible stay to begin with.

When everyone is talking about how to make a false stay, wouldn't anyone notice that the stay would not be an eligible stay as it is not book directly with Hyatt own site?

Unless OP is saying he uses the Credit Card to guarantee the booking but the booking is made directly on Hyatt site.... This is not clear to me the way he words it.

The issue I'm addressing is that once you check in, do they enforce or even care about whether you open the door to your room.

Since according to your post you don't actually know one way the other....

They dont care in my experience.