Hyatt Regency Lake Washington (Seattle WA area) REVIEW - MASTER THREAD
#17
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
Stayed here last week. Loved the views of the Boeing factory and the club offerings. Hated the construction noise from the office building adjacent to the hotel that went on all night. Had two separate stays and both times they put me in the Exec Suite, which has views off the side of the hotel overlooking the 737 apron (cool) but also primarily faces the construction (not cool). Club offerings were fairly hearty including strip steak and mash one night. Hotel charged me for both self and valet park and after I called down to remove the valet park, charged me for an even more expensive valet parking so watch the folio carefully.
#18
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
Thanks for the trip report, slippahs. Glad the club offerings were good. Did you get a sense of how far along the construction was? And I gather you did do self-park, so should have been charged for that?
PortlySpartacus, I understand that free parking isn't a guaranteed globalist benefit. I've had some properties offer this when they owned the lot, as this property does, so I was hoping.
PortlySpartacus, I understand that free parking isn't a guaranteed globalist benefit. I've had some properties offer this when they owned the lot, as this property does, so I was hoping.
#19
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
Thanks for the trip report, slippahs. Glad the club offerings were good. Did you get a sense of how far along the construction was? And I gather you did do self-park, so should have been charged for that?
PortlySpartacus, I understand that free parking isn't a guaranteed globalist benefit. I've had some properties offer this when they owned the lot, as this property does, so I was hoping.
PortlySpartacus, I understand that free parking isn't a guaranteed globalist benefit. I've had some properties offer this when they owned the lot, as this property does, so I was hoping.
#20
Join Date: Apr 2010
Location: YVR
Programs: AA
Posts: 872
I've stayed here a few times. As noted above, there is now self park, which seems far away, but "connects" underground, so you can enter the property on the ground level from the parking lot.
I'll be there a night in a couple weeks time, will use a lounge ticket to check it out.
I actually like the location. Out of the way and a nice getaway spot next to the waterfront and park. It has maybe the best gym of any hotel I've ever been too.
There is a little French cafe just a 2 min walk out the front door, that should not be missed. We decided to go there the first time when we were walking back to the hotel and got hit with the smells from the kitchen. Dinner | Peyrassol Cafe.
We have dined at the hotel restaurant but probably won't be going back except maybe for a drink as it has amazing views over the water.
I'll be there a night in a couple weeks time, will use a lounge ticket to check it out.
I actually like the location. Out of the way and a nice getaway spot next to the waterfront and park. It has maybe the best gym of any hotel I've ever been too.
There is a little French cafe just a 2 min walk out the front door, that should not be missed. We decided to go there the first time when we were walking back to the hotel and got hit with the smells from the kitchen. Dinner | Peyrassol Cafe.
We have dined at the hotel restaurant but probably won't be going back except maybe for a drink as it has amazing views over the water.
#21
Join Date: Sep 2008
Posts: 7,875
Called to ask lounge hours: 630-930 breakfast, 5pm starts hor d'voeures, 8-9 dessert, daily except weekends breakfast hours pushed back (7-10 I think)
She did make sure I knew these are not "dinner" but just snacks, to temper expectations. Don't know if anybody who has stayed recently can comment on whether snacks in the evening are as good as prior
She did make sure I knew these are not "dinner" but just snacks, to temper expectations. Don't know if anybody who has stayed recently can comment on whether snacks in the evening are as good as prior
#22
Join Date: Mar 2014
Posts: 263
Called to ask lounge hours: 630-930 breakfast, 5pm starts hor d'voeures, 8-9 dessert, daily except weekends breakfast hours pushed back (7-10 I think)
She did make sure I knew these are not "dinner" but just snacks, to temper expectations. Don't know if anybody who has stayed recently can comment on whether snacks in the evening are as good as prior
She did make sure I knew these are not "dinner" but just snacks, to temper expectations. Don't know if anybody who has stayed recently can comment on whether snacks in the evening are as good as prior
Last edited by ClarkGriswold; Aug 12, 2019 at 12:01 pm
#23
Join Date: Aug 2007
Posts: 1,161
Called to ask lounge hours: 630-930 breakfast, 5pm starts hor d'voeures, 8-9 dessert, daily except weekends breakfast hours pushed back (7-10 I think)
She did make sure I knew these are not "dinner" but just snacks, to temper expectations. Don't know if anybody who has stayed recently can comment on whether snacks in the evening are as good as prior
She did make sure I knew these are not "dinner" but just snacks, to temper expectations. Don't know if anybody who has stayed recently can comment on whether snacks in the evening are as good as prior
Still a gorgeous facility!!! I just think it was built 3-5 years ahead of its time....
#24
Join Date: Mar 2014
Posts: 263
Also a recent visitor - can add that the lounge offerings here (which were previously quite anemic) are better now. There's been a GM change and improvements have been made. It's still NOT the best I've ever seen (the hotel clearly has revenue issues as evidenced by occupancy and rates) but it's much better than it was the first time I visited.
Still a gorgeous facility!!! I just think it was built 3-5 years ahead of its time....
Still a gorgeous facility!!! I just think it was built 3-5 years ahead of its time....
#25
Join Date: Aug 2007
Posts: 1,161
Yes, she's new and she is making an effort for sure. I wish she'd be a little more flexible on Globalist Suite Upgrades, however. She seems pretty adamant about NOT granting any water view suites as upgrades (and so they sit empty...)
#26
Join Date: Sep 2008
Posts: 7,875
It is beautiful, with a beautiful pool area worthy of a higher-class hotel (also steam room in locker rooms)
Wasn't able to make it in the evening to the lounge but for breakfast it is decent, not spectacular or something you would wake up for if you were to sleep in otherwise (really liked the yogurt and granola).
Regular rooms are spacious and beds comfortable.
Wasn't able to make it in the evening to the lounge but for breakfast it is decent, not spectacular or something you would wake up for if you were to sleep in otherwise (really liked the yogurt and granola).
Regular rooms are spacious and beds comfortable.
#27
Join Date: Apr 2010
Location: YVR
Programs: AA
Posts: 872
Called to ask lounge hours: 630-930 breakfast, 5pm starts hor d'voeures, 8-9 dessert, daily except weekends breakfast hours pushed back (7-10 I think)
She did make sure I knew these are not "dinner" but just snacks, to temper expectations. Don't know if anybody who has stayed recently can comment on whether snacks in the evening are as good as prior
She did make sure I knew these are not "dinner" but just snacks, to temper expectations. Don't know if anybody who has stayed recently can comment on whether snacks in the evening are as good as prior
I continue to love visiting this property as a nice getaway. I do find them to be a bit stingy with room upgrades though.
#28
Join Date: Apr 2010
Location: YVR
Programs: AA
Posts: 872
Was here again for a night a couple of weeks ago. Again no upgrade, but I did manage to get a 4pm check out which was a saver as I needed to leave the Mrs and wouldn't be back till 3pm.
Upon arrival, I asked for a preferred room and didn't get one, and then asked about the 4pm check out which was granted.
Visited the lounge the afternoon of arrival and the place was a pig sty. Dishes all over from breakfast, food on the tables, no beans in the coffee maker, no snacks apart from the cereal from breakfast, water bottles/soda depleted. Just wanted to grab a water and coffee and take a seat, but opted to not stick around. This was about 1:30-2pm. Came back down for appies at 5-5:30 and the lady was cleaning up the remains from breakfast service and had put out most of the food offerings which again were great. Had dinner at Peyrassol and came back for dessert. Breakfast was fine again.
I think there was a family reunion going on and one member had lounge access and was just letting the whole crew in and they were in there each time I went in being loud and consuming as much as possible.
Apart from the state of the lounge on arrival, it was another great stay. I later responded to the thank you email from the service manager or whoever sends those regarding the lounge. Got a response that it was a one off. I'm guessing there was a shift change and someone didn't show or called in sick and they didn't handle it well.
Upon arrival, I asked for a preferred room and didn't get one, and then asked about the 4pm check out which was granted.
Visited the lounge the afternoon of arrival and the place was a pig sty. Dishes all over from breakfast, food on the tables, no beans in the coffee maker, no snacks apart from the cereal from breakfast, water bottles/soda depleted. Just wanted to grab a water and coffee and take a seat, but opted to not stick around. This was about 1:30-2pm. Came back down for appies at 5-5:30 and the lady was cleaning up the remains from breakfast service and had put out most of the food offerings which again were great. Had dinner at Peyrassol and came back for dessert. Breakfast was fine again.
I think there was a family reunion going on and one member had lounge access and was just letting the whole crew in and they were in there each time I went in being loud and consuming as much as possible.
Apart from the state of the lounge on arrival, it was another great stay. I later responded to the thank you email from the service manager or whoever sends those regarding the lounge. Got a response that it was a one off. I'm guessing there was a shift change and someone didn't show or called in sick and they didn't handle it well.
#29
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
I've had a couple of stays here recently. I love the lakeside, park adjacent, location. Lake views are spectacular. Rooms are comfortable and well outfitted. Really an excellent hard product. They're staying pretty busy, with a mix of visitors, staycations, and Seattle Seahawks (training camp is just up the lake at VMAC). Service is well-meaning but inexperienced and unpolished, with mostly new hires. The exception is valet parking - the valets are awesome and I don't mind the $28 charge in light of the quality service.
I've been in three types of rooms, the Lakeview Deluxe (a corner room), the Lakeview Corner Suite (top floor corner suite), and the Lakeview Terrace Suite (there are four of these, on the eighth floor, which they sell as the "Presidential Suite"). They're all nice rooms, especially the Lakeview Corner Suite. The Terrace Suite has an odd layout, but the outdoor space is spectacular. Note that these tend to get booked for parties on weekends, which can be a problem if your room is nearby (long story here, which I won't get into).
The Regency Club is open for breakfast. It's a small space and mask compliance was poor on my only visit. It actually felt unsafe and I felt bad for the staff.
I can't say enough about the location. It's great for walks, runs (connecting to the Eastside Rail Corridor trail), and just enjoying the views and fresh air. There's an Ivar's in the park, a 10 minute walk away. Peyrassol next door serves excellent European food. Ocha Thai in Renton is also really good. The caveat of course is that you need a car and the location kind of sucks if you need to be in Seattle or Bellevue/Redmond.
I've been in three types of rooms, the Lakeview Deluxe (a corner room), the Lakeview Corner Suite (top floor corner suite), and the Lakeview Terrace Suite (there are four of these, on the eighth floor, which they sell as the "Presidential Suite"). They're all nice rooms, especially the Lakeview Corner Suite. The Terrace Suite has an odd layout, but the outdoor space is spectacular. Note that these tend to get booked for parties on weekends, which can be a problem if your room is nearby (long story here, which I won't get into).
The Regency Club is open for breakfast. It's a small space and mask compliance was poor on my only visit. It actually felt unsafe and I felt bad for the staff.
I can't say enough about the location. It's great for walks, runs (connecting to the Eastside Rail Corridor trail), and just enjoying the views and fresh air. There's an Ivar's in the park, a 10 minute walk away. Peyrassol next door serves excellent European food. Ocha Thai in Renton is also really good. The caveat of course is that you need a car and the location kind of sucks if you need to be in Seattle or Bellevue/Redmond.
#30
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
I once considered staying here on an overnight SEA connection because it looked so lovely and new, but when I checked location and transportation details, fortunately I decided on Olive 8 instead (and had a wonderful stay in their Presidential Suite and a nice breakfast in their restaurant, preCOVID-19).