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[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)

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Old Nov 18, 2023, 11:58 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: jbeckett
The following info may be helpful for all newbies:

Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.

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[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)

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Old May 21, 2022, 7:12 pm
  #4246  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,864
Originally Posted by RetiredATLATC
Good evening,

Having recently opened the Chase World of Hyatt credit card I see one of the benefits is Discoverist. My account on the app still shows "member". When, and how, does it updage to show my current level?

Thank you

CJ
Typically once you receive and activate your physical card.
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Old May 21, 2022, 7:38 pm
  #4247  
 
Join Date: Aug 2018
Posts: 1,271
Originally Posted by Matt4200
Typically once you receive and activate your physical card.
Thanks. Sorry for the above deletion. Twitter had finally answered me but didn't get it deleted before your reply.

I appreciate the response.
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Old May 23, 2022, 10:06 am
  #4248  
 
Join Date: Mar 2017
Posts: 1,727
My Hyatt reservations show that the rooms have a "24-hour" cancellation deadline. 24-hours from when? How do I know the exact time until when I can cancel without penalty? Both Marriott & Hilton mention a specific date and time by which a booking may be cancelled free of charge. What should I assume is the time for Hyatt bookings?
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Old May 23, 2022, 4:09 pm
  #4249  
skj
 
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
Originally Posted by puchong
My Hyatt reservations show that the rooms have a "24-hour" cancellation deadline. 24-hours from when? How do I know the exact time until when I can cancel without penalty? Both Marriott & Hilton mention a specific date and time by which a booking may be cancelled free of charge. What should I assume is the time for Hyatt bookings?
24 hours prior to check-in time, which should also be mentioned in your reservation confirmation.
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Old May 23, 2022, 8:56 pm
  #4250  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,864
Originally Posted by puchong
My Hyatt reservations show that the rooms have a "24-hour" cancellation deadline. 24-hours from when? How do I know the exact time until when I can cancel without penalty? Both Marriott & Hilton mention a specific date and time by which a booking may be cancelled free of charge. What should I assume is the time for Hyatt bookings?
Typically 3pm the day prior which is 24 hours prior to check in time.
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Old May 24, 2022, 5:04 am
  #4251  
 
Join Date: May 2015
Posts: 508
Is it possible to add a SUA to a Hyatt booking made via Amex fhr?
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Old May 24, 2022, 6:55 pm
  #4252  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,864
Originally Posted by ManFactSpendLA
Is it possible to add a SUA to a Hyatt booking made via Amex fhr?
yes
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Old May 28, 2022, 10:21 am
  #4253  
 
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,290
Datapoint: Since it comes up every once in a while I’ll mention that I recently unsuccessfully tried (via my My Hyatt Concierge) to use a Cat 1-4 FNA (free night award) along with some additional points or $$$ at a Cat 6 property.
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Old May 28, 2022, 10:29 am
  #4254  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,864
Originally Posted by Dr Jabadski
Datapoint: Since it comes up every once in a while I’ll mention that I recently unsuccessfully tried (via my My Hyatt Concierge) to use a Cat 1-4 FNA (free night award) along with some additional points or $$$ at a Cat 6 property.
Marriott just introduced this feature so I’m guessing it may be in the cards for the future.

Cat 4 + 5k points = Cat 5 seems fair
Cat 4 + 10k points = Cat 6 seems fair


Cat 7 + 10k points = Cat 8 seems fair as well

These would be the only viable scenarios.

Since the Category Certificates are not impacted by Peak or Off Peak pricing if this were introduced I’d expect it to be as I wrote above.

That’s what I’d expect, though I believe Hyatt values them differently as they’re Cat 1-4 and Cat 1-7. They’d value them at 10k and 20k points each which would be 66% of their value in Standard dates or much less in peak season.

Just my two cents.
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Old May 28, 2022, 3:52 pm
  #4255  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,864
Question about “gifting a certificate” -

If a non-Globalist wants to gift a Category 1-4 certificate to another person do they call in, gift it and it’s in the other person’s WOH account now or does the first person have to book a stay to gift it to them?
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Old May 28, 2022, 4:00 pm
  #4256  
skj
 
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
Originally Posted by Matt4200
Question about “gifting a certificate” -

If a non-Globalist wants to gift a Category 1-4 certificate to another person do they call in, gift it and it’s in the other person’s WOH account now or does the first person have to book a stay to gift it to them?
The T&CS are pretty clear ...

"The Award Reservation must be made by the Member who wishes to gift the award, but the reservation must be made in the name of the person who will actually use the award (i.e., the recipient of the gifted award)."
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Old May 28, 2022, 4:12 pm
  #4257  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,864
Originally Posted by skj
The T&CS are pretty clear ...

"The Award Reservation must be made by the Member who wishes to gift the award, but the reservation must be made in the name of the person who will actually use the award (i.e., the recipient of the gifted award)."
I had never viewed the T&C on this subject as it’s not applicable to me being a Globalist, was just asking for a friend who has an expiring Cat 1-4. Thanks though.
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Old May 28, 2022, 5:25 pm
  #4258  
skj
 
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
Originally Posted by Matt4200
I had never viewed the T&C on this subject as it’s not applicable to me being a Globalist, was just asking for a friend who has an expiring Cat 1-4. Thanks though.
It is applicable if you ever want to book GoH ...
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Old May 28, 2022, 5:44 pm
  #4259  
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,864
Originally Posted by skj
It is applicable if you ever want to book GoH ...
GoH is self explanatory and has its own separate subsection. Hyatt describes this as “gifting an award” which could also be interpreted as being able to gift that award to another member having it in their WOH account which it is not.

For GOH it doesn’t say “gifting a Guest of Honor Award”. It says “Booking” or “Making” a Guest of Honor reservation or stay. Terminology is everything and “gifting an award” does have the implication of transference which is the purpose of the original question.
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Old May 28, 2022, 6:48 pm
  #4260  
skj
 
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
Originally Posted by Matt4200
GoH is self explanatory and has its own separate subsection. Hyatt describes this as “gifting an award” which could also be interpreted as being able to gift that award to another member having it in their WOH account which it is not.

For GOH it doesn’t say “gifting a Guest of Honor Award”. It says “Booking” or “Making” a Guest of Honor reservation or stay. Terminology is everything and “gifting an award” does have the implication of transference which is the purpose of the original question.
After this I'm done responding to you ... It's a waste of time explaining something to someone who doesn't bother to read.

Clause C.V.(i) is describes Guest of Honor. If you bother to read that clause, this sentence "Gifting of an award is subject to the limitations and restrictions set forth in the Gifting an Award section of these Terms." refers specifically to Clause B.II.13, titled Gifting an Award. There is no "interpretation" possible for this clause. B.II.13.A is the clause I quoted earlier.

A. The Award Reservation must be made by the Member who wishes to gift the award, but the reservation must be made in the name of the person who will actually use the award (i.e., the recipient of the gifted award).
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