Nov 18, 2023, 11:58 am
Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
Oct 29, 2018, 10:53 am
#1486
Join Date: Dec 2005
Location: Japan
Posts: 5,577
I am sort of baffled on this one. Booking Hyatt Regency with points and it comes up as "redeem points with 17,000 points" and another one as "World of Hyatt free night with 12,000 points".
My status is Discoverist through the new credit card. Can I click on the 12,000 points without doing something wrong?
My status is Discoverist through the new credit card. Can I click on the 12,000 points without doing something wrong?
Oct 29, 2018, 11:52 am
#1487
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,553
I am sort of baffled on this one. Booking Hyatt Regency with points and it comes up as "redeem points with 17,000 points" and another one as "World of Hyatt free night with 12,000 points".
My status is Discoverist through the new credit card. Can I click on the 12,000 points without doing something wrong?
My status is Discoverist through the new credit card. Can I click on the 12,000 points without doing something wrong?
Oct 29, 2018, 2:11 pm
#1488
Join Date: Dec 2005
Location: Japan
Posts: 5,577
I booked the hotel clicking on the 12,000 free night tab and it confirmed the reservation. We'll see. It's the HR Tokyo and it confirmed two nights, king bed next June. Not complaining.
Oct 30, 2018, 12:21 pm
#1490
Join Date: Jun 2018
Posts: 22
I booked the Andaz London for 7 nights, 175,000 points for next April ('19). I want to switch to Points + Cash. Can/will their customer service take care of this over the phone or do I have to cancel the entire reservation and re-book? Also, if I do cancel, how long does it take for the points to be credited back into my account? Thanks!
Oct 30, 2018, 12:32 pm
#1491
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,156
I booked the Andaz London for 7 nights, 175,000 points for next April ('19). I want to switch to Points + Cash. Can/will their customer service take care of this over the phone or do I have to cancel the entire reservation and re-book? Also, if I do cancel, how long does it take for the points to be credited back into my account? Thanks!
Oct 30, 2018, 12:36 pm
#1492
Join Date: Jun 2018
Posts: 22
Is Points + Cash available for the 7 nights you want ? If so, and if you have the points, reserve that space and then cancel your current reservation. If P+C is available but you don't have sufficient points, I suggest you call and have an agent help with the cancellation and new booking. I usually see points back in my account instantly after cancelling a reservation, but I wouldn't take a chance given how difficult it is to find P+C rates.
Oct 30, 2018, 4:48 pm
#1493
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,156
It sounds like it is available. I've tried 4 or 5 different 7 nights stays for next April and it just shows all points availability and no P+C. I'd call and see if an agent can make the switch for you.
Nov 2, 2018, 6:44 pm
#1494
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I am new to the World of Hyatt and will get a bunch of points and Explorist status with some credit card magic.
1) Can I book two rooms at the same time with the points?
2) If yes, will I avoid the resort fees on both rooms at HR Maui?
3) Will both rooms get the explorist benefits at the resort?
1) Can I book two rooms at the same time with the points?
2) If yes, will I avoid the resort fees on both rooms at HR Maui?
3) Will both rooms get the explorist benefits at the resort?
You will NOT get elite qualifying credit for both rooms. Hyatt does count free nights towards status, but only one at a time. So you will only get one qualifying night per night stayed, despite the fact that you booked two rooms.
I just wanted to point this out since you said that you were new to the program, just so that you aren't surprised or disappointed.
I love the HR Maui -- enjoy your stay!
Nov 4, 2018, 3:41 am
#1495
Join Date: Aug 2018
Location: ZRH
Programs: LX SEN & WoH Globalist
Posts: 274
We were at Andaz Singapore for drinks (no food) yesterday night without staying in the hotel. When we got the bill I wanted to mention my WoH number to get points credited for the drinks. The waiter told me that this is not possible for drinks only since I need to consume food to get WoH points credited... I haven’t heard or read that rule before, any experience?
Nov 4, 2018, 9:46 am
#1496
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
We were at Andaz Singapore for drinks (no food) yesterday night without staying in the hotel. When we got the bill I wanted to mention my WoH number to get points credited for the drinks. The waiter told me that this is not possible for drinks only since I need to consume food to get WoH points credited... I haven’t heard or read that rule before, any experience?
Even if you had ordered food, the drinks portion of your bill would have been ineligible. This is true even when you are staying at the hotel.
(At least... that's how it works in many places. This is not globally consistent so I'm not sure about Singapore. It's mentioned in the T&C, too)
Nov 7, 2018, 6:31 am
#1497
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,171
Is a Citi Prestige CC Concierge “4th night free” booking considered 3rd party?
Do you get points for the stay? Do you get night credits toward status? Do you get your regular status perks? Are you eligible for a suite upgrade if Globalist? Etc.? Thanks.
Do you get points for the stay? Do you get night credits toward status? Do you get your regular status perks? Are you eligible for a suite upgrade if Globalist? Etc.? Thanks.
Nov 10, 2018, 8:31 pm
#1499
Join Date: Jun 2013
Posts: 531
Starting September 1, 2019, Citi Concierge will no longer be available for 4NF bookings. (This is a new change announced a few days ago.)
Nov 10, 2018, 8:42 pm
#1500
Join Date: Jun 2013
Posts: 531
I am sort of baffled on this one. Booking Hyatt Regency with points and it comes up as "redeem points with 17,000 points" and another one as "World of Hyatt free night with 12,000 points".
My status is Discoverist through the new credit card. Can I click on the 12,000 points without doing something wrong?
My status is Discoverist through the new credit card. Can I click on the 12,000 points without doing something wrong?
