Andaz Mayakoba Resort Riveria Maya REVIEW - MASTER THREAD
#421
Join Date: Feb 2013
Location: Atlanta (most of the time)
Posts: 285
Occupancy rate
For anyone there now, how crowded is the place? Back when the whole resort was open, it never felt crowds because the resort was so large.
but with the gov mandated 30% occupancy, is it a ghost town?
or does it feel MORE crowded because everyone is corralled into the beach rooms?
thanks.
but with the gov mandated 30% occupancy, is it a ghost town?
or does it feel MORE crowded because everyone is corralled into the beach rooms?
thanks.
#423
Join Date: Dec 2007
Location: San Francisco, CA
Programs: AA Exec Plat, Hyatt LT Global Elitist, Bonvyoed LT Titanium, Hilton Gold, UA Silver
Posts: 478
For anyone there now, how crowded is the place? Back when the whole resort was open, it never felt crowds because the resort was so large.
but with the gov mandated 30% occupancy, is it a ghost town?
or does it feel MORE crowded because everyone is corralled into the beach rooms?
thanks.
but with the gov mandated 30% occupancy, is it a ghost town?
or does it feel MORE crowded because everyone is corralled into the beach rooms?
thanks.
The only night it felt crowded was Saturday the 22nd, when they closed Sotavento due to weather, and many folks ate at Tinto for Dinner. On that note, Sotavento did fill up most nights, so I would recommend a reservation for that.
A few other notes that I've been meaning to post.
1) Al Fresco dining at the Rosewood was excellent. Highly recommended. Also did their beach tacos for lunch one day and it was good but pricey
2) Beach drink menu was b-o-r-i-n-g. Seriously nothing on there other than standard margaritas, pina colada's, etc. Highly disappointing. I'm glad I just brought my own bottle of tequila and a few mixers (supplemented with take-away juices from breakfast) and just brought my own drinks down to the beach in a yeti.
3) Disappointing that this is the ONLY resort in Mayakoba that doesn't have sailing cats for guests to use. We tipped the guy at the rosewood 800MXN to use theirs.
4) Saffron at the Bayan Tree was absolutely not worth it. Way way way way too expensive. The hotel lobby is quite impressive however, so I would maybe just go there and get a beverage.
5) We were unimpressed with the yoga (15USD pp). The hotel is empty but they basically had us do it on top of guests eating lunch on the patio of the Vegan Bar.
6) I find it odd that they are dedicating an entire restaurant to Vegan Food. I like the idea of eating healthy but it doesn't need to be Vegan to be healthy. How about adding poke bowls, for example?
7) We booked a beach area suite using a TSU and I did not get a further upgrade. Assigned room 2531 and was disappointed at first, but it was actually awesome. Super-private, great sunsets over the jungle from the balcony, and steps from everything. I would now even prefer it over an ocean/beach front.
8) While I understand the necessity, the artificial reef is quite ugly and not having real waves on the beach was very disappointing. Especially after spending a few days down on the Tulum beach which did not have this issue. This does impact all of the Mayakoba properties FYI.
9) Breakfast at Tinto was awesome. Great variety on the menu and super high quality. One of the better Hyatt breakfasts I've had in quite a while.
10) They were moving check-in/check-out to the main lobby on our last day. Super minor, but figured I would note.
Let me know if any other questions.
Last edited by roder; Sep 4, 2020 at 10:49 pm
#425
Join Date: Dec 2007
Location: San Francisco, CA
Programs: AA Exec Plat, Hyatt LT Global Elitist, Bonvyoed LT Titanium, Hilton Gold, UA Silver
Posts: 478
@roder - thanks for the update! Where did they put the Vegan bar? Where the other bar next to Tinto used to be? I wonder what the plan is for opening the rest of the restaurants on property in the coming month....
I don't think they are going to open the other restaurant until the gov allows them to open above 30% occupancy. All resorts are subject to the same restriction and each in Mayakoba has several dining outlets closed.
#426
Join Date: Feb 2013
Location: Atlanta (most of the time)
Posts: 285
what is the breakfast setting like? Is there outdoor seating available?
Do you know if room service breakfast qualifies for free breakfast?
are people still aloud to ride bikes?
are the boat tours still going on?
Do you know if room service breakfast qualifies for free breakfast?
are people still aloud to ride bikes?
are the boat tours still going on?
I was there August 17-23 and it was very very quiet, <25% Occupancy most nights. There was no competition for pool or beach chairs (unless you REALLY want the front row, then go save a spot before 1030 or tip the beach attendant the night before). The place definitely felt empty even though all of the guests and facilities were beach-side.
The only night it felt crowded was Saturday the 22nd, when they closed Sotavento due to weather, and many folks ate at Tinto for Dinner. On that note, Sotavento did fill up most nights, so I would recommend a reservation for that.
A few other notes that I've been meaning to post.
1) Al Fresco dining at the Rosewood was excellent. Highly recommended. Also did their beach tacos for lunch one day and it was good but pricey
2) Beach drink menu was b-o-r-i-n-g. Seriously nothing on there other than standard margaritas, pina colada's, etc. Highly disappointing. I'm glad I just brought my own bottle of tequila and a few mixers (supplemented with take-away juices from breakfast) and just brought my own drinks down to the beach in a yeti.
3) Disappointing that this is the ONLY resort in Mayakoba that doesn't have sailing cats for guests to use. We tipped the guy at the rosewood 800MXN to use theirs.
4) Saffron at the Bayan Tree was absolutely not worth it. Way way way way too expensive. The hotel lobby is quite impressive however, so I would maybe just go there and get a beverage.
5) We were unimpressed with the yoga (15USD pp). The hotel is empty but they basically had us do it on top of guests eating lunch on the patio of the Vegan Bar.
6) I find it odd that they are dedicating an entire restaurant to Vegan Food. I like the idea of eating healthy but it doesn't need to be Vegan to be healthy. How about adding poke bowls, for example?
7) We booked a beach area suite using a TSU and I did not get a further upgrade. Assigned room 2531 and was disappointed at first, but it was actually awesome. Super-private, great sunsets over the jungle from the balcony, and steps from everything. I would now even prefer it over an ocean/beach front.
8) While I understand the necessity, the artificial reef is quite ugly and not having real waves on the beach was very disappointing. Especially after spending a few days down on the Tulum beach which did not have this issue. This does impact all of the Mayakoba properties FYI.
9) Breakfast at Tinto was awesome. Great variety on the menu and super high quality. One of the better Hyatt breakfasts I've had in quite a while.
10) They were moving check-in/check-out to the main lobby on our last day. Super minor, but figured I would note.
Let me know if any other questions.
The only night it felt crowded was Saturday the 22nd, when they closed Sotavento due to weather, and many folks ate at Tinto for Dinner. On that note, Sotavento did fill up most nights, so I would recommend a reservation for that.
A few other notes that I've been meaning to post.
1) Al Fresco dining at the Rosewood was excellent. Highly recommended. Also did their beach tacos for lunch one day and it was good but pricey
2) Beach drink menu was b-o-r-i-n-g. Seriously nothing on there other than standard margaritas, pina colada's, etc. Highly disappointing. I'm glad I just brought my own bottle of tequila and a few mixers (supplemented with take-away juices from breakfast) and just brought my own drinks down to the beach in a yeti.
3) Disappointing that this is the ONLY resort in Mayakoba that doesn't have sailing cats for guests to use. We tipped the guy at the rosewood 800MXN to use theirs.
4) Saffron at the Bayan Tree was absolutely not worth it. Way way way way too expensive. The hotel lobby is quite impressive however, so I would maybe just go there and get a beverage.
5) We were unimpressed with the yoga (15USD pp). The hotel is empty but they basically had us do it on top of guests eating lunch on the patio of the Vegan Bar.
6) I find it odd that they are dedicating an entire restaurant to Vegan Food. I like the idea of eating healthy but it doesn't need to be Vegan to be healthy. How about adding poke bowls, for example?
7) We booked a beach area suite using a TSU and I did not get a further upgrade. Assigned room 2531 and was disappointed at first, but it was actually awesome. Super-private, great sunsets over the jungle from the balcony, and steps from everything. I would now even prefer it over an ocean/beach front.
8) While I understand the necessity, the artificial reef is quite ugly and not having real waves on the beach was very disappointing. Especially after spending a few days down on the Tulum beach which did not have this issue. This does impact all of the Mayakoba properties FYI.
9) Breakfast at Tinto was awesome. Great variety on the menu and super high quality. One of the better Hyatt breakfasts I've had in quite a while.
10) They were moving check-in/check-out to the main lobby on our last day. Super minor, but figured I would note.
Let me know if any other questions.
#427
Join Date: Dec 2007
Location: San Francisco, CA
Programs: AA Exec Plat, Hyatt LT Global Elitist, Bonvyoed LT Titanium, Hilton Gold, UA Silver
Posts: 478
That was not offered as an option to us, and I would be highly surprised if it would be included.
Yes
Yes, they need to be booked 24 hours in advance and are private.
#428
We are here now in a suite overlooking the jungle and love it. We stayed at the few places in Yucatan but this is our favourite especially price/quality ratio!
The breakfast quality is absolutely great, everything cooked to order etc...
Beach empty though the reef is ugly
Private boat tours etc all good!
The breakfast quality is absolutely great, everything cooked to order etc...
Beach empty though the reef is ugly
Private boat tours etc all good!
#429
We have cycled all around and there is quite a bit to explore.
one disappointment has been Sotavento, we tried the shrimps octopus and clams. Octopus was very nice and soft, Clams were grilled with garlic were ok but nothing spectacular. The shrimps were very disappointing, because they definitely didn’t taste fresh and the way you were peeling them must have come from some long icy storage facility. There were medium to jumbo size and one of those jumbos wasn’t cooked through.
we liked the Mexican restaurant though and will dine there again tomorrow.
vegan bar we are staying clear as we are strict carnivores
one disappointment has been Sotavento, we tried the shrimps octopus and clams. Octopus was very nice and soft, Clams were grilled with garlic were ok but nothing spectacular. The shrimps were very disappointing, because they definitely didn’t taste fresh and the way you were peeling them must have come from some long icy storage facility. There were medium to jumbo size and one of those jumbos wasn’t cooked through.
we liked the Mexican restaurant though and will dine there again tomorrow.
vegan bar we are staying clear as we are strict carnivores
#430
Join Date: Dec 2015
Posts: 20
Currently booked here for Christmas. Will be a points stay.
The cost per night for a standard room at $749 or 25k points. GH PDC is like 250 or $25k. Don't know how Andaz is justifying 3x the charge.
Does anyone think a couple in their early 30's would get bored here for a 5 night stay? We are probably going to have 1 day dedicated to XCARRET.
The cost per night for a standard room at $749 or 25k points. GH PDC is like 250 or $25k. Don't know how Andaz is justifying 3x the charge.
Does anyone think a couple in their early 30's would get bored here for a 5 night stay? We are probably going to have 1 day dedicated to XCARRET.
#431
Join Date: Dec 2007
Location: San Francisco, CA
Programs: AA Exec Plat, Hyatt LT Global Elitist, Bonvyoed LT Titanium, Hilton Gold, UA Silver
Posts: 478
Currently booked here for Christmas. Will be a points stay.
The cost per night for a standard room at $749 or 25k points. GH PDC is like 250 or $25k. Don't know how Andaz is justifying 3x the charge.
Does anyone think a couple in their early 30's would get bored here for a 5 night stay? We are probably going to have 1 day dedicated to XCARRET.
The cost per night for a standard room at $749 or 25k points. GH PDC is like 250 or $25k. Don't know how Andaz is justifying 3x the charge.
Does anyone think a couple in their early 30's would get bored here for a 5 night stay? We are probably going to have 1 day dedicated to XCARRET.
The Andaz is a laid-back/chill beach resort. Not a lot of activities but perfect if you want to rest and relax by the pool or lounge at the beach. If you need to be constantly entertained, or planning on frequently going off property, then it's not the place.
#432
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,420
It's a totally isolated resort with a large, private beach vs a "downtown" hotel on a smaller semi-private beach with other hotels/day-clubs situated directly adjacent. Neither is bad/wrong, but you typically pay for seclusion and that is why the Andaz charges more than the GH.
#434
Join Date: Dec 2007
Location: San Francisco, CA
Programs: AA Exec Plat, Hyatt LT Global Elitist, Bonvyoed LT Titanium, Hilton Gold, UA Silver
Posts: 478
The Banyan tree lobby is impressive and where I would go if you wanted to venture somewhere just for a drink. But, I would reccomend getting a ride from the Andaz in their free SUV.
Rosewood lobby is pretty, too. Fairmont is not worth the trek.
#435
Join Date: Oct 2018
Programs: WOH Globalist
Posts: 258