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Hyatt Gold Passport System Maintenance (Dec 15-18, 2015)

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Hyatt Gold Passport System Maintenance (Dec 15-18, 2015)

   
Old Dec 30, 15, 7:38 am
  #391  
 
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 3,869
Originally Posted by RTW1
In my experience non-US stays always take a few days to post. I had a Dec 26 stay post yesterday.
My US Dec 26 stay posted late yesterday as well, hopefully my Dec 27 stay posted later today.
Miesque is offline  
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Old Dec 30, 15, 8:51 am
  #392  
 
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,783
Neither my stay from 12/19 - 12/23, nor a DSU that was supposed to be re-credited to my account, have posted.
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Old Dec 30, 15, 9:23 am
  #393  
 
Join Date: Mar 2004
Location: CHARLOTTE
Programs: AA , Hilton Diamond, Marriott Platnium,Hyatt Diamond
Posts: 246
Still waiting for a 12/22 stay to post. All other Dec stays(3) during the outage have posted.
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Old Dec 30, 15, 9:43 am
  #394  
 
Join Date: Dec 2002
Location: Chicago
Programs: AA Exp Plat, UA 1K MM, DL Plat Hyatt Globalist, MGM Noir
Posts: 882
Waiting on a Dec 22-23 stay to post. Watching carefully as it was my 50th night for 2015. Renewed Diamond Status is pending until this stay posts.
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Old Dec 30, 15, 9:57 am
  #395  
 
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 655
December 23-35 posted.
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Old Dec 30, 15, 10:18 am
  #396  
 
Join Date: Jun 2012
Location: Brooklyn, NY
Posts: 1,003
Hyatt.com is totally down right now: http://i.imgur.com/RMgJVaf.png
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Old Dec 30, 15, 10:39 am
  #397  
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1K 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 53,448
Originally Posted by MattEvan
Hyatt.com is totally down right now: http://i.imgur.com/RMgJVaf.png
Same here:
Hyatt.com, GoldPassport.com and other related sites are currently down for maintenance.
Umm, wasn't it just down four full days for "maintenance"????

Hyatt's corporate silence on this ongoing fiasco is a bit surprising.
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Old Dec 30, 15, 11:18 am
  #398  
 
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 9,792
Originally Posted by MattEvan
Hyatt.com is totally down right now: http://i.imgur.com/RMgJVaf.png
Originally Posted by Kacee
Same here:
Hyatt.com, GoldPassport.com and other related sites are currently down for maintenance.
Umm, wasn't it just down four full days for "maintenance"????

Hyatt's corporate silence on this ongoing fiasco is a bit surprising.
Just came here to see if anyone else had come across this.

What a mess.
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Old Dec 30, 15, 11:44 am
  #399  
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Join Date: Mar 2011
Location: Los Gatos, CA
Programs: Hyatt Diamond, Marriott PLT, SPG PLT, AA EXP, Virgin Elevate
Posts: 293
Never experienced anything like this with any other website. It would be interesting to know how much business they have lost due to the poor website.

This and they way the have handled the data breach has really damaged Hyatt's image.


Originally Posted by Kacee
Same here:
Hyatt.com, GoldPassport.com and other related sites are currently down for maintenance.
Umm, wasn't it just down four full days for "maintenance"????

Hyatt's corporate silence on this ongoing fiasco is a bit surprising.
Last edited by Andaz5; Dec 30, 15 at 11:53 am
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Old Dec 30, 15, 12:03 pm
  #400  
 
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
Originally Posted by Andaz5
Never experienced anything like this with any other website. It would be interesting to know how much business they have lost due to the poor website.

This and they way the have handled the data breach has really damaged Hyatt's image.

Add in the Diamond match fiasco and for me personally,Hyatt has lost my business and that of my employees.

All of my upcoming stays are award and it will remain that way unless significant improvement occurs.
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Old Dec 31, 15, 2:32 am
  #401  
 
Join Date: Dec 2009
Programs: WN A-list, Hyatt Glob, HH DM, Marriott Plat
Posts: 430
Just got all of my stays posted including 3 Mlife stays that honestly I did not expect to post this year. I guess that may explain the down time this morning.
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Old Dec 31, 15, 7:04 am
  #402  
 
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 3,869
My 30th stay finally posted sometime this morning and am showing a Feb 2017 Diamond expiration. I suppose I should give them some credit for getting it right prior to Jan 1.
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Old Dec 31, 15, 7:15 am
  #403  
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Join Date: Mar 2013
Location: Parts Unknown
Posts: 9,071
My stays have posted but the meals still haven't.
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Old Dec 31, 15, 7:31 am
  #404  
 
Join Date: Jan 2013
Programs: Marriott LT Plat, Hyatt Globalist
Posts: 193
I'm still missing 2 stays. I called last week and the CSR told me he had the right information (but it was wrong). It's very frustrating.. esp with the lack of communication to customers.
NJNY is online now  
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Old Dec 31, 15, 7:51 am
  #405  
 
Join Date: Feb 2003
Location: Austria (Vbg)
Programs: LX SEN, BA GGL, IC RA, HH Dia, Hyatt Glob
Posts: 1,575
All of of my stays in December (7 in total) have posted correctly, and even my last stay from 29th December is now showing correctly in my account including the DIA renewal till Feb.2017.
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