World of Hyatt Needs Your Help
Apr 21, 2017, 8:19 am
#1
Original Poster
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
World of Hyatt Needs Your Help
Hello <austin_modern>,
As a valued World of Hyatt member, you have been carefully selected to provide some feedback on your experience with World of Hyatt – will you help us?
The research will be conducted by our research partner, Incite, in the form of a 2-hour Group Discussion at a centrally located facility or 1.5-hour one-on-one interview in your home on May 3rd or May 4th in Austin.
The discussion will take 1.5-2 hours, and will cover a range of topics, so we can better support you in the future. As a thank you for your time and feedback, we will compensate you $150, payable to you or a charity of your choosing.
If you are interested in participating in this important research, please click on the link below to fill out a short survey and a member of our team will be in touch.
<link deleted>
If you have any questions, please reply to this email to reach one of Hyatt’s research team.
Thank you in advance,
As a valued World of Hyatt member, you have been carefully selected to provide some feedback on your experience with World of Hyatt – will you help us?
The research will be conducted by our research partner, Incite, in the form of a 2-hour Group Discussion at a centrally located facility or 1.5-hour one-on-one interview in your home on May 3rd or May 4th in Austin.
The discussion will take 1.5-2 hours, and will cover a range of topics, so we can better support you in the future. As a thank you for your time and feedback, we will compensate you $150, payable to you or a charity of your choosing.
If you are interested in participating in this important research, please click on the link below to fill out a short survey and a member of our team will be in touch.
<link deleted>
If you have any questions, please reply to this email to reach one of Hyatt’s research team.
Thank you in advance,
Apr 21, 2017, 8:40 am
#2
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,556
Cool thing, I'd participate if I were in Austin. ^ Any chance for interviews in Switzerland, sort of representing the international clientele 
Apr 21, 2017, 9:39 am
#5
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,801
No invite for this Exploralist who has gone from Gold Passport 35 nights last year to zero WoH nights.
I'd pick the Human Fund as my charity of choice.
If they came to my home for the interview, I'd offer them a 10 cent water bottle from Costco as a "welcome amenity".
I'd pick the Human Fund as my charity of choice.
If they came to my home for the interview, I'd offer them a 10 cent water bottle from Costco as a "welcome amenity".
Apr 21, 2017, 9:49 am
#6
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,478
Apr 21, 2017, 10:34 am
#8
Original Poster
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
If they're not already listening to the response to WoH, I am afraid they need more than a little bit of help...
With that said, I'm most butthurt about the nightly stay bonus and the 2500 weekend bonus. I could care less about the 60 nights - quite frankly Im a fan. It weeds out casual folks from the people who are significantly staying at hyatt. Im also not talking about the worry of the 59/night mattress runners.
Anyhoo - at least we know they're querying their clientele. No clue why I would be selected.
Apr 21, 2017, 10:48 am
#10
Join Date: Sep 2009
Location: Houston
Programs: United 1K, Marriott Lifetime Platinum; Hyatt Diamond/GLOB
Posts: 738
Apr 21, 2017, 11:14 am
#11
Join Date: Jul 2012
Location: Chicago
Posts: 1,161
Conducting this type of research so soon after the WoH launch makes me think Hyatt has a working hypothesis about something being wrong with the new program. This goes beyond a mere pulse check on how the program is going. Obviously, consumer research is shrouded in confidentiality but whatever changes are announced later this year (this is merely my prediction) will likely have resulted from the learning in this research project. Guessing award night redemption will qualify for elite status. Just guessing.
Apr 21, 2017, 11:15 am
#12
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,801
Apr 21, 2017, 11:28 am
#13
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,843
No invite for this Exploralist who has gone from Gold Passport 35 nights last year to zero WoH nights.
I'd pick the Human Fund as my charity of choice.
If they came to my home for the interview, I'd offer them a 10 cent water bottle from Costco as a "welcome amenity".
I'd pick the Human Fund as my charity of choice.
If they came to my home for the interview, I'd offer them a 10 cent water bottle from Costco as a "welcome amenity".
Apr 21, 2017, 11:39 am
#14
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,801
Apr 21, 2017, 12:20 pm
#15
Join Date: Jul 2011
Location: Sarasota, FL (SRQ)
Programs: WN A-List, AA EXP, Hyatt Top Tier (definitely NOT a Globalist), National Exec Elite
Posts: 490
They probably only selected locals, but I would fly to Austin to participate
Amazing that they do this in Spring 2017, and not Spring 2016
Amazing that they do this in Spring 2017, and not Spring 2016
