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Hyatt Ziva Cancun - REVIEW - MASTER THREAD

Hyatt Ziva Cancun - REVIEW - MASTER THREAD

Old Mar 22, 20, 11:29 am
  #556  
 
Join Date: Dec 2018
Posts: 229
Originally Posted by HoustonConsultant View Post
Yep, worked for me in Cap Cana. The actual rate wasn't hugely less expensive, but the extra 20% was nice. My BRG was accepted within 12 hours.

The playa website seems to pretty consistently run just a bit lower than the hyatt website.
thanks for the quick reply! I booked a rate on playa resorts website that requires a deposit for my entire stay but is refundable if I cancel 15 days out while the hyatt rate requires the cost of my stay if I dont cancel 15 days out. The room type is exactly the same, was your booking similar to this?
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Old Mar 22, 20, 7:29 pm
  #557  
 
Join Date: Sep 2009
Location: Houston
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Originally Posted by Beachchaser View Post
thanks for the quick reply! I booked a rate on playa resorts website that requires a deposit for my entire stay but is refundable if I cancel 15 days out while the hyatt rate requires the cost of my stay if I dont cancel 15 days out. The room type is exactly the same, was your booking similar to this?
I cannot recall the exact terms of the reservation, but I think they were the same across the two websites.

If Hyatt denies the BRG, you can always just cancel the playa reservation.

Our trip is in June, and I'm not optimistic at this point, so I hope yours is later in the year.
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Old Mar 22, 20, 8:06 pm
  #558  
 
Join Date: Dec 2018
Posts: 229
Originally Posted by HoustonConsultant View Post
I cannot recall the exact terms of the reservation, but I think they were the same across the two websites.

If Hyatt denies the BRG, you can always just cancel the playa reservation.

Our trip is in June, and I'm not optimistic at this point, so I hope yours is later in the year.
Hopefully you can move you reservation to a date that works if the property is closed during your dates, this would be a win win as hyatt still gets your $$$ and you still get the rate you were promised. There is another rate I may try to brg if this one fails but its $53 more a night but cheaper than playa by $17 a night. My targeted stay is in november as I'm already expecting to miss 1 to 2 trips and enjoyed our visit to ziva last year.

Last edited by Beachchaser; Mar 22, 20 at 8:14 pm
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Old Mar 24, 20, 3:51 pm
  #559  
 
Join Date: Dec 2018
Posts: 229
Originally Posted by HoustonConsultant View Post
I cannot recall the exact terms of the reservation, but I think they were the same across the two websites.

If Hyatt denies the BRG, you can always just cancel the playa reservation.

Our trip is in June, and I'm not optimistic at this point, so I hope yours is later in the year.
just to follow up I was denied the $353 rate as the playa resorts website doesnt state it's all inclusive but they proactively matched the $419 rate making my total cost $335 a night for 3 nights and 2 nights redeeming points.
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Old Mar 24, 20, 10:33 pm
  #560  
 
Join Date: Sep 2009
Location: Houston
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Originally Posted by Beachchaser View Post
just to follow up I was denied the $353 rate as the playa resorts website doesnt state it's all inclusive but they proactively matched the $419 rate making my total cost $335 a night for 3 nights and 2 nights redeeming points.
That is an amazingly insane reason to deny a BRG for an all-inclusive, since you know, it's an all-inclusive.
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Old Mar 24, 20, 10:55 pm
  #561  
 
Join Date: Dec 2018
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Originally Posted by HoustonConsultant View Post
That is an amazingly insane reason to deny a BRG for an all-inclusive, since you know, it's an all-inclusive.
yes I even responded with the number for playa resorts to call and verify but have yet to receive a response, hopefully I can get them to reconsider but probably not going to happen.
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Old Mar 25, 20, 10:42 pm
  #562  
 
Join Date: Dec 2018
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Originally Posted by HoustonConsultant View Post
That is an amazingly insane reason to deny a BRG for an all-inclusive, since you know, it's an all-inclusive.
update 2, they denied me again for the $353 rate as the guarantee was different, I really cant be too upset over $335 a night.
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Old Mar 26, 20, 1:58 am
  #563  
 
Join Date: Sep 2019
Location: Los Angeles
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Originally Posted by Beachchaser View Post
update 2, they denied me again for the $353 rate as the guarantee was different, I really cant be too upset over $335 a night.
Always do BRG over the phone I’ve had 2 approved so far in the last 2 months both over the phone. Good Luck
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Old Apr 8, 20, 9:10 pm
  #564  
 
Join Date: Dec 2018
Posts: 229
Resort view king?

Has anyone ever stayed in a resort view king room? I am planning a points/cash stay and this is the best room you can book for 25k points. We booked this room type last year but were upgraded to tt as discoverist (unlikely to ever happen again) which not only seemed to confuse us but also the butler checking us in as well!
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Old Jul 4, 20, 10:10 am
  #565  
 
Join Date: Jul 2019
Posts: 233
If anyone stays here in the coming weeks and months, please post updated info on how the resort is running. I got a week reservation in September but am concerned it won't be fun.
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Old Jul 4, 20, 12:26 pm
  #566  
 
Join Date: Jun 2015
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Originally Posted by parrotheadmjb View Post
If anyone stays here in the coming weeks and months, please post updated info on how the resort is running. I got a week reservation in September but am concerned it won't be fun.
If you have any specific questions, I can, probably, get them answered. One of my friends works at the resort. I can tell you right now that they're only doing a partial reboarding until August 1st. Right now they're operating with partial staff. I'm not sure what percentage they brought back.
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Old Jul 4, 20, 1:04 pm
  #567  
 
Join Date: Aug 2007
Location: TX
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Originally Posted by parrotheadmjb View Post
If anyone stays here in the coming weeks and months, please post updated info on how the resort is running. I got a week reservation in September but am concerned it won't be fun.
I bet it’s more heavenly than ever right now. Empty. Gorgeous. Food and service will be the same except some venues closed or “on rotation.” If you like solitude and privacy it will be amazing. Would love to have one of those giant pools to myself!

My issue is the state department “do not travel” order which I personally think could jeopardize global entry status upon return.... thus won’t Be going til they lift that.
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Old Jul 4, 20, 1:16 pm
  #568  
 
Join Date: Jul 2019
Posts: 233
Originally Posted by txhyattlvr View Post
I bet it’s more heavenly than ever right now. Empty. Gorgeous. Food and service will be the same except some venues closed or “on rotation.” If you like solitude and privacy it will be amazing. Would love to have one of those giant pools to myself!

My issue is the state department “do not travel” order which I personally think could jeopardize global entry status upon return.... thus won’t Be going til they lift that.
Yea my main concerns are bars being closed and restaurants being closed or closing too early (before midnight). As to global entry ... They are actually advising applicants the only way to complete the interview is enrollment on entry so I don't see why they would enroll someone on entry but revoke it for someone else ya know.


As to my experience at other zivas and zilaras there is usually only one bar that makes really good high quality drinks and the rest are just ok. For example the piano bar at the ziva in Montego Bay was the only good cocktail I had at the zilara or ziva down there. I would hate for the good bar to be closed or close at like 10 or something
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Old Jul 4, 20, 1:31 pm
  #569  
 
Join Date: Aug 2007
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Originally Posted by parrotheadmjb View Post
Yea my main concerns are bars being closed and restaurants being closed or closing too early (before midnight). As to global entry ... They are actually advising applicants the only way to complete the interview is enrollment on entry so I don't see why they would enroll someone on entry but revoke it for someone else ya know.


As to my experience at other zivas and zilaras there is usually only one bar that makes really good high quality drinks and the rest are just ok. For example the piano bar at the ziva in Montego Bay was the only good cocktail I had at the zilara or ziva down there. I would hate for the good bar to be closed or close at like 10 or something
Sounds like you’ve never been to this property. If your looking for nightlife this Ziva is never very active after 10pm. I wouldn’t advise it (10+ stays there). Besides 24 hour (mediocre) dining you wouldn’t find restaurants open in normal
times.

As for the bar, most of them have everything. It’s very standardized. That said, I’m not obsessed with getting the highest end “stuff.” Give me Belvedere and I’m fine (and it’s at all the bars).

With regard to the CPB, your explicitly ignoring US State Department guidance if you leave the US for leisure travel. If ignoring procedures isn’t a reason to pull global entry (which specifies that you follow all guidance) then I don’t know what is.... But who knows, they might ignore you. We aren’t going to risk it but you can!
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Old Jul 4, 20, 1:57 pm
  #570  
 
Join Date: Jul 2019
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Originally Posted by txhyattlvr View Post
Sounds like you’ve never been to this property. If your looking for nightlife this Ziva is never very active after 10pm. I wouldn’t advise it (10+ stays there). Besides 24 hour (mediocre) dining you wouldn’t find restaurants open in normal
times.

As for the bar, most of them have everything. It’s very standardized. That said, I’m not obsessed with getting the highest end “stuff.” Give me Belvedere and I’m fine (and it’s at all the bars).

With regard to the CPB, your explicitly ignoring US State Department guidance if you leave the US for leisure travel. If ignoring procedures isn’t a reason to pull global entry (which specifies that you follow all guidance) then I don’t know what is.... But who knows, they might ignore you. We aren’t going to risk it but you can!
No I've been to other zivas/zilaras not this one.

I don't care so much about nightlife as much as just having an open bar, I don't want to dance or sing karaoke or anything.

My comment about the bar wasn't really about the type of liquor so much as the quality of the drink itself, I don't buy top shelf almost ever.

The hours of the restaurants aren't my concern but I don't want to get there and find out there is only one or two options at night and only one restaurant for lunch or something.
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