Hyatt Gold Passport System Maintenance (Dec 15-18, 2015)
Jan 17, 16, 12:11 am
#436
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Jan 17, 16, 8:32 pm
#437
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,549
Since this system maintenance, every time I make a reservation I'm asked to input all my address details on the payment page, even when I'm logged in. My name and credit card details are pre-populated but never my address details.
Is anyone else experiencing this?
Is anyone else experiencing this?
Jan 17, 16, 9:01 pm
#438
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Globalist, SEIBU PRINCE CLUB Platinum, Marriott Gold, Cocos Gold
Posts: 20,255
Are you sure those fields are populated in your Profile?
Jan 17, 16, 10:15 pm
#439
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,549
Jan 17, 16, 10:50 pm
#440
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,900
Jan 17, 16, 10:56 pm
#441
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 3,869
Jan 18, 16, 8:59 am
#443
Suspended
Join Date: Nov 2010
Posts: 1,677
Hyatt hacked - data breach
It wasn't an upgrade and it wasn't system maintenence. Computers used to process Hyatt payments was HACKED. There was another post on this but the mod prematurely locked it so we can't post on the subject and subsequently the thread got buried. Hush-hush Hyatt:
http://www.flyertalk.com/forum/hyatt...-breach-7.html
The list of affected Hyatt locations and respective at-risk dates is available here:
http://www.hyatt.com/protectingourcustomers/hotellist/
Hyatt has arranged for CSID to provide one year of CSID’s Protector services to affected customers at no cost to them. CSID is one of the leading providers of fraud detection solutions and technologies. In order to activate CSID’s Protector coverage, affected customers in the U.S. may visit www.csid.com/hyatt-us and affected customers outside the U.S. may visit www.csid.com/hyatt-intl to complete a secure sign up and enrollment process.
http://www.flyertalk.com/forum/hyatt...-breach-7.html
The list of affected Hyatt locations and respective at-risk dates is available here:
http://www.hyatt.com/protectingourcustomers/hotellist/
Hyatt has arranged for CSID to provide one year of CSID’s Protector services to affected customers at no cost to them. CSID is one of the leading providers of fraud detection solutions and technologies. In order to activate CSID’s Protector coverage, affected customers in the U.S. may visit www.csid.com/hyatt-us and affected customers outside the U.S. may visit www.csid.com/hyatt-intl to complete a secure sign up and enrollment process.
Jan 18, 16, 10:11 am
#444
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,296
It wasn't an upgrade and it wasn't system maintenence. Computers used to process Hyatt payments was HACKED. There was another post on this but the mod prematurely locked it so we can't post on the subject and subsequently the thread got buried. Hush-hush Hyatt:
http://www.flyertalk.com/forum/hyatt...-breach-7.html.
http://www.flyertalk.com/forum/hyatt...-breach-7.html.
Peteropny - co-mod - Hyatt
Feb 1, 16, 8:41 pm
#445
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,549
This issue persists for me. And now all my reservations have once again disappeared from my Gold Passport account.
Feb 2, 16, 3:49 pm
#447
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Globalist, SEIBU PRINCE CLUB Platinum, Marriott Gold, Cocos Gold
Posts: 20,255
It's apparent now that the original planned maintenance was solely for the purpose of degrading HGP benefits, not to actually fix the issues plaguing the website.
Feb 2, 16, 3:54 pm
#448
Join Date: Jun 2012
Location: Brooklyn, NY
Posts: 1,003
