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No more suite upgrade awards for status matched diamonds?

No more suite upgrade awards for status matched diamonds?

Old Dec 13, 16, 1:44 am
  #1  
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Join Date: Jan 2010
Location: SFO
Programs: UA 1K, SPG Plat, Hyatt Plat
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No more suite upgrade awards for status matched diamonds?

Sorry if this has been discussed before, I am sure I am not the only one with this quesiton.
I was a long term SPG platinum, and earlier this year I matched to Hyatt diamond and got 4 suite awards. Enjoyed and worked hard to requalify diamond for next year. Finally I reached diamond again last month, and just now when I checked I didn't get any new suite upgrade awards.
So I called diamond line, and was told by one representive that since I got 4 earlier this year because of status match, I won't get any new ones although I qualified again.
Called again, and another representive told me that since Hyatt is changing the program next year, nobody is going to get new awards until we requalify globlist next year.

Don't feel it makes sense, but that is what those people said. Is anyone in the same situation?

thanks in advance.
jjj0002 is offline  
Old Dec 13, 16, 2:56 am
  #2  
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Join Date: Sep 1999
Location: New York, NY, USA
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Originally Posted by jjj0002 View Post
....I was a long term SPG platinum, and earlier this year I matched to Hyatt diamond and got 4 suite awards. Enjoyed and worked hard to requalify diamond for next year. Finally I reached diamond again last month, and just now when I checked I didn't get any new suite upgrade awards.......
You have received DSU for 2016. Your DSU for 2017 will be available in March 2017. This applies to all.
TerryK is online now  
Old Dec 16, 16, 1:17 pm
  #3  
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Join Date: Jun 2003
Location: La Jolla, CA
Programs: Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond (C) Hyatt Explorist (M)
Posts: 2,580
We status matched in November 2015 and received 4 DSUs immediately and 4 in March 2016 (8 total)
damon88 is offline  
Old Dec 16, 16, 2:07 pm
  #4  
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA 1MM, AS MVP, Bonvoyed Gold, Honors Dia, IHG Plat, ...
Posts: 9,842
Originally Posted by jjj0002 View Post
Called again, and another representive told me that since Hyatt is changing the program next year, nobody is going to get new awards until we requalify globlist next year.
They really have put a lot of effort into training their staff in the details of the new program and how the transition works.
notquiteaff is online now  

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