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When are DSUs Deducted From Your Account?

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Old Oct 11, 2015, 9:11 pm
  #1  
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When are DSUs Deducted From Your Account?

Some say at time of booking, some say at time of stay.

Is one or the other right?
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Old Oct 11, 2015, 9:33 pm
  #2  
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It's not consistent.
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Old Oct 11, 2015, 9:55 pm
  #3  
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Not consistent at all.
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Old Oct 11, 2015, 11:05 pm
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Mine have always been at time of booking. YMMV.
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Old Oct 12, 2015, 3:13 am
  #5  
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Almost always at time of booking. Sometimes never.
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Old Oct 12, 2015, 6:59 am
  #6  
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Originally Posted by Single_Flyer
Mine have always been at time of booking. YMMV.
+1 - but my DSUs are always booked by my private line agent
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Old Oct 12, 2015, 7:40 am
  #7  
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Originally Posted by peteropny
+1 - but my DSUs are always booked by my private line agent
Me too.
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Old Oct 12, 2015, 8:30 am
  #8  
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I suspect that people who say "always at time of booking" have not been paying close attention.

They can be pulled at booking, at check-in, sometime during your stay, at check-out, after check-out, or never.
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Old Oct 12, 2015, 9:18 am
  #9  
 
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My last two were for stays at the Hyatt Vendome and Hyatt Hua Hin and used DSUs as part of a deal for either connecting rooms or a further upgrade and neither were deducted initially. I called HGP to have them applied since I didn't want something like a DSU not being applied to cause issues for a family vacation. Being somewhat paranoid, after the DSUs were applied, I called the hotels to make sure the somewhat complex bookings hadn't been messed up by HGP applying the DSUs but everything worked out just fine ^
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Old Oct 12, 2015, 11:23 am
  #10  
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Originally Posted by peteropny
+1 - but my DSUs are always booked by my private line agent
Is there a way to verify that the DSU has been deducted?
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Old Oct 12, 2015, 12:46 pm
  #11  
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Originally Posted by MDWCommuter
Is there a way to verify that the DSU has been deducted?
Check your account under "My Awards" tab.

www.goldpassport.com
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Old Oct 12, 2015, 3:38 pm
  #12  
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Originally Posted by TerryK
Check your account under "My Awards" tab.

www.goldpassport.com
I should have been more specific -- when it isn't showing as deducted from My Awards, yet booking is showing as a Suite, is there some way to tell if they've actually deducted it?
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Old Oct 12, 2015, 5:07 pm
  #13  
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Originally Posted by MDWCommuter
I should have been more specific -- when it isn't showing as deducted from My Awards, yet booking is showing as a Suite, is there some way to tell if they've actually deducted it?
If it hasn't been deducted from your account, it hasn't been deducted from your account
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Old Oct 12, 2015, 6:40 pm
  #14  
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Originally Posted by Kacee
If it hasn't been deducted from your account, it hasn't been deducted from your account
There's only 4 of them a year, I wouldn't think it's really that difficult to keep track of them and their usage.
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Old Oct 12, 2015, 9:47 pm
  #15  
 
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Whenever I book a p+c stay over the diamond line, it's always deducted at the time of booking.
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