Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
#4292
I've also experienced pricing showing inclusive of taxes+fees, but it was temporary. Website and app still show prices sans taxes+fees.
I posted about it here also, seem like they're testing it, but its been months so their rollout seems slow.
I posted about it here also, seem like they're testing it, but its been months so their rollout seems slow.
#4293
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,622
This is going to be somewhat of a stupid question, I'm sure, but I didn't see a definitive answer anywhere in this thread or the one on COVID points expiry extensions.
I don't stay at Hyatts very much due to their smaller global footprint. I was cleaning up some old e-mails this morning and noticed something from Hyatt last fall about my account. Turns out that my points all expired as of December 31, 2021. I know it's my fault for not keeping up with expiries and I could have bought some points or whatever to extend them, but still seems pretty crappy of them to do it given COVID.
It's not many points (~14K, and I was shocked I had that many!), so it's not the end of the world, but I'm curious whether there's any way to get them back, e.g. by writing in to customer service or doing a stay in the near term? I know their policy is quite clear in normal times, but curious whether anyone has found any flexibility as a result of the pandemic.
I don't stay at Hyatts very much due to their smaller global footprint. I was cleaning up some old e-mails this morning and noticed something from Hyatt last fall about my account. Turns out that my points all expired as of December 31, 2021. I know it's my fault for not keeping up with expiries and I could have bought some points or whatever to extend them, but still seems pretty crappy of them to do it given COVID.
It's not many points (~14K, and I was shocked I had that many!), so it's not the end of the world, but I'm curious whether there's any way to get them back, e.g. by writing in to customer service or doing a stay in the near term? I know their policy is quite clear in normal times, but curious whether anyone has found any flexibility as a result of the pandemic.
#4294
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,911
Some regions will mandate that rates shown include any additional fees.
#4295
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,685
#4296
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
This is going to be somewhat of a stupid question, I'm sure, but I didn't see a definitive answer anywhere in this thread or the one on COVID points expiry extensions.
I don't stay at Hyatts very much due to their smaller global footprint. I was cleaning up some old e-mails this morning and noticed something from Hyatt last fall about my account. Turns out that my points all expired as of December 31, 2021. I know it's my fault for not keeping up with expiries and I could have bought some points or whatever to extend them, but still seems pretty crappy of them to do it given COVID.
It's not many points (~14K, and I was shocked I had that many!), so it's not the end of the world, but I'm curious whether there's any way to get them back, e.g. by writing in to customer service or doing a stay in the near term? I know their policy is quite clear in normal times, but curious whether anyone has found any flexibility as a result of the pandemic.
I don't stay at Hyatts very much due to their smaller global footprint. I was cleaning up some old e-mails this morning and noticed something from Hyatt last fall about my account. Turns out that my points all expired as of December 31, 2021. I know it's my fault for not keeping up with expiries and I could have bought some points or whatever to extend them, but still seems pretty crappy of them to do it given COVID.
It's not many points (~14K, and I was shocked I had that many!), so it's not the end of the world, but I'm curious whether there's any way to get them back, e.g. by writing in to customer service or doing a stay in the near term? I know their policy is quite clear in normal times, but curious whether anyone has found any flexibility as a result of the pandemic.
#4297
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,150
This is going to be somewhat of a stupid question, I'm sure, but I didn't see a definitive answer anywhere in this thread or the one on COVID points expiry extensions.
I don't stay at Hyatts very much due to their smaller global footprint. I was cleaning up some old e-mails this morning and noticed something from Hyatt last fall about my account. Turns out that my points all expired as of December 31, 2021. I know it's my fault for not keeping up with expiries and I could have bought some points or whatever to extend them, but still seems pretty crappy of them to do it given COVID.
It's not many points (~14K, and I was shocked I had that many!), so it's not the end of the world, but I'm curious whether there's any way to get them back, e.g. by writing in to customer service or doing a stay in the near term? I know their policy is quite clear in normal times, but curious whether anyone has found any flexibility as a result of the pandemic.
I don't stay at Hyatts very much due to their smaller global footprint. I was cleaning up some old e-mails this morning and noticed something from Hyatt last fall about my account. Turns out that my points all expired as of December 31, 2021. I know it's my fault for not keeping up with expiries and I could have bought some points or whatever to extend them, but still seems pretty crappy of them to do it given COVID.
It's not many points (~14K, and I was shocked I had that many!), so it's not the end of the world, but I'm curious whether there's any way to get them back, e.g. by writing in to customer service or doing a stay in the near term? I know their policy is quite clear in normal times, but curious whether anyone has found any flexibility as a result of the pandemic.
A few months ago, a friend was able to get his points reinstated by calling WoH. He did have cash reservations, with non-refundable deposits paid, at the Cape Thompson and other reservations at various NYC properties when he called so that may have helped his case. I know it's only one data point but calling may be worth a try.
#4298
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,317
Is there a better and worse time to sign up for a Hyatt Credit Card? i.e. in December do they offer an extra 10k in points or something than they usually do, like AA did last year around Christmas on their flights which was actually a slightly better deal than their standard?
#4299
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,685
Is there a better and worse time to sign up for a Hyatt Credit Card? i.e. in December do they offer an extra 10k in points or something than they usually do, like AA did last year around Christmas on their flights which was actually a slightly better deal than their standard?
#4300
Join Date: May 2014
Location: Taipei
Posts: 1,104
It's not many points (~14K, and I was shocked I had that many!), so it's not the end of the world, but I'm curious whether there's any way to get them back, e.g. by writing in to customer service or doing a stay in the near term? I know their policy is quite clear in normal times, but curious whether anyone has found any flexibility as a result of the pandemic.
Good luck to you!
#4301
Join Date: Jun 2014
Programs: EY
Posts: 848
#4302
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
Late to the SLH discussion but my experience was that each time I booked one, they have always given me the full breakfast, not a continental breakfast, and I have gotten the room upgrade and late checkout. I think most SLH wouldn't have the facilities in place to only offer a continental breakfast only and it's easier for them to have you just eat their usual food.
Checkout was June 2, 13 days ago. The stay has still not posted on WOH.
#4303
Join Date: Feb 2013
Location: NYC
Posts: 170
My first SLH stay as a Globalist and booked on Hyatt website. No room upgrade - received the room category booked. Breakfast was a special menu and was limited to one item from that menu and one drink. The items on the menu were typical breakfast choices. But you got no toast or pastries or fruit or yoghurt unless you chose that as your item or paid extra. Similarly with the beverages. Didn't need early check-in or late check-out, so no experience to report.
Checkout was June 2, 13 days ago. The stay has still not posted on WOH.
Checkout was June 2, 13 days ago. The stay has still not posted on WOH.
#4304
Join Date: Sep 2009
Location: IAH
Programs: UA 1K, 1MM; IHG Spire; HH Diamond; Marriott Gold (UA); National Executive Elite
Posts: 669
Hey gang, I am usually a Hilton Honors / IHG Rewards guy, have decent points in the bank with those guys. I don't have any experience with Hyatt, let alone any status.
I am looking to stay at a Hyatt for an upcoming convention, four nights including a Saturday, and am thinking FlyerTalk's Coupon Connection could be a great solution. But I don't really know what I should be asking for - just a straight points swap, or is there some kind of certificate/status that would make more sense? (For points, what would the HH or IHG conversions typically be?)
Thanks!
I am looking to stay at a Hyatt for an upcoming convention, four nights including a Saturday, and am thinking FlyerTalk's Coupon Connection could be a great solution. But I don't really know what I should be asking for - just a straight points swap, or is there some kind of certificate/status that would make more sense? (For points, what would the HH or IHG conversions typically be?)
Thanks!
#4305
Join Date: May 2014
Location: Taipei
Posts: 1,104
As for a swap, I don't really know how that works but I'd definitely try to receive GOH since that isn't really any more of a lift for the globalist to complete.