josephstern

For sure.

But I also really like the right hand side. Eel fried rice with ikura and shiso is quite tasty.

notquiteaff

Clarify to the property, i.e., intervene on behalf of the wronged guest.

Aventine

^
That's something new.

cruisingmickey

whoa! that's new? it wasn't there when i was there last. do you have a photo of this deliciousness?

jdawg

I'm a regular at the Hyatt Regency North Dallas - most of the corporate rates include breakfast (but don't include gratuity) so you have to tell the server that you're a globalist so your check will have the 15% auto gratuity on there. For whatever reason, the breakfast buffet charges come off the bill automatically but not the gratuity, the night auditor does goes through the bills of globalists on check-out day and makes sure those charges are adjusted (same with the bottled waters in the room). Where I always run into issues is if I checkout early and the breakfast gratuity on checkout day - I usually just go to the desk or call them to make sure the bill only includes room charges.

Long story short, they include breakfast (buffet or menu) - but you have to watch your bill to make sure it's fixed.

josephstern

Sorry - those are three items that I put together in a bowl.

The ikura and shiso are always there.

The fried rice changes - sometimes eel, sometimes kimchi, and I think I saw a veggie version last time I was there.

Layer of rice, topped with ikura and shiso. Hard to beat.

anubond005

Kacee

That's different.

OP was talking about a gratuity that was added by the property. If I add an additional gratuity, I expect to pay.

drpopper

Just stayed at PH Melbourne and was told no breakfast was available in the Club lounge but free continental breakfast was available in the restaurant downstairs for Globalists but this only was for cold items. If I wanted hot items from the buffet or eggs it would be an additional $8.00 charge ! I pointed out that this was not complying with WOH terms and conditions and received a shrug of the shoulders in reply. Needless to say after the lovely free hot breakfast I got at the Grand Hyatt Melbourne the previous morning (as well as the suite upgrade and generally better service and amenities) I don't think I will be visiting the PH Melbourne (which isn't in my view even worthy of the PH brand) again anytime soon.

Aventine

Yeah, it should be full breakfast in lieu of the club lounge. How cheap can they get with that. You could definitely have raised the issue with upper management and probably won.

benitovacation

I stayed at PH Melbourne in June and had full breakfast at restaurant everyday without any issue. 20 year old property and looks more like HR than PH. Its lounge is good and usually quiet.

serfty

Agree; I have been staying here about 20 nights per year and have never had to pay for full breakfast as a Diamond/Globalist.

Note that the lounge is only open for breakfast on Sundays; other days of the week it's been full breakfast in the restaurant.

Last stay was about 3 weeks ago; next one in two weeks.

serfty

Hmmm ... I have had to pay $20 or $22 pp (it varied) for Diamond/Globalist breakfast in the restaurant rather at the MEL GH than eating in the lounge.

That would be a change for the better.

BullishGS

Seems like same hotels don't limit breakfast... is there a universal dollar value listed somewhere?

txhyattlvr

There's no set limit. It varies by property. The Terms say that in the absence of a club lounge you are "entitled" to a full breakfast entree, juice, and hot beverage OR buffet for two adults and up to two children including tax and gratuity.

Some will describe less positive experiences, but in practice I've found this to be a **very** generous benefit. At higher end properties, I've run up bills in excess of $100.... charged it to the room, and had it promptly/automatically removed from the final bill. In (rare) cases where something appears on the final bill a quick call to the front desk (or text at some properties) and it's gone. No fuss, no vouchers or coupons either, it's very discreet benefit, which I also love!