Originally Posted by austin_modern
(Post 25691332)
Resort fees, checked bag fees, seat assignment fees, etc etc etc arent hard to figure out and ALWAYS are spelled out in the reservation. Some folks just arent bright enough to figure it out....
I dont think trusting the advertised price puts someone in "not bright enough" category... |
Originally Posted by PaulMSN
(Post 25692149)
The fact remains that it is bait-and-switch -- if you search for hotels on Expedia and choose the lowest-priced one, but then you have to go all the way to payment before finding out that it really isn't, that's pretty much the definition of b&s, and intelligence has nothing to do with the fact that you've just wasted your time for no good reason.
It also puts the honest hotels at a competitive disadvantage. It's a deceptive practice and I look forward to the lawsuit that puts it to a stop. |
Ok - just a little word of warning here - the posts are getting a bit testy in here - please discuss the subject and not each other. On the subject itself, while the issue of Resort Fee is not exclusively Hyatt, we've decided to let the thread stay in the forum since it's not entirely off topic and could really belong in any of the hotel forums. We've chosen to let the choice of forum by the OP stand. Thanks!!
Peteropny - co-mod - Hyatt |
Originally Posted by Kacee
(Post 25697155)
It's absolutely bait-and-switch. That's exactly why they do it this way - to draw customers in, because some percentage will just keep going once they've invested the time to complete the booking details.
It also puts the honest hotels at a competitive disadvantage. It's a deceptive practice and I look forward to the lawsuit that puts it to a stop. I have no problem with resort fees as long as they are transpatently disclosed at the time of booking. Of course, in cases where it really is a bait and switch tactic used by hotels, then I would have a problem with that. |
[QUOTE=MikeFromTokyo;25699844]Another reason for resort fees has to do with taxes, in some cases that portion of the bill is tax exempt if it is a separate resort fee, but that would not be the case if those charges were part of the room rate.
I have no problem with resort fees as long as they are transpatently disclosed at the time of booking. Of course, in cases where it really is a bait and switch tactic used by hotels, then I would have a problem with that.[/QUOTE It's not the resort fee that bothers me. It's that the resorts that I'm staying at shouldn't charge more for things that average hotels give for free. On a businees trip most give me these for free but on a family vacation that cost alot more I need to pay for them. |
The Dreaded and Despised Resort Fee
Hyatt centric in Miami is charging this fee. And they are not even on the beach.
|
Originally Posted by seawolf
(Post 25702429)
Hyatt centric in Miami is charging this fee. And they are not even on the beach.
Here are the terms of this property's resort fee. A daily Resort Fee of $20.00 plus tax per day will be added to your rate and includes premium internet access, two beach chairs and towels, two welcome bottles of water, use of hotel bikes, world cinema in-room Bluetooth, 24 hour Stay Fit access, and daily newspaper. |
My primary concerns over resort fees are two-fold:
1) the creep to add this fee to urban/suburban hotels without resort amenities on-property; and; 2) the charging of elites for services or products via the resort fee which items elites should receive free as part of status benefits (newspaper, higher speed internet, bottled water, admission to hotel gym or workout center, etc). Put another way, what's the point of earning elite status when booking at resort fee properties, if a no-status person can buy these same benefits for $15-$20/day, esp. if the property is not known to upgrade elites readily? |
Originally Posted by Ocn Vw 1K
(Post 25703331)
My primary concerns over resort fees are two-fold:
1) the creep to add this fee to urban/suburban hotels without resort amenities on-property; and; 2) the charging of elites for services or products via the resort fee which items elites should receive free as part of status benefits (newspaper, higher speed internet, bottled water, admission to hotel gym or workout center, etc). Put another way, what's the point of earning elite status when booking at resort fee properties, if a no-status person can buy these same benefits for $15-$20/day, esp. if the property is not known to upgrade elites readily? Cheers. Sharon |
Originally Posted by Ocn Vw 1K
(Post 25703331)
2) the charging of elites for services or products via the resort fee which items elites should receive free as part of status benefits (newspaper, higher speed internet, bottled water, admission to hotel gym or workout center, etc). Put another way, what's the point of earning elite status when booking at resort fee properties, if a no-status person can buy these same benefits for $15-$20/day, esp. if the property is not known to upgrade elites readily?
|
I've had some favorable consideration re resort fees at some HY properties.
At Starwood, corporate policy requires that resort-fee properties designate alternate amenities to be given elites in return for the resort fee. It can be a discount of the resort fee or something else which the resort fee doesn't cover. Thus it's not uniform. It can be a valuable trade-off for the resort fee or it can be negligible. Up to the property. |
Makes it difficult to do comparisons between suppliers.
X provides a service for Y$ Z provides a service for Y+$10 X charges a $25 resort fee. Z doesn't. You don't get to see this until you check out. You initially chose X because all things equal, you thought X was cheaper. It wasn't. Z decides to reduce it's price by $20 but charge a $30 resort fee. Who is cheaper now? (don't worry - it's not a trick question). This then becomes doubly difficult when talking about airlines.... |
Originally Posted by architect1337
(Post 25706584)
Makes it difficult to do comparisons between suppliers.
X provides a service for Y$ Z provides a service for Y+$10 X charges a $25 resort fee. Z doesn't. You don't get to see this until you check out. You initially chose X because all things equal, you thought X was cheaper. It wasn't. Z decides to reduce it's price by $20 but charge a $30 resort fee. Who is cheaper now? (don't worry - it's not a trick question). This then becomes doubly difficult when talking about airlines.... Resort fees are a lot like parking fees in that different properties will charge different resort fees. In Las Vegas, the nicer properties charge higher resort fees so there does seem to be a strong correlation between resort fees and room prices. |
The only thing that makes sense to me is to think in terms of total cost (i.e. do not itemize) and to not have an emotional reaction to being charged fees.
Compare the total cost of staying at hotel A with the total cost of staying at hotel B. |
Originally Posted by architect1337
(Post 25706584)
Makes it difficult to do comparisons between suppliers.
X provides a service for Y$ Z provides a service for Y+$10 X charges a $25 resort fee. Z doesn't. You don't get to see this until you check out. You initially chose X because all things equal, you thought X was cheaper. It wasn't. Z decides to reduce it's price by $20 but charge a $30 resort fee. Who is cheaper now? (don't worry - it's not a trick question). This then becomes doubly difficult when talking about airlines.... |
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