Hyatt Gold Passport System Maintenance (Dec 15-18, 2015)
Dec 10, 15, 2:12 pm
#46
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Globalist, SEIBU PRINCE CLUB Platinum, Marriott Gold, Cocos Gold
Posts: 20,239
Originally Posted by cdancer20
What are bennies?
Originally Posted by elg26
If you are talking about redeeming the Anniversary night it would of course give you that error as it is not a Cat 1-4...
Dec 11, 15, 8:09 am
#48
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,657
I think that I would be really nervous and agitated were I counting on these last few stays of the year to requalify for Diamond, as I know some around here are.
Dec 11, 15, 8:13 am
#49
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,296
Originally Posted by nineworldseries
I think that I would be really nervous and agitated were I counting on these last few stays of the year to requalify for Diamond, as I know some around here are.
Dec 11, 15, 9:36 am
#50
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Originally Posted by nineworldseries
I think that I would be really nervous and agitated were I counting on these last few stays of the year to requalify for Diamond, as I know some around here are.
Just sort it out manually when everything is up and running again.
Dec 11, 15, 9:53 am
#51
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,374
Originally Posted by LondonElite
Nervous and agitated? Really?
Just sort it out manually when everything is up and running again.
Just sort it out manually when everything is up and running again.
Dec 11, 15, 2:02 pm
#53
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,374
Originally Posted by JackE
Maybe this explains why the 10% discount for gift cards came and went early this year.
Hyatt -- how about bringing that back after the site fully returns?
Hyatt -- how about bringing that back after the site fully returns?
Dec 11, 15, 2:06 pm
#54
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,071
Originally Posted by peteropny
My recommendation for those in this situation, or even in general, would be to printout your account prior to the change over, and make sure you keep the paper folios for your stays until year end. This way you'd have some record of what should have taken place.
Dec 11, 15, 6:28 pm
#56
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Globalist, SEIBU PRINCE CLUB Platinum, Marriott Gold, Cocos Gold
Posts: 20,239
Originally Posted by Gold Passport Concierge
Any account activity accrued after December 12, 2015 will not be reflected on member’s account until the week of December 28, 2015. Members can be assured that any points earned during this time will be credited to their account. We appreciate your patience during this time.
Dec 12, 15, 4:11 pm
#58
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Globalist, SEIBU PRINCE CLUB Platinum, Marriott Gold, Cocos Gold
Posts: 20,239
Originally Posted by nsak
I have 4 stays already booked from 16th to 20th. I understand I would not be able to book new hotel in this time frame. but can I cancel the bookings which I already made using points?
@TokyoHyattFan Yes, we will work with you to be sure your reservation is modified during the maintenance period. ^th
Dec 12, 15, 4:58 pm
#59
Join Date: Jan 2010
Posts: 103
Originally Posted by nsak
I have 4 stays already booked from 16th to 20th. I understand I would not be able to book new hotel in this time frame. but can I cancel the bookings which I already made using points?
Originally Posted by hailstorm
When I asked the Twitter rep that question they responded:
During the outage, no changes, cancellations, or new award bookings can be made. If something should come up please contact us and we will be handling these on a case by case basis.
Dec 12, 15, 6:40 pm
#60
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,374
Originally Posted by benji2227
GPGIFT15 is not valid since November 24th
