Nov 6, 2016, 5:33 am
World of Hyatt [Pre-Launch]
Dec 20, 2016, 6:38 pm
#2101
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
"Hit and run" also sums up the changes to the program.
Dec 20, 2016, 6:51 pm
#2102
Join Date: May 2016
Programs: DL DM, SPG Plat
Posts: 36
My $0.02. I had been an SPG loyalist until I status matched to Diamond last year. My intention was to try Hyatt for a year while the SPG take over was sorted out and to go from there. I just re-qualified for Diamond/Globalist for 2017 with 50 nights, but I'm not sure I'm sticking it out with Hyatt. The international properties were great, but the domestic properties were mainly mediocre, but most importantly there just aren't enough of them (I know I'm not the first one to complain about this).
This was most apparent when the Hyatt House I usually stay at near Boston had a burst pipe and I needed to stay elsewhere and the nearest Hyatt meant I was driving nearly an hour to get to my office. Meanwhile, there are 3 Hilton, 2 IHG, 1 SPG and 2 Marriot properties within 15 minutes of my office.
Add the 60 nights to qualify for 2018 and I just have to say goodbye to Hyatt and say hello to SPG again. FWIW, the vast majority of the front line staff were great.
This was most apparent when the Hyatt House I usually stay at near Boston had a burst pipe and I needed to stay elsewhere and the nearest Hyatt meant I was driving nearly an hour to get to my office. Meanwhile, there are 3 Hilton, 2 IHG, 1 SPG and 2 Marriot properties within 15 minutes of my office.
Add the 60 nights to qualify for 2018 and I just have to say goodbye to Hyatt and say hello to SPG again. FWIW, the vast majority of the front line staff were great.
Dec 20, 2016, 8:03 pm
#2103
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
I disagree that neither Jeff nor his staff should read or get involved with the posts and opinions here on Flyertalk. Jeff and/or someone else from Hyatt should be much more involved regarding follow-up communication which Hyatt initiates.
J. Zidell, VP Hyatt Gold Passport, was the original poster for this WoH thread. Either he, a Gold Passport Concierge, or someone from the Hyatt Social Media team should be supporting Hyatt's original communications by responding to questions, concerns, and other comments within the thread they created. Hyatt's action of submitting a post on Flyertalk, then abandoning it, is kind of like a hit and run approach. Quite negligent on Hyatt's behalf.
J. Zidell, VP Hyatt Gold Passport, was the original poster for this WoH thread. Either he, a Gold Passport Concierge, or someone from the Hyatt Social Media team should be supporting Hyatt's original communications by responding to questions, concerns, and other comments within the thread they created. Hyatt's action of submitting a post on Flyertalk, then abandoning it, is kind of like a hit and run approach. Quite negligent on Hyatt's behalf.
Dec 20, 2016, 9:44 pm
#2104
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
I hit Diamond in November and my email says:
"Feel free to celebrate your new Diamond status any way you like. Jump for joy, scream and shout, and start to enjoy the elite benefits of Diamond status through February 28, 2017"
I guess this is just referring to my 2016 status and not to what is coming in 2017.
"Feel free to celebrate your new Diamond status any way you like. Jump for joy, scream and shout, and start to enjoy the elite benefits of Diamond status through February 28, 2017"
I guess this is just referring to my 2016 status and not to what is coming in 2017.
Dec 20, 2016, 10:04 pm
#2105
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
Any knowledge of Hyatt accepting status matches? My strategy is to qualify for Diamond before World is rolled out and lock in Globalist until Q1 2018.
Dec 21, 2016, 12:31 am
#2106
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
http://mommypoints.boardingarea.com/...att-globalist/
Dec 21, 2016, 7:04 am
#2107
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I think either Jeff or one of his staff reads these and others regarding Hyatt. And frankly he should not get emerged the daily post and opinions rather take it all in and decide how he wants to act. That's the job of an executive. I still contend that we have not seen the final version of WOH.
Dec 21, 2016, 7:51 am
#2108
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
That's disappointing. I stayed there a few years ago and it was a great hotel.
Dec 21, 2016, 8:02 am
#2109
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
The more I read about people's feelings about the program changes, the more and more it looks like what United did and lost a chunk of their high level elites (& their money) to other airlines. They're trying to win them back now, but I don't think it's working out to well for them. If Hyatt moves forward with this they're going to suffer the same fate.
Dec 21, 2016, 8:19 am
#2110
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
The more I read about people's feelings about the program changes, the more and more it looks like what United did and lost a chunk of their high level elites (& their money) to other airlines. They're trying to win them back now, but I don't think it's working out to well for them. If Hyatt moves forward with this they're going to suffer the same fate.
Dec 21, 2016, 9:40 am
#2111
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,252
The more I read about people's feelings about the program changes, the more and more it looks like what United did and lost a chunk of their high level elites (& their money) to other airlines. They're trying to win them back now, but I don't think it's working out to well for them. If Hyatt moves forward with this they're going to suffer the same fate.
Dec 21, 2016, 10:03 am
#2112
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
The more I read about people's feelings about the program changes, the more and more it looks like what United did and lost a chunk of their high level elites (& their money) to other airlines. They're trying to win them back now, but I don't think it's working out to well for them. If Hyatt moves forward with this they're going to suffer the same fate.
Dec 21, 2016, 10:06 am
#2113
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
Yes, it's very similar. UA has now resorted to "gifting" status to pax who didn't earn it, which has just further antagonized those who continue to hit the published thresholds. Expect the same from Hyatt as a reaction to the drop in top tier elites, which will of course annoy the heck out of those who earned top tier with 60 nights.
So was it a total failure? Bloat your ranks, anger loyal members, then restrict the program (in part because of that match?) and anger loyal members more. Drive them away. Then you need them back . . .
Dec 21, 2016, 10:12 am
#2114
Join Date: Mar 2002
Location: berkeley, Ca, USA
Programs: Hyatt globalist, Alaska mvp gold, Marriott platinum, ihg diamond
Posts: 438
The more I read about people's feelings about the program changes, the more and more it looks like what United did and lost a chunk of their high level elites (& their money) to other airlines. They're trying to win them back now, but I don't think it's working out to well for them. If Hyatt moves forward with this they're going to suffer the same fate.
Dec 21, 2016, 10:13 am
#2115
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
Yes, it's very similar. UA has now resorted to "gifting" status to pax who didn't earn it, which has just further antagonized those who continue to hit the published thresholds. Expect the same from Hyatt as a reaction to the drop in top tier elites, which will of course annoy the heck out of those who earned top tier with 60 nights.
Hyatt's not likely to make any changes to WoH until it has a negative impact on the bottom line ... and even at that, I expect Hyatt to be slow in making changes to the WoH program. The Pritzker family has controlling interest in Hyatt so really until the Pritzkers are unhappy with WoH, it probably won't change.