Last edit by: JoeWoodstock
I'll start a wiki, feel free to change/update:
Category:
Category 6 - 20,000 points per night (now 21k off-peak, 25k normal, and 29k peak)
Points and Cash - 10,000 points + $125 per night
Club (Points) - 27,000 points per night
Suite Upgrade (Points and Cash) - 6,000 points per night + Hyatt Daily Rate for Ocean View Room
19% total tax (16% VAT + 3% occupancy tax)
$25 per day resort fee
Upgrades:
DSU books into a Grand Suite King - http://playadelcarmen.grand.hyatt.co...oms/suite.html
Transportation:
At this time we do not have a transportation supplier selected, we apologize for this inconvenience, however we would like to suggest you some options that are available for your service:
(We are located next to “The Royal Hotel” in Playa del Carmen, please select that hotel as a reference in the browsers.)
FROM AIRPORT:
CANCUN EXPRESS
Prices:
$117 UDS (Round Trip)
$59 USD (One Way)
*Private Transportation
*You can make reservation Online
*Take payments with Credit Card & Pay Pal
Telephone: +52 1 (998) 195-3274
E-mail: [email protected]
Web: http://www.cancun-express.com/
serviced by Cancun shuttle (2/6/16)
CANCUN SHUTTLE
Prices:
$140 USD (Round Trip)
$90 USD (One Way)
*Private Transportation
*You can make reservations Online
*Take payments with Credit Card & Pay Pal
Telephone: 1-888-414-0017 and +52 998 848 0335
E-mail: [email protected]
Web: http://www.cancunshuttle.com/
book through Cancun Express to get their lower rate
LOMAS TRAVEL
Prices:
$315 USD (Round Trip)
$110 USD (One Way)
*Private Transportation
*Support Online
*You can make reservation Online
*Take payments with Credit Card & Debit
Telephone: USA 314-669-6871
ADO BUS
GETTING ANYWHERE ALONG ROUTE 307, consider Collectivo:
This includes going to Tulum, Cancun, Akumal, Xel Ha or anywhere else along 307.
Travel like the locals on the cheap
example PDC to Tulum: 40 peso ($2)pp, PDC to Akumal: 35pesos
taxi to Collectivo pickup site is 90 pesos
Warning: quick acceleration/deceleration may be tough on those with motion sickness
Parking On Site:
105 Pesos (as of 12/17/15)
Activites:
Tulum: entrance fee 65 euro, < 13yoa free
Akumal: nice beach, known for turtles, Lol Ha is a great beachside restaurant
Hotel now offers transport which can be billed to your room:
Greetings from the beautiful Riviera Maya! Thank you for contacting us.
On behalf Grand Hyatt Playa del Carmen Resort we appreciate your preference.
Regarding the transportation service, I would like to share with you the option our hotel offers:
GRAY LINE (Luxury Service in Mercedes Benz) Grand Hyatt transportation from CUN.
1 to 3 People SEDAN (with 3 pieces of luggage) 153 USD one way 255 RT
4 to 7 People VIANO (with up to 7 pieces of luggage) 180 USD one way 300 RT
· It is a Private transportation.
· It will be charged to your room account
· It provides luxury service
Dining on Property:
Dining off Property:
Category:
Category 6 - 20,000 points per night (now 21k off-peak, 25k normal, and 29k peak)
Points and Cash - 10,000 points + $125 per night
Club (Points) - 27,000 points per night
Suite Upgrade (Points and Cash) - 6,000 points per night + Hyatt Daily Rate for Ocean View Room
19% total tax (16% VAT + 3% occupancy tax)
$25 per day resort fee
Upgrades:
DSU books into a Grand Suite King - http://playadelcarmen.grand.hyatt.co...oms/suite.html
Transportation:
At this time we do not have a transportation supplier selected, we apologize for this inconvenience, however we would like to suggest you some options that are available for your service:
(We are located next to “The Royal Hotel” in Playa del Carmen, please select that hotel as a reference in the browsers.)
FROM AIRPORT:
CANCUN EXPRESS
Prices:
$117 UDS (Round Trip)
$59 USD (One Way)
*Private Transportation
*You can make reservation Online
*Take payments with Credit Card & Pay Pal
Telephone: +52 1 (998) 195-3274
E-mail: [email protected]
Web: http://www.cancun-express.com/
serviced by Cancun shuttle (2/6/16)
CANCUN SHUTTLE
Prices:
$140 USD (Round Trip)
$90 USD (One Way)
*Private Transportation
*You can make reservations Online
*Take payments with Credit Card & Pay Pal
Telephone: 1-888-414-0017 and +52 998 848 0335
E-mail: [email protected]
Web: http://www.cancunshuttle.com/
book through Cancun Express to get their lower rate
LOMAS TRAVEL
Prices:
$315 USD (Round Trip)
$110 USD (One Way)
*Private Transportation
*Support Online
*You can make reservation Online
*Take payments with Credit Card & Debit
Telephone: USA 314-669-6871
ADO BUS
GETTING ANYWHERE ALONG ROUTE 307, consider Collectivo:
This includes going to Tulum, Cancun, Akumal, Xel Ha or anywhere else along 307.
Travel like the locals on the cheap
example PDC to Tulum: 40 peso ($2)pp, PDC to Akumal: 35pesos
taxi to Collectivo pickup site is 90 pesos
Warning: quick acceleration/deceleration may be tough on those with motion sickness
Parking On Site:
105 Pesos (as of 12/17/15)
Activites:
Tulum: entrance fee 65 euro, < 13yoa free
Akumal: nice beach, known for turtles, Lol Ha is a great beachside restaurant
Hotel now offers transport which can be billed to your room:
Greetings from the beautiful Riviera Maya! Thank you for contacting us.
On behalf Grand Hyatt Playa del Carmen Resort we appreciate your preference.
Regarding the transportation service, I would like to share with you the option our hotel offers:
GRAY LINE (Luxury Service in Mercedes Benz) Grand Hyatt transportation from CUN.
1 to 3 People SEDAN (with 3 pieces of luggage) 153 USD one way 255 RT
4 to 7 People VIANO (with up to 7 pieces of luggage) 180 USD one way 300 RT
· It is a Private transportation.
· It will be charged to your room account
· It provides luxury service
Dining on Property:
Dining off Property:
Grand Hyatt Playa del Carmen, Mexico - REVIEW - MASTER THREAD
#241
Join Date: Aug 2013
Location: Minnesota
Programs: Hyatt Globalist
Posts: 1,101
#242
Join Date: Jul 1999
Programs: QF WP, AA EXP
Posts: 3,520
All rentals in Mexico include Liabilty, but they usually top out at ~$3000. Excess liability for Hertz runs $13/day, plus taxes/fees, so add another 40%(!) to that. I usually take it in Mex because your credit card doesn't cover that and the included liability is so low. Your credit card will cover the LDW/CDW side of things.
#243
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
#245
Join Date: Aug 2003
Location: Chicago
Programs: AA UA Delta. HH Diamond, PC Platinum, Club Carlson Gold, Hyatt Diamond
Posts: 808
The email also mention a fee," ENVIRONMENT SANITATION FEE OF $20.00 MXN PER DAY " Have anyone been charge this fee? We are Globalists and using points plus TSU, any fee would we be charged? Thank you!
#247
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
#248
Join Date: Aug 2003
Location: Chicago
Programs: AA UA Delta. HH Diamond, PC Platinum, Club Carlson Gold, Hyatt Diamond
Posts: 808
Thanks for the information.
Also, has anyone used Hyatt giftcard there? Which credit card has better exchange rate? Chase Hyatt card or Citi Prestige? Thank you!
At a side note, at Tripadvisor.com the first review said " COURAGE FUYEZ - BE CAREFUL ROBBERY . we stayed at the grand hotel playa del carmen from the 13th to the 22th of november with our family. We reserved 2 double rooms. apart from the sewer smell on the beach. and a surprise at the chek out. we where asked for a 25 dollar sanitation tax per room.this is to say a 500 dollard overcharge for the 2 rooms nothing was mentionned on the contract."
Also, has anyone used Hyatt giftcard there? Which credit card has better exchange rate? Chase Hyatt card or Citi Prestige? Thank you!
At a side note, at Tripadvisor.com the first review said " COURAGE FUYEZ - BE CAREFUL ROBBERY . we stayed at the grand hotel playa del carmen from the 13th to the 22th of november with our family. We reserved 2 double rooms. apart from the sewer smell on the beach. and a surprise at the chek out. we where asked for a 25 dollar sanitation tax per room.this is to say a 500 dollard overcharge for the 2 rooms nothing was mentionned on the contract."
#249
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,453
If you make a booking, the sanitation fee ("Environment Tax") shows as $1 US per day.
Sounds to me like they confused the $25 resort fee ("Svc Contribution") with the $1 "Environment Tax."
Sounds to me like they confused the $25 resort fee ("Svc Contribution") with the $1 "Environment Tax."
#251
Join Date: Sep 2002
Location: USA
Posts: 165
In March we stayed for 5 days, it was our 3rd visit in 15 months. Talked friends into joining us and they already booked a return. We absolutely love this resort. It's beyond delightful. Love the beach, pools, staff, v reasonable drink prices, meals at La Cocina, the lounge, we swam in the ocean morning noon and night. 5th Ave & it's shops/restaurants/bars is a 4 minute walk away. Last stay was with points and we had no additional charges beyond our dining/drinking on site and some spa charges. I was Diamond last year but on our visit in March I fell to the tier below Diamond. I'm so confused with the Hyatt categories - anyway, I'm the tier lower than Diamond. Took advantage of the free bikes they have - went exploring while my spouse was chilling under the shade. Biked to Mega and Walmart for sunscreen. Those fees are not true resort fees - they're mandated by the state or country - can't remember. But the $ goes to the govt, not to the hotel. Kinda like when you rent a car and have the pleasure of paying for the stadium in a city. Not much you can do.
By the way, I was bummed that our friends didn't arrive until Sunday because they missed the scene on Saturday, esp late in the day. What a hoot! Yeah, if you park yourself 2 inches from it, it's loud but the hotel has so much beach, and so many pools that it's easy to find a spot away from the club. You got to check it out late on a Saturday - it's wild, in a fun way. (No need to pay, just grab a lounger nearby and watch the crazy! If I were in my 20s and eager to party, I'd request a room near the day club.
Sorry to go on. Here's the info you need: [email protected] ELENA TORRES Reservations Manager
By the way, I was bummed that our friends didn't arrive until Sunday because they missed the scene on Saturday, esp late in the day. What a hoot! Yeah, if you park yourself 2 inches from it, it's loud but the hotel has so much beach, and so many pools that it's easy to find a spot away from the club. You got to check it out late on a Saturday - it's wild, in a fun way. (No need to pay, just grab a lounger nearby and watch the crazy! If I were in my 20s and eager to party, I'd request a room near the day club.
Sorry to go on. Here's the info you need: [email protected] ELENA TORRES Reservations Manager
#252
Join Date: Apr 2011
Location: New York, NY
Posts: 390
I just had a snippy rep on the phone who kept saying "its not a resort fee!" ad I kept saying "it sure looks like a resort fee" and she kept saying "it is a service contribution fee not a resort fee" and I kept saying, "but it seems like a resort fee" and so on and so on. Time to HUCA!!
#253
A FlyerTalk Posting Legend
Join Date: Jul 2000
Location: PHX and LIH
Programs: AA: 2 MM
Posts: 85,552
I just had a snippy rep on the phone who kept saying "its not a resort fee!" ad I kept saying "it sure looks like a resort fee" and she kept saying "it is a service contribution fee not a resort fee" and I kept saying, "but it seems like a resort fee" and so on and so on. Time to HUCA!!