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Upgrading third-party booking with Hyatt Points?

Upgrading third-party booking with Hyatt Points?

Old Nov 15, 15, 4:39 pm
  #1  
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Upgrading third-party booking with Hyatt Points?

Hi All-

I'm about to pull the trigger on booking the Park Hyatt Beijing using the American Express Fine Hotels & Resorts program (which is the same rate as the hyatt daily rate but includes a few extras).

Any chance I could use 6,000 points to upgrade this booking into a Park Suite, even though it's booked via a third party?

Best,

Gabrca
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Old Nov 15, 15, 6:38 pm
  #2  
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Originally Posted by Gabrca View Post
Hi All-

I'm about to pull the trigger on booking the Park Hyatt Beijing using the American Express Fine Hotels & Resorts program (which is the same rate as the hyatt daily rate but includes a few extras).

Any chance I could use 6,000 points to upgrade this booking into a Park Suite, even though it's booked via a third party?

Best,

Gabrca
I've asked this questions a couple of times in regards to Virtuoso and FHR bookings. Unfortunately it seems that using the points upgrades is restricted to booking the actual Hyatt Daily Rate; so even though the rate is the same those programs aren't eligible. If however, you have a DSU then yes you can upgrade those rates....

If perhaps Hyatt had an in house affinity program on the Horizon, then maybe those rates would be eligible for upgrade using points.....

FDW
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Old Nov 18, 15, 12:05 am
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Originally Posted by Gabrca View Post
Hi All-

I'm about to pull the trigger on booking the Park Hyatt Beijing using the American Express Fine Hotels & Resorts program (which is the same rate as the hyatt daily rate but includes a few extras).

Any chance I could use 6,000 points to upgrade this booking into a Park Suite, even though it's booked via a third party?

Best,

Gabrca
You might be able to pay for it on the spot but won't be able to use points though.
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Old Nov 18, 15, 6:41 am
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It is theoretically possible that a good Virtuoso agent could pull this off by negotiating directly with the property, but strictly speaking it has to be the daily rate booked directly with Hyatt.

I suspect a TA would have to book the daily rate, and then negotiate for the Virtuoso amenities to be applied.
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Old Mar 21, 16, 8:13 am
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Seems like this is conflicting info with this other thread on using DSU and FHR. Has anyone had a success upgrading FHR with points? Or are DSU's a different game?

http://www.flyertalk.com/forum/hyatt...-amex-fhr.html
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Old Mar 21, 16, 8:44 am
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Originally Posted by econjon View Post
Seems like this is conflicting info with this other thread on using DSU and FHR. Has anyone had a success upgrading FHR with points? Or are DSU's a different game?

http://www.flyertalk.com/forum/hyatt...-amex-fhr.html
DSUs are a completely different game. They only require that one book an eligible rate (even points and cash are eligible).... Using points requires booking I think the HDR at minimum (or is it now the standard rate...?)

FDW
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Old Mar 21, 16, 3:18 pm
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Oh that makes sense. Thanks. Luckily, we got upgraded to RC access anyway.
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Old Mar 21, 16, 3:23 pm
  #8  
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FHR benefits include room upgrades, so I don't see any advantage to trying to pay with points or cash to upgrade at check in unless they're willing to offer a room category beyond the FHR upgrade. OTOH, you can book various room categories under the FHR program, typically everything from a deluxe room up.
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Old Mar 23, 16, 8:01 am
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As a general note I've successfully used points to upgrade a third party booking (at a discount rate), by contacting the hotel directly. Obviously at the discretion of the hotel, but it can happen. They guarantee the suite and deduct the points at checkin.
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Old Jun 6, 19, 5:35 am
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Another data point regarding not being able to upgrade Virtuoso (or Prive) stays with points: https://www.flyertalk.com/forum/31174531-post1716.html
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