Park Hyatt Kyoto REVIEW - MASTER THREAD

Old Oct 8, 19, 6:38 pm
  #181  
 
Join Date: Sep 2019
Posts: 29
Originally Posted by OsakaWino View Post
As nexusCFX posted, you have to contact Hyatt to book a suite on points, and you also have to contact Hyatt to book a suite on a P+C rate. Since the OP is saying they have been quoted a P+C rate for a suite, they must have contacted Hyatt to get that rate.
not really. I did see the P+C for the suite in the app, but not the full points for the suite
matrix8452 is offline  
Old Oct 8, 19, 8:36 pm
  #182  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 2,762
Originally Posted by matrix8452 View Post
not really. I did see the P+C for the suite in the app, but not the full points for the suite
Then it is an IT glitch.
OsakaWino is offline  
Old Oct 8, 19, 9:09 pm
  #183  
 
Join Date: Apr 2019
Posts: 6
Booked two nights for my parents. They tried to reach out for help with restaurant reservations but said that they could only help with reservations once they arrive.

Correction: my dad miscommunicated this to me.

Last edited by jchewy; Oct 9, 19 at 4:38 am
jchewy is offline  
Old Oct 8, 19, 9:53 pm
  #184  
 
Join Date: Sep 2019
Posts: 29
Originally Posted by OsakaWino View Post
Then it is an IT glitch.
possible. and this might be the reason for the bug price. but this is the first time I see these types of booking categories

first is the C+P, second is standard rate w/ points upgrade

no points requitement shown here. but they will show up after you make the reservation
matrix8452 is offline  
Old Oct 15, 19, 6:46 am
  #185  
 
Join Date: Jul 2011
Location: Tri State Area
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 1,867
Looks like availability for points is there for Sakura 2020 (3/29-4/2 was the date I checked). Grab ‘me if you want them

gone just a few moments later ......

Last edited by blitzen; Oct 15, 19 at 8:44 am
blitzen is offline  
Old Oct 15, 19, 10:54 am
  #186  
 
Join Date: Apr 2019
Posts: 6
Some property and room photos now on the official site

https://www.hyatt.com/en-US/hotel/ja...to/itmph/rooms
jchewy is offline  
Old Oct 22, 19, 10:52 pm
  #187  
 
Join Date: Aug 2005
Location: US, CA, HK
Programs: UNITED 1P
Posts: 503
Is their concierge email [email protected]? I just tried emailing them for restaurant bookings and no replies after 24 hours. Just a bit in a rush cuz the restaurant i'm trying to book is very full already. The Hyatt regency concierge replied within 1-2 hours last time I stayed with them.
nanirina is offline  
Old Oct 22, 19, 11:26 pm
  #188  
 
Join Date: Jul 2008
Location: TPE LAS LHR
Programs: BA Meltdown soft-landed Silver, OZ♦+ (flying BR/UA), WoH♦, HH♦, Mlife Noir, TR 7*
Posts: 4,983
Originally Posted by nanirina View Post
Is their concierge email [email protected]?
[email protected]

IME they've been responsive at both e-mail addresses, to be fair.
gengar is offline  
Old Oct 23, 19, 1:22 am
  #189  
 
Join Date: Aug 2005
Location: US, CA, HK
Programs: UNITED 1P
Posts: 503
Originally Posted by gengar View Post
[email protected]

IME they've been responsive at both e-mail addresses, to be fair.
thank you! I will try that. Not sure why haven't responded to my original email.
nanirina is offline  
Old Oct 26, 19, 9:10 am
  #190  
 
Join Date: Dec 2013
Posts: 15
Seems all paid rates include breakfast. Not sure for points bookings.
hailstorm likes this.
just2010just is offline  
Old Oct 26, 19, 7:53 pm
  #191  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Hyatt Explorist, Marriott Gold, Cocos Gold
Posts: 14,779
Originally Posted by just2010just View Post
Seems all paid rates include breakfast. Not sure for points bookings.
Really?? Where did you see this?
hailstorm is offline  
Old Oct 26, 19, 11:04 pm
  #192  
 
Join Date: Dec 2013
Posts: 15
Originally Posted by hailstorm View Post
Really?? Where did you see this?
Just click on see details for the rate plan and you will see that breakfasts are inclusive.

I guess each day less than 5 rooms will not get breakfast given they have only 61 rooms...
just2010just is offline  
Old Oct 27, 19, 12:15 am
  #193  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 2,762
Originally Posted by just2010just View Post
Seems all paid rates include breakfast. Not sure for points bookings.
I would be very surprised if breakfast is included on paid rates but not award nights.

The description of breakfast included also does not appear in the rate rules for the member AP rate (but is included in the rules for the member rate and the standard AP rate) or in the double points rate. It is likely just sloppy work on their website, which has also been evident in room descriptions and restaurant operating hours.

I guess we'll find our for sure soon enough, since I imagine there will be early reports from people staying on points.
OsakaWino is offline  
Old Oct 27, 19, 1:03 am
  #194  
Four Seasons Contributor BadgeHyatt Contributor Badge
 
Join Date: Mar 2013
Location: Parts Unknown
Posts: 6,791
They would never give free breakfast to all in a property like this. Probably an English error?
Aventine is offline  
Old Oct 27, 19, 1:49 am
  #195  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Programs: SEIBU PRINCE CLUB Platinum, Hyatt Explorist, Marriott Gold, Cocos Gold
Posts: 14,779
Originally Posted by Aventine View Post
They would never give free breakfast to all in a property like this. Probably an English error?
It says the same thing in Japanese.

ご朝食(和朝食か洋食ブッフェ)が含まれます。
hailstorm is offline  

Thread Tools
Search this Thread