Hyatt South East Asia Flash Sale 72 hrs.
#31
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,231
Good Evening,
I wanted to address the questions we have seen in regards to using a Diamond Suite Upgrade with the special SEA flash sale rates that we are now offering. Our terms and conditions do state that this rate is not eligible to use in conjunction with a Diamond Suite Upgrade. We are reviewing this further for future sales and promotions.
We thank you for your loyalty and for your feedback.
Best Regards,
Jillian McCall
Assistant Manager, Guest Services
I wanted to address the questions we have seen in regards to using a Diamond Suite Upgrade with the special SEA flash sale rates that we are now offering. Our terms and conditions do state that this rate is not eligible to use in conjunction with a Diamond Suite Upgrade. We are reviewing this further for future sales and promotions.
We thank you for your loyalty and for your feedback.
Best Regards,
Jillian McCall
Assistant Manager, Guest Services
You just convinced me NOT to book a room at GH Taipei (because it cannot be applied DSU). Im appreciated that.
Will i still earn diamond benefits if i book with this rate?
P.S. Is 208$ a night (plus taxes) a good deal at this hotel?
#32
formerly gemini573
Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
Considering this hotel goes for around TWD 9000, it's certainly better.
As far as applying your DSU, this property is among the harder ones to apply it to.
#33
formerly gemini573
Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
No way. I would expect rates to be similar to the Erawan. Only the Oriental, Pen, and the siam can charge that much for a standard room, and that's only in the high season.
Only club rooms and (junior) suites or higher categories in BKK will fetch THB 10,000/night under normal circumstances.
Only club rooms and (junior) suites or higher categories in BKK will fetch THB 10,000/night under normal circumstances.
At the moment, St Regis is running a promotion. Breakfast for two, oil massage at the Elemis Spa, with Deluxe room at THB 8,200 ++. The room rate might not necessarily lower, but they are throwing in services.
#34
Original Poster
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I can't imagine the GH being too happy with the PH being so close and possibly charging similar rates. They might be under the Hyatt umbrella but ownership is completely different.
At the moment, St Regis is running a promotion. Breakfast for two, oil massage at the Elemis Spa, with Deluxe room at THB 8,200 ++. The room rate might not necessarily lower, but they are throwing in services.
At the moment, St Regis is running a promotion. Breakfast for two, oil massage at the Elemis Spa, with Deluxe room at THB 8,200 ++. The room rate might not necessarily lower, but they are throwing in services.
GH probably doesn't like that it will now have competition from another Hyatt in town. Until now, Hyatt Diamonds had a strong incentive to choose Erawan.
#35
I can't imagine the GH being too happy with the PH being so close and possibly charging similar rates. They might be under the Hyatt umbrella but ownership is completely different.
At the moment, St Regis is running a promotion. Breakfast for two, oil massage at the Elemis Spa, with Deluxe room at THB 8,200 ++. The room rate might not necessarily lower, but they are throwing in services.
At the moment, St Regis is running a promotion. Breakfast for two, oil massage at the Elemis Spa, with Deluxe room at THB 8,200 ++. The room rate might not necessarily lower, but they are throwing in services.
#36
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,434
Mr. Zidell gave a vague response, apologizing for confusion but not retracting the "no Diamond Suite Upgrades" condition, only pledging to "reevaluate for the future"
I assume that this means they have to figure out a way to put more holes in the T&C to do what they want.
I assume that this means they have to figure out a way to put more holes in the T&C to do what they want.
#37
formerly gemini573
Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
Perhaps. I think the guests that frequent the Erawan will initially check out the PH. I know I will.
Some friends of mine that are in the hotel industry in BKK have said the PH ownership want to be the ones who break the 10k baht per night (standard room), barrier in the CBD. They all said one thing; good luck.
Also, there's a rumor going on of another Hyatt property (Regency) in Bangkok. Somewhere in Sukhumvit.
Some friends of mine that are in the hotel industry in BKK have said the PH ownership want to be the ones who break the 10k baht per night (standard room), barrier in the CBD. They all said one thing; good luck.
Also, there's a rumor going on of another Hyatt property (Regency) in Bangkok. Somewhere in Sukhumvit.
#38
"The conditions governing this specific rate indicate that it is ineligible for Diamond Suite Upgrade awards. All other eligible rates are still, and will continue to be, eligible for the suite upgrade awards, whenever available.
As this is a unique instance, we recognize it can create confusion, and I would like to apologize for that. We are evaluating for future potential offers how to best proceed that will eliminate any uncertainty and ensure that this popular benefit remains available to our members on all eligible rates."
As this is a unique instance, we recognize it can create confusion, and I would like to apologize for that. We are evaluating for future potential offers how to best proceed that will eliminate any uncertainty and ensure that this popular benefit remains available to our members on all eligible rates."
Last edited by Aventine; Sep 16, 2015 at 7:46 pm
#39
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,434
" The conditions governing this specific rate indicate that it is ineligible for Diamond Suite Upgrade awards. All other eligible rates are still, and will continue to be, eligible for the suite upgrade awards, whenever available.
As this is a unique instance, we recognize it can create confusion, and I would like to apologize for that. We are evaluating for future potential offers how to best proceed that will eliminate any uncertainty and ensure that this popular benefit remains available to our members on all eligible rates." Another Omaha manager
They probably just copy and paste that for all of us. Must be the SOP for complaints on this matter.
As this is a unique instance, we recognize it can create confusion, and I would like to apologize for that. We are evaluating for future potential offers how to best proceed that will eliminate any uncertainty and ensure that this popular benefit remains available to our members on all eligible rates." Another Omaha manager
They probably just copy and paste that for all of us. Must be the SOP for complaints on this matter.
That's a problem with their understanding, not ours!
#40
Original Poster
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Perhaps. I think the guests that frequent the Erawan will initially check out the PH. I know I will.
Some friends of mine that are in the hotel industry in BKK have said the PH ownership want to be the ones who break the 10k baht per night (standard room), barrier in the CBD. They all said one thing; good luck.
Some friends of mine that are in the hotel industry in BKK have said the PH ownership want to be the ones who break the 10k baht per night (standard room), barrier in the CBD. They all said one thing; good luck.
Re DSUs, I think it is fine that hotels opt out of this for the deeply discounted flash sale rates. They have to draw the line somewhere. Want to use a DSU? Pay an eligible rate.
#41
That is very unlikely I think. Even the Siam, Mandarin Oriental have lead in rooms starting from THB 7,000~9,000 in the low season. Since I can negotiate rates for a Deluxe Suite (or whatever that category is now called) at Anantara Siam, or a Spa Cottege at GH Erawan, significantly below BAR, there is no chance in hell that I would ever shell out THB 10,000++ for a standard room at a Hyatt in BKK.
#42
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,434
The Hyatt Gold Passport Terms and Conditions state that all paid rates offered by the hotel are eligible rates. If Hyatt is going to allow hotels to pick and choose which Hyatt Gold Passport benefits apply to which rate, then they must amend their policies in advance stating so.
#43
Suspended
Join Date: Sep 2012
Posts: 827
they have in the T&Cs of this sale
Hyatt Flash Sale special rate is valid for reservations made between July 4, 2015 and July 7, 2015, for stays between July 11, 2015 and August 31, 2015 (both dates inclusive), at participating hotels in Asia Pacific. Hyatt Flash Sale special rate applies to bookings at participating hotels in Asia Pacific, and the discount special rate varies among the participating hotels by room type and selected stay dates, as determined by each participating hotel at its discretion and taking into account room availability. Savings is based on the Hyatt Daily Rates, and will be reflected in rate confirmed at time of reservation. Bookings must be made at least seven days in advance of the intended stay (either via any Hyatt Global Contact Centre or through Hyatt.com), using offer code APA40), with full, non-refundable payment. Rates are per room, per night, excluding service charges, taxes and other incidental expenses (except in Australia where rates are tax inclusive). Additional charges may apply for additional guests and room-type upgrades. Bookings are subject to availability and a limited number of rooms are allocated to this promotion. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply, including, but not limited to, minimum length of stay and day of week restrictions. This promotion may not be combined with other offers or discounts. Offer may not be used in conjunction with the Diamond suite upgrade award.
http://www.hyatt.com/hyatt/specials/...ferId=55662842
Hyatt Flash Sale special rate is valid for reservations made between July 4, 2015 and July 7, 2015, for stays between July 11, 2015 and August 31, 2015 (both dates inclusive), at participating hotels in Asia Pacific. Hyatt Flash Sale special rate applies to bookings at participating hotels in Asia Pacific, and the discount special rate varies among the participating hotels by room type and selected stay dates, as determined by each participating hotel at its discretion and taking into account room availability. Savings is based on the Hyatt Daily Rates, and will be reflected in rate confirmed at time of reservation. Bookings must be made at least seven days in advance of the intended stay (either via any Hyatt Global Contact Centre or through Hyatt.com), using offer code APA40), with full, non-refundable payment. Rates are per room, per night, excluding service charges, taxes and other incidental expenses (except in Australia where rates are tax inclusive). Additional charges may apply for additional guests and room-type upgrades. Bookings are subject to availability and a limited number of rooms are allocated to this promotion. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply, including, but not limited to, minimum length of stay and day of week restrictions. This promotion may not be combined with other offers or discounts. Offer may not be used in conjunction with the Diamond suite upgrade award.
http://www.hyatt.com/hyatt/specials/...ferId=55662842
The Hyatt Gold Passport Terms and Conditions state that all paid rates offered by the hotel are eligible rates. If Hyatt is going to allow hotels to pick and choose which Hyatt Gold Passport benefits apply to which rate, then they must amend their policies in advance stating so.
#44
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,434
they have in the T&Cs of this sale
Hyatt Flash Sale special rate is valid for reservations made between July 4, 2015 and July 7, 2015, for stays between July 11, 2015 and August 31, 2015 (both dates inclusive), at participating hotels in Asia Pacific. Hyatt Flash Sale special rate applies to bookings at participating hotels in Asia Pacific, and the discount special rate varies among the participating hotels by room type and selected stay dates, as determined by each participating hotel at its discretion and taking into account room availability. Savings is based on the Hyatt Daily Rates, and will be reflected in rate confirmed at time of reservation. Bookings must be made at least seven days in advance of the intended stay (either via any Hyatt Global Contact Centre or through Hyatt.com), using offer code APA40), with full, non-refundable payment. Rates are per room, per night, excluding service charges, taxes and other incidental expenses (except in Australia where rates are tax inclusive). Additional charges may apply for additional guests and room-type upgrades. Bookings are subject to availability and a limited number of rooms are allocated to this promotion. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply, including, but not limited to, minimum length of stay and day of week restrictions. This promotion may not be combined with other offers or discounts. Offer may not be used in conjunction with the Diamond suite upgrade award.
http://www.hyatt.com/hyatt/specials/...ferId=55662842
Hyatt Flash Sale special rate is valid for reservations made between July 4, 2015 and July 7, 2015, for stays between July 11, 2015 and August 31, 2015 (both dates inclusive), at participating hotels in Asia Pacific. Hyatt Flash Sale special rate applies to bookings at participating hotels in Asia Pacific, and the discount special rate varies among the participating hotels by room type and selected stay dates, as determined by each participating hotel at its discretion and taking into account room availability. Savings is based on the Hyatt Daily Rates, and will be reflected in rate confirmed at time of reservation. Bookings must be made at least seven days in advance of the intended stay (either via any Hyatt Global Contact Centre or through Hyatt.com), using offer code APA40), with full, non-refundable payment. Rates are per room, per night, excluding service charges, taxes and other incidental expenses (except in Australia where rates are tax inclusive). Additional charges may apply for additional guests and room-type upgrades. Bookings are subject to availability and a limited number of rooms are allocated to this promotion. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply, including, but not limited to, minimum length of stay and day of week restrictions. This promotion may not be combined with other offers or discounts. Offer may not be used in conjunction with the Diamond suite upgrade award.
http://www.hyatt.com/hyatt/specials/...ferId=55662842
http://www.tokyohyattfan.com/2015/09...th-flash-sale/
#45
Suspended
Join Date: Sep 2012
Posts: 827
the properties didn't do it - Hyatt did it or are you of the opinion that Hyatt is not allowed to change their T&Cs !!??
The Hyatt Gold Passport Terms and Conditions prohibit a property from structuring a rate like this.
http://www.tokyohyattfan.com/2015/09...th-flash-sale/
http://www.tokyohyattfan.com/2015/09...th-flash-sale/