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Goldpassport.com (as well as new WorldOfHyatt) New Issues and Website Problems Thread

Goldpassport.com (as well as new WorldOfHyatt) New Issues and Website Problems Thread

Old Aug 8, 17, 3:52 am
  #361  
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Hope they're not actually rebilling you each time…
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Old Aug 11, 17, 8:01 am
  #362  
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This greeted me at 9am EST

Please Excuse Us While We Do a Little Housekeeping

The page you are trying to access is currently down for maintenance. We apologize for this inconvenience and are working hard to get everything in order and back online. Please come back soon!
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Old Aug 11, 17, 8:28 am
  #363  
formerly a193991
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Originally Posted by Aventine View Post
This greeted me at 9am EST
try Explorer,
I often have the same in Chrome, but it works in Explorer
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Old Aug 11, 17, 9:59 am
  #364  
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Originally Posted by 59Impala View Post
try Explorer,
I often have the same in Chrome, but it works in Explorer
I use a Mac and only have Chrome and Safari. Going to try their app for this booking.
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Old Aug 17, 17, 6:23 pm
  #365  
 
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Originally Posted by 59Impala View Post
try Explorer,
I often have the same in Chrome, but it works in Explorer
If it is working in IE / Edge, try clearing your Chrome cache.
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Old Aug 18, 17, 10:57 am
  #366  
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trying to book a room on hyatt.com, and I can't get past the 'complete your reservation' page - I'm logged in, I select a credit card and tick to agree to cancellation policy, click 'book my stay'... and I'm taken back to the same page again.

and did I mention that I don't like the new interface anyway...
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Old Aug 20, 17, 10:41 am
  #367  
 
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Website appears to be down at the moment.
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Old Aug 20, 17, 3:41 pm
  #368  
 
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Website still down at 1:40pm PDT.
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Old Aug 20, 17, 4:33 pm
  #369  
 
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No access to the Hyatt web site. 23:33 CET

Had to book by phone....
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Old Aug 20, 17, 11:11 pm
  #370  
 
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still down 12:10am EST

Nice job, IT!
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Old Aug 21, 17, 12:09 am
  #371  
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Could not do my vacation bookings yesterday Sunday, so wanted to try Monday morning... .Still down at 7:10 am CET - Crazy,

Last edited by 59Impala; Aug 21, 17 at 6:47 am
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Old Aug 21, 17, 12:25 am
  #372  
 
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Checked in online. "We will email you when your room is ready".

Above is fiction.

Reality = when their website is down, apparently their Send Email function is down also
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Old Aug 23, 17, 1:02 pm
  #373  
 
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It was up very briefly, but now I don't have permission to access their site.
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Old Aug 25, 17, 1:31 pm
  #374  
 
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I'm having trouble booking on hyatt.com right now. Anyone else have this problem?

The errors says that the booking engine is not available.
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Old Aug 25, 17, 1:31 pm
  #375  
 
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Originally Posted by Pentech View Post
I'm having trouble booking on hyatt.com right now. Anyone else have this problem?

The errors says that the booking engine is not available.
Yes, I just had this problem
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