Goldpassport.com (as well as new WorldOfHyatt) New Issues and Website Problems Thread
#451
Join Date: Feb 2019
Posts: 3
Does anyone ever have issues searching on Hyatt for a few different properties using their search functionality but then after a while, the website slows down to a crawl. Sometimes it eventually says This Site Cannot Be Reached. Are these part of all the ongoing Hyatt website issues?
#456
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,838
When I type in a city name and dates, on the next page let's say I get 5 properties each showing their lowest price. However when I click on "select" for a specific hotel, it is not so rare that the lowest price on the next page is different than what was showing on the previous page, sometimes lower, but usually higher. This is somewhat annoying because it forces me to click on each property to make sure that the price shown is indeed the price. Anybody else has this issue?
#457
Join Date: Sep 2009
Location: Houston
Programs: United 1K, Marriott Lifetime Platinum; Hyatt Diamond/GLOB
Posts: 738
When I type in a city name and dates, on the next page let's say I get 5 properties each showing their lowest price. However when I click on "select" for a specific hotel, it is not so rare that the lowest price on the next page is different than what was showing on the previous page, sometimes lower, but usually higher. This is somewhat annoying because it forces me to click on each property to make sure that the price shown is indeed the price. Anybody else has this issue?
If it is happening without you specifying a rate, then I got no idea.
#458
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,838
This happens to me when I'm looking for my corporate code and that code is higher than the lowest rate at the hotel (e.g., the member rate). The lowest rate is the lowest rate offered, which every so often is lower than my corporate rate.
If it is happening without you specifying a rate, then I got no idea.
If it is happening without you specifying a rate, then I got no idea.
#459
Join Date: Jul 2009
Posts: 847
Is anyone else having an issue with their internet security software blocking Hyatt? AVG is giving me the following message:
"Threat Secured
We've safely aborted connection on www.hyatt.com because it was infected with JSownloader-GMB [TRJ]"
Is this a valid threat, or is AVG being overzealous?
"Threat Secured
We've safely aborted connection on www.hyatt.com because it was infected with JSownloader-GMB [TRJ]"
Is this a valid threat, or is AVG being overzealous?
#460
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Is anyone else having an issue with their internet security software blocking Hyatt? AVG is giving me the following message:
"Threat Secured
We've safely aborted connection on www.hyatt.com because it was infected with JSownloader-GMB [TRJ]"
Is this a valid threat, or is AVG being overzealous?
"Threat Secured
We've safely aborted connection on www.hyatt.com because it was infected with JSownloader-GMB [TRJ]"
Is this a valid threat, or is AVG being overzealous?
#462
Join Date: Jan 2018
Programs: HYATT Globalist Alaska 100k
Posts: 121
Pleasantly surprised to receive $100 GC from Hyatt by mail. I am at 39 QN mark - would have chosen points at 40 night mark anyways. And I don't believe this is some sort of compensation from complaints etc as I had none for a long time.
I have been Globalist/Diamond for 7-8 year now. Will probably end up going over 90 nights this year also.
Anyone else got it?
I have been Globalist/Diamond for 7-8 year now. Will probably end up going over 90 nights this year also.
Anyone else got it?
#463
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,577
not an issue, but thought I'd post here. Seems Hyatt's working on a new design for the website as well. for a short while I had this layout when searching for availability. but it's back to the standard again.
pretty much like it though... ^
pretty much like it though... ^
#464
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,577
Points&Cash rates not showing when website not set to English
interesting glitch...
points&cash rates not showing when the website is set to a language other than English! In both situations I was not logged in. If I toggle between the languages, the rates appear/disappear.
points&cash rates not showing when the website is set to a language other than English! In both situations I was not logged in. If I toggle between the languages, the rates appear/disappear.
Last edited by 59Impala; Aug 29, 2019 at 5:14 am
#465
Company Representative: World of Hyatt
Join Date: Feb 2017
Programs: World of Hyatt
Posts: 118
Hello 59Impala,
Thank you so much for bringing this to our attention. I have looked into this and found the same issue. We are looking into that and hopefully we have a fix soon.
Best Regards,
John S.
Thank you so much for bringing this to our attention. I have looked into this and found the same issue. We are looking into that and hopefully we have a fix soon.
Best Regards,
John S.