Hyatt Regency Bloomington / Minneapolis REVIEW - MASTER THREAD
Feb 22, 2021, 8:36 pm
#106
Join Date: Aug 2007
Posts: 1,161
Regency Suite is what the FD called it back in December; the web site adds Regency Club to the front for 7th floor suites - but they are the same layout. And ya they have barn doors separating bedroom from sitting area. I have pictures of both further up in this thread.
I emailed the hotel's feedback line about the website, I did email the GM a few weeks ago about the restaurant but never got a response.
And I've been Glob for all 3 of these upgrades.
I emailed the hotel's feedback line about the website, I did email the GM a few weeks ago about the restaurant but never got a response.
And I've been Glob for all 3 of these upgrades.
***simple google search reveals they are an Aimbridge property - worst of the worst IMHO. No surprise.
Feb 23, 2021, 2:50 pm
#108
Join Date: Apr 2015
Programs: Hyatt Globalist, Delta GM (Former PM)
Posts: 234
Based on what your describing I suspect this is yet another not-so-well run franchise property NOT run by Hyatt employees (Hyatt-run properties are "managed" properties). It seems like the franchises, in particular, are taking advantage of the situation to close off everything they can get away with, not respond to emails, and generally do the bare bare minimum. If this were a real Hyatt-run hotel I don't think you'd see this. In my experience, the managed properties are doing an enhanced grab and go (hot food) at a minimum or increasingly likely they have the restaurant open, whereas with the franchises it's the exact opposite - they want you to take the 500 points. Next time your there, if curious, as the front desk if they are Hyatt employees or if are they a franchise... if it's franchise you know why they are they way they are...
***simple google search reveals they are an Aimbridge property - worst of the worst IMHO. No surprise.
***simple google search reveals they are an Aimbridge property - worst of the worst IMHO. No surprise.
Explains a lot - at our December stay the FD person was not at the desk when we arrived, and was running around like crazy. Seems they were the only person working. Occupancy was ~17% then. I've emailed their feedback line and I'll report back if I hear anything.
Feb 24, 2021, 5:56 am
#109
Join Date: Apr 2015
Programs: Hyatt Globalist, Delta GM (Former PM)
Posts: 234
Emailed the hotel's feed back and got a response from a Front Desk Supervisor:
Proof is in the pudding, we'll see if it changes.
I apologize for incorrect info regarding our restaurant on the website, I am going to show this to my manager so that we can make the necessary changes. The last I spoke with my manager about the restaurant reopening, she said we are hoping to do this in the next couple months, as we are slowly returning to pre-covid levels of business and staffing.
Sep 4, 2021, 3:31 pm
#112
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
It's too bad that they seem to have eliminated the breakfast pizza. IIRC they were made to order for grab & go.
Apr 30, 2022, 11:06 am
#115
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
In February and March, the lounge offered hot buffet breakfast which looked at least as good as preCOVID-19. There was no evening reception, but water, coffee, and small snacks were available 24/7 (but at least one front desk agent didn't know this and didn't know how to make key cards with lounge access).
The restaurant seemed to be serving from a limited menu in the bar area in the evening, although both food and beverage service closed earlier than previously.
Information about airport shuttle service was inconsistent.
The restaurant seemed to be serving from a limited menu in the bar area in the evening, although both food and beverage service closed earlier than previously.
Information about airport shuttle service was inconsistent.
Sep 17, 2022, 6:04 am
#118
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Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
Did a quick 1 night this week - nice property, close to MSP. Limited dining options in the area (unless you want to go to the mall), I ate at the bar and it was actually quite good. Didn't check out the lounge.
Standard functional HR gym. Like the new & modern feeling overall.
Small annoyance is to having to trek back out to your car to put a parking pass in windshield...wouldn't think that's necessary in the burbs, but I guess some people may try and use the lots for free MSP parking.
Standard functional HR gym. Like the new & modern feeling overall.
Small annoyance is to having to trek back out to your car to put a parking pass in windshield...wouldn't think that's necessary in the burbs, but I guess some people may try and use the lots for free MSP parking.
Oct 15, 2022, 9:04 am
#119
Join Date: Sep 2007
Location: ORD
Programs: UA MM, AA PPro
Posts: 1,480
Lounge is closed on weekends. Diamond guests get coupons for the cafe downstairs - 1 breakfast entree and coffee/tea/juice each for two people. The choices were pretty standard: an omelet, some egg dishes, oatmeal, pancakes. You order at the counter, get a number, and food is brought to the table in styrofoam containers. Not exactly luxurious experience, but I suppose it's better than nothing.
FWIW, the hotel's parking lot was pretty full on a random Friday night.
FWIW, the hotel's parking lot was pretty full on a random Friday night.
Oct 15, 2022, 11:21 am
#120
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
Lounge is closed on weekends. Diamond guests get coupons for the cafe downstairs - 1 breakfast entree and coffee/tea/juice each for two people. The choices were pretty standard: an omelet, some egg dishes, oatmeal, pancakes. You order at the counter, get a number, and food is brought to the table in styrofoam containers. Not exactly luxurious experience, but I suppose it's better than nothing.