Hyatt Ziva Cancun - REVIEW - MASTER THREAD
Jul 24, 2022, 11:09 am
#886
Join Date: May 2012
Posts: 79
Anyone knows the current rate for adding a kid to the point booking? My concierge called the hotel and told me that it is $160 + tax/fees per kid per night. Is this right? BTW - my stay will be the Thanksgiving week. Thanks for any info.
Another question - do they have any specialty restaurant that we need to pay surcharge to dine? If so, how much and whether it is worth the money? Thanks,
Another question - do they have any specialty restaurant that we need to pay surcharge to dine? If so, how much and whether it is worth the money? Thanks,
Jul 24, 2022, 5:38 pm
#887
Join Date: Jan 2020
Posts: 34
This might be the new normal. My experience at both Ziva Cap Cana and Ziva Cancun was an additional $150 per extra adult. I received word from my concierge that at Cap Cana, that has now increased to $180, so this could be something new across all Playa operated resorts.
Jul 27, 2022, 12:49 pm
#888
Join Date: May 2012
Posts: 79
This might be the new normal. My experience at both Ziva Cap Cana and Ziva Cancun was an additional $150 per extra adult. I received word from my concierge that at Cap Cana, that has now increased to $180, so this could be something new across all Playa operated resorts.
Aug 1, 2022, 3:06 pm
#890
Join Date: May 2012
Posts: 79
Thanks a lot for the info. With 160 per kid rate, I would need to burn 320 per night for my 2 young kids. I have better way to spend the 320 per night, such as at Grand Hyatt Playa Del Carmen.
Aug 7, 2022, 9:26 pm
#892
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
Ziva Award Nights During HIgh Season (Christmas/New Years)
Hi All,
Thinking about doing a trip here but have limited window for vacation, and wanted to leverage stay using points. Was wondering if Ziva Cancun releases award rooms for Christmas/New Year's, and if the rate is inflated or has a surcharge.
Couldn't find any award nights for this year, obviously... and would like to know if I need to make some mattress runs and Hyatt credit card applications should award nights be possible during those times.
Thanks in advance.
Thinking about doing a trip here but have limited window for vacation, and wanted to leverage stay using points. Was wondering if Ziva Cancun releases award rooms for Christmas/New Year's, and if the rate is inflated or has a surcharge.
Couldn't find any award nights for this year, obviously... and would like to know if I need to make some mattress runs and Hyatt credit card applications should award nights be possible during those times.
Thanks in advance.
Aug 7, 2022, 10:16 pm
#893
Join Date: Dec 2018
Posts: 825
Hi All,
Thinking about doing a trip here but have limited window for vacation, and wanted to leverage stay using points. Was wondering if Ziva Cancun releases award rooms for Christmas/New Year's, and if the rate is inflated or has a surcharge.
Couldn't find any award nights for this year, obviously... and would like to know if I need to make some mattress runs and Hyatt credit card applications should award nights be possible during those times.
Thanks in advance.
Thinking about doing a trip here but have limited window for vacation, and wanted to leverage stay using points. Was wondering if Ziva Cancun releases award rooms for Christmas/New Year's, and if the rate is inflated or has a surcharge.
Couldn't find any award nights for this year, obviously... and would like to know if I need to make some mattress runs and Hyatt credit card applications should award nights be possible during those times.
Thanks in advance.
Aug 16, 2022, 7:14 pm
#894
Join Date: May 2019
Programs: Hyatt Explorist, Mlife Gold
Posts: 56
Hyatt Ziva Cancun
Checked in today as globalist after booking king suite with sofa bed resort view. Upgraded to double suite ocean view with our 12 year old. Only charged $90 per night for the child. Stayed at Ziva Cap Cana in April and I think we paid at least $120 per night. We received a butler during our stay at Cap Cana, but no mention of a butler here. Is that typical?
Aug 22, 2022, 5:22 am
#895
Join Date: Oct 2000
Location: Staten Island, NY
Programs: Hilton Diamond, Hyatt Globalist
Posts: 90
After many months of checking daily for our September trip, I was informed pyramid suites are no longer available for upgrades using TSU. Only club corner rooms are eligible now.
Aug 22, 2022, 5:49 am
#896
Join Date: Jun 2020
Location: NJ
Programs: UA Silver, Hyatt Globalist
Posts: 510
Sep 9, 2022, 9:19 am
#897
Join Date: Jun 2015
Location: DTW
Programs: Alaska, Delta, Southwest
Posts: 1,663
Do you not get points for paid upgrades here? I just completed a 4 night stay booked with points for a standard room and a paid upgrade to Turquoise Tower. The upgrade isn't even on my bill (only transportation and gift shop charges).
Sep 9, 2022, 9:32 am
#898
Join Date: Dec 2018
Posts: 825
send hyatt a Facebook or Twitter message 3 days after your stay, I have been credited 0 points on 2 stays, also I didn't earn points for cabana rentals.
Sep 9, 2022, 3:44 pm
#899
Join Date: Oct 2000
Location: Staten Island, NY
Programs: Hilton Diamond, Hyatt Globalist
Posts: 90
Sep 10, 2022, 7:54 am
#900
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,568
There are many reports, including myself, where there are issues with points postings of Ziva/Zilara, especially if prepaid. You need to complain. Cabanas and other incidentials would earn points.