World of Hyatt [Pre-Launch]

    Hide Wikipost
Old Nov 5, 16, 11:27 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: beltway
Wiki Link
Print Wikipost

Old Nov 10, 16, 5:21 pm
  #1426  
FlyerTalk Evangelist
 
Join Date: Nov 1999
Posts: 23,273
Originally Posted by Biggie Fries View Post
I can't quarrel with the point that high-end spenders and fee-victims are the cash cows for airlines (and their analogues for hotels), so, sure this looks like what Hyatt is up to.

I do question the idea that one wants to get rid (completely) of folks like myself and some others on the board. I do enjoy elite benefits at Hyatt (and at AA). But hotels, like airlines, have wasting assets -- an unsold room or an unsold seat has no future value. I know that they have more and more elaborate pricing systems for filling rooms and seats, but a lot of those systems involve low prices, and the presupposition that anyone is actually looking for space or seats at those times.

Like, I suspect, others here, I am pretty good at using and maintaining my elite status by capitalizing on non-peak inventory. With a loyalty program (forgetting the affective elements), I am an easy capture, more motivated at the margin than a random person in the population (who doesn't care what the price of the Lexington, KY HR happens to be, because there is nothing in their lives or incentive structure that might ever lead them to capitalize on it). Because I value certain status aspects (late check-outs and sometimes b'fasts at Hyatt), I feed them some higher-end business (both on OPM and on my dime) and I keep cheaper beds and seats filled at duller times (usually on my dime). What's that 4pm checkout, which makes a getaway weekend day or two possible for me, really costing them at the non-peak times I am requesting them?

I kind of get how AA, an oligopolist, can't wait to see my backside headed out the door. They are shrinking flight banks at PHL and will have fewer seats to fill.

But all those Hyatt hotel rooms (small footprint notwithstanding) ....
I hear ya and so does Hyatt, thats why they will have more then 1 level. Only like the airlines they will greatly diminish what benefits a person will get based on their Spend or # of nights.

Much like a casino which wont give me the penthouse suite if Im spending my time @ the dollar tables or nickel slots. There may be some beenie thrown my way but it wont be worth anything. Want the room comped or good tkts (maybe any tkts) to their show you better bring a bank roll with you and be prepared to sit at the tables for hours. Why should the hotels or airlines be different.

So Hyatt worked out what they are willing to part with for our so called loyalty in return, the more you spend the more they give, the less you spend the less they give. And are trying to cut out where we end up winning with little to no outlay out of our pocket.

Now for some folks it will still be worth their while to play at Hyatts table under the new rules, for many others it wont pay. No different then the airlines where its musical chairs every so often where we move to a different alliance or carrier only to have the door slam in our face after a short period of time.

I say be happy that you were able to get what you got out of Hyatt till now. when I started with Marriott yrs ago a Cat 6 was their highest now its a 10, and earning points hasnt changed, so it simply means that my payback is worth alot less then it used to.There are still some goodies to be had , not sure for how much longer as Im sure MR wants to make back its money it paid for SPG ASAP (if not sooner) and it wouldnt surprise me to see come '18 them following Hyatt
craz is offline  
Old Nov 10, 16, 6:15 pm
  #1427  
 
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 4,912
Originally Posted by craz View Post
Hyatt decided it doesnt want to deal with the Frugal Travelers any longer and thats their right.
Except that half of the Hyatt properties are HP or HH, not exactly "upscale."
rbAA is offline  
Old Nov 10, 16, 7:46 pm
  #1428  
FlyerTalk Evangelist
 
Join Date: Nov 1999
Posts: 23,273
Originally Posted by rbAA View Post
Except that half of the Hyatt properties are HP or HH, not exactly "upscale."
Having stayed in my share , I can say they are alot nicer then any RI,TPS or Home Suites (HH) that Ive stayed in. The main drawback is they have outside pools/hot tubs that are open June-early Sept, while TPS and RI are mainly indoors. HH and HP are usually more expensive as well. Forget about the aLofts I cant stand those
craz is offline  
Old Nov 10, 16, 8:41 pm
  #1429  
 
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 4,912
Originally Posted by craz View Post
Having stayed in my share , I can say they are alot nicer then any RI,TPS or Home Suites (HH) that Ive stayed in. The main drawback is they have outside pools/hot tubs that are open June-early Sept, while TPS and RI are mainly indoors. HH and HP are usually more expensive as well. Forget about the aLofts I cant stand those
Except that many of the HP's and HH's have the wall HVAC units that make so much noise, too cold in the summer and too hot in the winter. Older HI's in the US were set up like that. I like the Alofts better.
rbAA is offline  
Old Nov 10, 16, 9:25 pm
  #1430  
FlyerTalk Evangelist
 
Join Date: Nov 1999
Posts: 23,273
Originally Posted by rbAA View Post
Except that many of the HP's and HH's have the wall HVAC units that make so much noise, too cold in the summer and too hot in the winter. Older HI's in the US were set up like that. I like the Alofts better.
The aLofts Ive been to had the HVACs and man did they make a racket, havent a single aLoft with a hot tub either and I really dislike the room setup and refuse to go even near 1 on 1 Fri,Sat or Sun night.
craz is offline  
Old Nov 11, 16, 6:52 am
  #1431  
 
Join Date: Jul 2014
Posts: 35
The real problem with the 4 Hyatt Club perk benefit is that there are very few options that work for any type of family leisure travel. (Aruba? Hawaii? Where else really that you wouldn't have to go out of your way to choose the location specifically to make use of the cert?) Families aren't likely to travel to urban cities during the week when the clubs are open.

If Hyatt is smart - they will at least expand the use of the certificates to include breakfast at all HR and HG branded hotels when either a) the club is closed or b) there is no club which was intended to be a trademark of these brands in the first place. At least then, a family traveling for a wedding (for example) could possibly benefit from a cert and might choose Hyatt for this reason. Another standout example - HR Orlando Airport (no club.) That hotel IS a popular spot for the millions of families that travel to Disney - very convenient place to stay for a night on the front and/or back end of a trip. Hardly anyone stays there for more than a night so it wouldn't cost Hyatt much for family breakfast, but would at least give many folks a way to consider using this perk.
Twinmommy19 is offline  
Old Nov 11, 16, 7:37 am
  #1432  
 
Join Date: Apr 2007
Posts: 1,831
Everything else aside, I think we can all agree on one thing: these new level names are ridiculous and stupid.


The other program changes suck, but aren't completely unexpected in the long run. The one saving grace (hear that, Hyatt?) is that free night redemptions haven't gone up. That's the main reason I'm loyal to Hyatt to begin with - their program is the best value for free nights for my situations.
bobert24 is offline  
Old Nov 11, 16, 7:45 am
  #1433  
 
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 4,747
Originally Posted by bobert24 View Post
The one saving grace (hear that, Hyatt?) is that free night redemptions haven't gone up.
If you think that will not change in 2017, I have a bridge to sell you.
sfozrhfco is offline  
Old Nov 11, 16, 7:56 am
  #1434  
 
Join Date: Jun 2013
Posts: 2,103
Originally Posted by bobert24 View Post
Everything else aside, I think we can all agree on one thing: these new level names are ridiculous and stupid.


The other program changes suck, but aren't completely unexpected in the long run. The one saving grace (hear that, Hyatt?) is that free night redemptions haven't gone up. That's the main reason I'm loyal to Hyatt to begin with - their program is the best value for free nights for my situations.
I expect a major deval in the near future. This is just the start of the decline.
ZBigFam is offline  
Old Nov 11, 16, 8:05 am
  #1435  
 
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 4,747
Originally Posted by ZBigFam View Post
I expect a major deval in the near future. This is just the start of the decline.
Exactly. If they are trying to cut costs with these changes, it is only going to make sense to devalue the points at the same time. Your favorite category 4 hotel goes to 5 just after you get your "free" certificate. Certificate goes unused--another enhancement for Hyatt. Wow, I get free parking on an award--well now the award levels go up and the "free" parking gets paid for by charging more points.
sfozrhfco is offline  
Old Nov 11, 16, 9:00 am
  #1436  
 
Join Date: Apr 2013
Posts: 274
Received the follow up email about the AMA -

"When we designed World of Hyatt, your new loyalty program, we started with you. We heard what makes your experiences better, more meaningful, and tailored the program to meet those needs so you can expect the exceptional.

So it’s fitting that we invite you to join Jeff Zidell, SVP of Hyatt Loyalty, and other fellow members, as he answers questions about your new loyalty program during a special Reddit Ask Me Anything (AMA) session on November 16 at 12 pm CT. It’s a unique opportunity to get first-hand answers to your questions directly from the source.

Mark your calendars to save the date and see below to learn how to participate.

How do I participate?

1. You will receive an email on November 16 with the link to the AMA.
2. You do not need a Reddit account to observe the AMA.
3. If you would like to ask questions during the session, visit reddit.com and log in
3. or create an account.
4. When the session starts, you can log in to Reddit and post your questions.
5. Jeff will select and respond to questions for 30 minutes."
kulflyer is offline  
Old Nov 11, 16, 9:03 am
  #1437  
Suspended
 
Join Date: Sep 2016
Posts: 86
So is anyone else considering doing the 25 stay mattress run between Jan - Feb 2017? A bit crazy but I've been wanting to do a road trip in the U.S. Just need to decide on a good plan which has lots of Hyatts along the way.
BigManOnCampus1 is offline  
Old Nov 11, 16, 9:08 am
  #1438  
 
Join Date: Jul 2014
Posts: 35
I disagree - I don't think the point devaluation will be that severe. Seems that's Hyatt's strategy. They are banking on the SPG point system going away. If that happens, no other point system will offer anywhere close to the value of Hyatt's point system (assuming you want to stay at a Hyatt location.) I think they are banking on folks having enough incentive to choose Hyatt for business for the point earn value alone.
Twinmommy19 is offline  
Old Nov 11, 16, 9:34 am
  #1439  
 
Join Date: Feb 2005
Programs: Lifetime titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 1,623
JINXED

Originally Posted by bobert24 View Post
The one saving grace (hear that, Hyatt?) is that free night redemptions haven't gone up.
There are some things that are not meant to be brought up...

And they might have just HEARD you.
hotelfanatic is offline  
Old Nov 11, 16, 9:44 am
  #1440  
 
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 4,747
Originally Posted by Twinmommy19 View Post
I disagree - I don't think the point devaluation will be that severe. Seems that's Hyatt's strategy. They are banking on the SPG point system going away. If that happens, no other point system will offer anywhere close to the value of Hyatt's point system (assuming you want to stay at a Hyatt location.) I think they are banking on folks having enough incentive to choose Hyatt for business for the point earn value alone.
This is exactly how rewards programs dupe people.
sfozrhfco is offline  

Thread Tools
Search this Thread
Search Engine: