Hyatt Gold Passport System Maintenance (Dec 15-18, 2015)
Dec 17, 15, 11:03 am
#106
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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I didn't get the email. In fact, I just searched now for Hyatt and there's noting dated anywhere close to December 8th. So not everyone received the notification.
Dec 17, 15, 12:20 pm
#107
Join Date: Jun 2011
Posts: 794
I always consider FHR, Virtuoso, relais&chateaux 5c chains. Booking though them gets you exactly what Hyatt is giving its Diamond members, free breakfast, free room upgrades, extra perks, etc...
Dec 17, 15, 2:20 pm
#108
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One is a little boutique hotel in the woods, the other a gynormous lakeside resort. Hard to compare. The Prince Hakone has a much better onsen and many things to do. Hyatt Regency Hakone has much better food and a nice dog. I enjoy both.
As for other chain hotels, Palace Hakone is a dump, the Odakyu hotels (especially De Yama) are surprisingly nice, and the Fujiya Hotel is a historical treasure that's worth a visit even if you don't stay there.
Last edited by hailstorm; Dec 17, 15 at 2:29 pm
Dec 17, 15, 2:57 pm
#110
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Dec 17, 15, 3:36 pm
#111
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Dec 17, 15, 3:39 pm
#112
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
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Hyatt Gold Passport System Maintenance (Dec 15-18, 2015)
Phew. I hope that the world can go back to normal tomorrow when the systems come back online. Pandemonium and all the fretting can stop. Another disaster survived.
Dec 17, 15, 3:58 pm
#114
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Dec 17, 15, 5:06 pm
#115
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
I seriously don't know what all the fuss is about. I made two separate Hyatt bookings in the last 48 hours; one to a PH where I stay all the time, the other at a HR where I've never stayed before. Both were done directly with the hotel's reservation person. In both instances they were quick and efficient and I was done in under five minutes in both cases. The PH person welcomed me back and asked if I had a particular room in mind, the HR person said that they would do everything possible to make my stay - as a Diamond member - a positive one. An anecdote perhaps, but the fact that the website was done was inconsequential.
Dec 17, 15, 6:29 pm
#116
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,840
I seriously don't know what all the fuss is about. I made two separate Hyatt bookings in the last 48 hours; one to a PH where I stay all the time, the other at a HR where I've never stayed before. Both were done directly with the hotel's reservation person. In both instances they were quick and efficient and I was done in under five minutes in both cases. The PH person welcomed me back and asked if I had a particular room in mind, the HR person said that they would do everything possible to make my stay - as a Diamond member - a positive one. An anecdote perhaps, but the fact that the website was done was inconsequential.
Main reason for posting:
Will the GP site be up tomorrow? Or the day after?
Dec 17, 15, 7:12 pm
#117
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Dec 17, 15, 7:14 pm
#118
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,840
. I don't recall freaking out woe is me - just asked a simple question.
Dec 18, 15, 2:47 am
#119
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
I seriously don't know what all the fuss is about. I made two separate Hyatt bookings in the last 48 hours; one to a PH where I stay all the time, the other at a HR where I've never stayed before. Both were done directly with the hotel's reservation person. In both instances they were quick and efficient and I was done in under five minutes in both cases. The PH person welcomed me back and asked if I had a particular room in mind, the HR person said that they would do everything possible to make my stay - as a Diamond member - a positive one. An anecdote perhaps, but the fact that the website was done was inconsequential.
- no award bookings can be made
- no DSU's can be used
- no overview of your reservations
and account information will not be current until nearly the end of the year when counters reset.....
So yes, it's a (big) pain for some, and maybe less for others.
Dec 18, 15, 4:35 am
#120
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Globalist, SEIBU PRINCE CLUB Platinum, Marriott Gold, Cocos Gold
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FWIW, this Hyatt website has been down for "temporary" maintenance for three months now:
http://pulse.hyatt.com/
http://pulse.hyatt.com/
