The Confidante Miami / Andaz Miami Beach - Unbound - REVIEW - MASTER THREAD
Jan 9, 2019, 7:17 am
#151
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,846
Very ridiculous policy at an otherwise nice property.
Jan 31, 2019, 12:05 am
#152
Join Date: Nov 2008
Location: SFO
Programs: UA MM Gold, AA Ex Plat, SPG Plat,Hyatt Diamond, Marriott Gold, National Executive Elite
Posts: 992
4pm late check out ?
i don’t see the word “resort” in its title so will I get 4pm Globalist check out ?
I never had a problem at the Centic even thou they have resort fees
Never sure if having resort fees =no late check out
I never had a problem at the Centic even thou they have resort fees
Never sure if having resort fees =no late check out
Jan 31, 2019, 9:24 am
#153
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Jan 31, 2019, 9:28 am
#154
Join Date: Feb 2000
Posts: 6,545
it is absolutely a resort, as defined by Hyatt at https://www.hyatt.com/promo/hyatt-resorts.
the hotel is free to deny a globalist’s late check-out request.
the hotel is free to deny a globalist’s late check-out request.
Jan 31, 2019, 2:38 pm
#155
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,846
it is absolutely a resort, as defined by Hyatt at https://www.hyatt.com/promo/hyatt-resorts.
the hotel is free to deny a globalist’s late check-out request.
the hotel is free to deny a globalist’s late check-out request.
It does seem like many people (myself included) have gotten late check outs though.
Jan 31, 2019, 3:11 pm
#156
Join Date: Feb 2000
Posts: 6,545
at a non-resort, the hotel must let the globalist keep his room until 4pm.
at a full property that is turning most of the rooms, the hotel must roll-with the consequences by apologizing to new guests not being accomodated at check-in time and offering gestures like free drinks or meals.
at a resort in the same situation, the resort would simply deny the request.
in the absence of a true need for the room, the resort is going to grant the globalists request.
at a full property that is turning most of the rooms, the hotel must roll-with the consequences by apologizing to new guests not being accomodated at check-in time and offering gestures like free drinks or meals.
at a resort in the same situation, the resort would simply deny the request.
in the absence of a true need for the room, the resort is going to grant the globalists request.
Jan 31, 2019, 7:32 pm
#157
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Wow, my bad. I had not realized this. Has it always been on the resort list? Like MarkOK, I had no trouble getting late checkout there, but that was two years back.
It's a long list. I need to be more careful about avoiding some of these places.
It's a long list. I need to be more careful about avoiding some of these places.
Feb 17, 2019, 7:27 am
#158
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 316
Does anyone know if there are changing/ shower facilities at the pool or the gym? We have no status and our flight out of MIA is 7:30 pm. We want to maximize pool/ beach access after checkout but want a shower before heading out to the airport.
Feb 20, 2019, 8:07 pm
#159
Join Date: Feb 2005
Location: Washington DC
Programs: BA GLD, AA GLD 1MM, Hyatt Glob, Marriott LT Titanium
Posts: 1,698
We booked last September under the old cash + points scheme for four nights; there were no suites available when we booked, but in December a Miami Suite opened up and I was able to upgrade to that using a suite upgrade. I later booked a fifth night on points, the hotel let me keep the Miami Suite for the fifth night which was appreciated. On past stays we had a Miami Suite Balcony, but none were available this time - the Miami Suite is pretty much the same, a slightly different layout, of course no balcony, and our room faced Miami rather than the Ocean. I missed the Balcony but was still happy with the suite. We were on the top floor and there is a fair amount of elevator noise, the hotel provides really effective earplugs which completely eliminated the noise for me.
No one mentioned anything about breakfast being restricted to the buffet so we ordered a mixture of buffet and entrees and were never charged for anything. The Happy Hour continues with $4 beers from 4-7PM.
In addition to the winter break crowds, there was an E&Y meeting in house and the hotel was fully sold out during our whole stay. We inquired about a late checkout and the best the hotel could do was Noon (vs 11AM) but offered us another (non-suite) room for the afternoon so our son could nap. We did not ultimately take them up on this offer but I thought this was a really nice offer. The hotel staff all were very friendly to our son and I think this is a nice spot for kids.. he loved the pool and beach.
Not much else to say compared to my prior reviews.. This was our fourth visit to the hotel over the last 1.5 years or so, I continue to really like this hotel and plan to keep coming back especially since it remains a Category 4.
Mar 7, 2019, 11:51 am
#160
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Just finished a 5 night stay here. The best thing about this property was the staff - very friendly and helpful guys and gals. We hadn't realised that JusCollege had a Spring Break starting on our second night. It wasn't too much of a problem as most of them didn't appear until lunchtime, started drinking again and then slept by the pool.
At check-in the only WOH benefit was two bottles of water. No upgrade and given a very small room with no view or balcony in the original building. Tried the breakfast in the restaurant one morning and the food was awful so didn't bother again. So many better choices for breakfast within 5 minutes at 50-70% cheaper.
Great location and the pool area is nice but loungers are really packed in and got completely full by lunchtime. Overnight parking at $44 was ridiculous when we could park in a nearby parking garage for $8.
At check-in the only WOH benefit was two bottles of water. No upgrade and given a very small room with no view or balcony in the original building. Tried the breakfast in the restaurant one morning and the food was awful so didn't bother again. So many better choices for breakfast within 5 minutes at 50-70% cheaper.
Great location and the pool area is nice but loungers are really packed in and got completely full by lunchtime. Overnight parking at $44 was ridiculous when we could park in a nearby parking garage for $8.
Mar 7, 2019, 12:02 pm
#162
Join Date: Feb 2000
Posts: 6,545
the waffle (on the chicken & waffle order) has some weird, not-at-all-subtle chive crap in it - custom the order for a "plain waffle".
the hotel policy is buffet only for globalists. several different employees at front-desk & servers reiterated.
i tried buffet (sucks, save the granola) and then just ordered what I want for remaining days.
the buffets came off folio automatically.
the menu breakfasts did not. I asked for then to remove which they did, but only after a bit of groveling & some talk about a one-time exception.
at the end of the day, the menu breakfast is free but you'll have to grovel.
the hotel policy is buffet only for globalists. several different employees at front-desk & servers reiterated.
i tried buffet (sucks, save the granola) and then just ordered what I want for remaining days.
the buffets came off folio automatically.
the menu breakfasts did not. I asked for then to remove which they did, but only after a bit of groveling & some talk about a one-time exception.
at the end of the day, the menu breakfast is free but you'll have to grovel.
Mar 7, 2019, 12:06 pm
#163
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
We ordered from the menu. I had the American. The eggs over easy were uncooked, the “ham” wasn’t anything like ham and the plate was supplemented by a large pile of cold potatoes. The server didn’t seem surprised to see an untouched plate when she came to clear the table.
Mar 8, 2019, 8:51 am
#164
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
If the eggs were un-cooked, why didn't you send it back? Are you saying you just sat there and did noting? Is a bit late to post it here isn't it.
I hope you went else where the next day (or that morning since it was untouched).
I for one think is lots better than most Hyatt breakfast (i.e., Andaz NYC (both) or the lounge offerings and any of the HH or HP)
I hope you went else where the next day (or that morning since it was untouched).
I for one think is lots better than most Hyatt breakfast (i.e., Andaz NYC (both) or the lounge offerings and any of the HH or HP)
Mar 8, 2019, 8:56 am
#165
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
We had waited so long for our breakfast that I just paid the bill and went across the road. Didn't eat there again so they lost out. This is nowhere near a satisfactory breakfast and I for one have had better at the Hyatt hotels in and around Miami. There's plenty of choice and on our next visit in a few weeks we will stay elsewhere.