Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hyatt | World of Hyatt
Reload this Page >

Are taxes charged on award nights using points?

Are taxes charged on award nights using points?

Old May 22, 15, 2:01 pm
  #1  
Original Poster
 
Join Date: May 2015
Posts: 3
Are taxes charged on award nights using points?

Hi FT friends,

Love the forum and all of the great information and advice that it provides. I have been a long time lurker, but wanted to make my first post, as hopefully the answer to my question will also help others.

Question: Are taxes/fees charged on award nights using Hyatt points?

My search of this forum (as well as many other websites on the internet) seem to indicate that taxes/fees are not charged. I tried calling the HGP line, and one rep also confirmed this, but then now a different rep is saying that taxes are charged.

Any here know the real answer?

Thank you,

DT
therealdt is offline  
Old May 22, 15, 2:10 pm
  #2  
 
Join Date: Jan 2010
Location: Austin Texas
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,835
You can be charged a resort fee for properties that do that.

Taxes should all be covered. If you have specifics of the property, perhaps a more complete answer can be given... there might be some international locations where taxes (by law) might need to be collected.
austin_modern is offline  
Old May 22, 15, 2:30 pm
  #3  
 
Join Date: Feb 2007
Posts: 1,040
Usually the resort fee is waived on award stay. The only difference it it's it cash & points... unless it's Andaz Maui
cmjaffe is offline  
Old May 22, 15, 3:00 pm
  #4  
Hyatt Contributor Badge
 
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,800
An all points award should be totally free..... (For the room only off course).
RTW1 is offline  
Old May 22, 15, 3:27 pm
  #5  
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,412
Taxes are charged on the "cash" portion of a Points & Cash reservation. For example, on a Category 2 in the USA it would be 4000 points plus $55 cash. You'll typically end up paying ~ $62 after the taxes are figured in. Note that some countries (England) don't charge taxes: the price you see is the price you get. Hurray for England.
CloudCoder is offline  
Old May 22, 15, 3:35 pm
  #6  
Original Poster
 
Join Date: May 2015
Posts: 3
Sorry, I should have clarified what I meant by fees. I do realize that the resort fee might be charged depending upon the location, but I was wondering about any other room related fees since the room charge is $ 0, how can they assess any room based fees or taxes?

And yes, I am only asking about taxes only on the room on an all points award.

After I posted my question to FT, I have since received an email response from HGP customer service of: "we do charge for taxes and fees on free night award stays or Hyatt credit card free night award stay at any hotels worldwide".

I am now so confused.

Could the HGP rep meant "do not" instead of "do"? The response was via email (and not via telephone), and so it isn't a situation were I could have misheard.
therealdt is offline  
Old May 22, 15, 3:54 pm
  #7  
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,412
If you make a reservation using all points, in most cases you won't owe one penny. They will swipe your credit card for "incidentals" which will show a pending charge of (it varies by property, typically $50). That charge disappears a few days after checkout.

If the hotel routinely charges a "resort fee" then _some_ Hyatts ... very few ... do charge you that amount. However IME an all-points stay doesn't cost one penny. Obviously if you have extras such as valet parking or room service, those charges will appear on your bill.
Originally Posted by therealdt View Post
Sorry, I should have clarified what I meant by fees. I do realize that the resort fee might be charged depending upon the location, but I was wondering about any other room related fees since the room charge is $ 0, how can they assess any room based fees or taxes?

And yes, I am only asking about taxes only on the room on an all points award.

After I posted my question to FT, I have since received an email response from HGP customer service of: "we do charge for taxes and fees on free night award stays or Hyatt credit card free night award stay at any hotels worldwide".

I am now so confused.

Could the HGP rep meant "do not" instead of "do"? The response was via email (and not via telephone), and so it isn't a situation were I could have misheard.
CloudCoder is offline  
Old May 22, 15, 5:04 pm
  #8  
 
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 5,304
Yeah, I've never paid taxes or resort fees when doing a full points stay. I believe it is HGP policy that the resort fee is waived for reward stays.
skunker is offline  
Old May 22, 15, 7:55 pm
  #9  
Original Poster
 
Join Date: May 2015
Posts: 3
Thanks Everyone! I am going to assume that the information that the HGP rep. gave me was not correct.

Maybe the HGP reps can learn their own company's policy by reading this forum....

Once again FT'ers to the rescue!
therealdt is offline  
Old May 22, 15, 7:58 pm
  #10  
FlyerTalk Evangelist
 
Join Date: Jun 2004
Location: MSP
Programs: DL DM, MM, NR; HH Diamond, Bonvoy Titanium, Hyatt Explorist, others
Posts: 11,509
The information was correct. There are cities where hotel taxes are something like 10% + $1.25/night. You'll pay the $1.25, because that's a fixed amount. 10% of the cash portion of an all-point stay is $0.
sethb is offline  
Old May 24, 15, 2:25 am
  #11  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 2,780
Originally Posted by CloudCoder View Post
Note that some countries (England) don't charge taxes: the price you see is the price you get. Hurray for England.
The UK has a 20% hotel tax (VAT). In some countries (e.g., UK, EU, Australia) hotels are required by law to display rates inclusive of taxes, but just because the tax is included in the displayed rate certainly does not mean there is no tax.
OsakaWino is offline  
Old May 24, 15, 6:50 am
  #12  
 
Join Date: Apr 2010
Posts: 280
Not at Hyatt the Pike in Long Beach, per my receipt.
GarlicFlyer is offline  
Old May 24, 15, 12:05 pm
  #13  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS 75K; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
Posts: 43,076
Originally Posted by sethb View Post
There are cities where hotel taxes are something like 10% + $1.25/night. You'll pay the $1.25, because that's a fixed amount. 10% of the cash portion of an all-point stay is $0.
This is accurate, but I would say the HGP response was incomplete and confusing.

The taxes one would primarily be concerned about are a VAT or sales tax, calculated as a percentage of the room rate, and those are not assessed on award stays.

Some cities also have a fixed hotel tax, and that may get passed through. I was assessed one in Budapest, for example. It was a trivial amount.
Kacee is offline  
Old May 24, 15, 12:56 pm
  #14  
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,412
This past month I stayed in the U.K. at three different room rates:

- Award night on points: I paid exactly zero

- Points and Cash: I paid exactly the price of the Cash portion (USD 150) ; no taxes were added.

- A paid night: I paid exactly the rate I reserved (actually I paid less because the rate went DOWN between the time I reserved it and the time of the stay).

At a hotel in the USA, the award night on points would have cost the same (i.e. zero) but the other two transactions would have had tax added.
CloudCoder is offline  
Old May 24, 15, 8:43 pm
  #15  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 2,780
Originally Posted by CloudCoder View Post
Points and Cash: I paid exactly the price of the Cash portion (USD 150) ; no taxes were added.
This is a big benefit of P&C rates when staying at hotels that list rates inclusive of tax (and/or service charges), such as the UK, EU, Australia - there is nothing added to the cash portion of the P&C rate.

When staying hotels that list rates exclusive of tax (US, Asia), the tax (and also service charges in Asia) are levied on the cash portion of P&C, as much as approx. 25% - a big difference when staying at a cat 6 or 7.
OsakaWino is offline  

Thread Tools
Search this Thread
Search Engine: