Andaz Singapore REVIEW - MASTER THREAD
Dec 4, 2017, 9:42 am
#211
Join Date: Mar 2011
Location: salt lake city
Programs: Hyatt Globalist, Hilton Diamond, Delta Platinum, SW Companion Pass Holder, Royal Caribbean Diamond P
Posts: 31
I posted my experience at the Andaz Singapore with photos of a trip a week ago on instagram if anyone is interested. Instagram "Checkingtravel"
Thanks for sharing
Thanks for sharing
Dec 4, 2017, 12:25 pm
#212
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I hate it when hotels do this type of thing; for an upcoming 11-night stay at GH Taipei I had to book 8 separate reservations in order to get the lowest daily rates.
I notice that the rates here at Andaz go back to normal from a 5-night or longer stay; not sure what their trying to do with this increasing daily rate up to 4 nights...
I notice that the rates here at Andaz go back to normal from a 5-night or longer stay; not sure what their trying to do with this increasing daily rate up to 4 nights...
Dec 5, 2017, 11:46 pm
#213
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,462
Seems like they are trying to play a silly game with the rates now. A one night stay in the base room shows up with a standard rate of S$370 but that goes up slightly to S$390 when you select 2 nights, S$395 for 3 nights, S$400 for 4 nights. The same base room and bed type is available for S$370 for all 4 nights so not sure how this can be the case 
The opening offer discount of 20% is applied on the higher rate so this is a really sneaky way of trying to reduce the discount they are offering...
The opening offer discount of 20% is applied on the higher rate so this is a really sneaky way of trying to reduce the discount they are offering...
Dec 6, 2017, 7:17 pm
#214
Join Date: Dec 2015
Location: SIN
Programs: AY Plat, Marriott Plat
Posts: 224
I really don't see this kind of practice as prevalent in Singapore or elsewhere.. at least not in this very calculated manner...
Usually the rates for longer stays somehow get messed up when you have a long stay that crosses a weekend when there are specific discounted rates that are offered which doesn't combine properly with the weekday rates. It's never this calculated where the standard rate creeps up $5 for each additional night you add till the 4th night.
I think most of the floors should have been open by now. Any other globalists with experiences to share on the upgrade you received?
Usually the rates for longer stays somehow get messed up when you have a long stay that crosses a weekend when there are specific discounted rates that are offered which doesn't combine properly with the weekday rates. It's never this calculated where the standard rate creeps up $5 for each additional night you add till the 4th night.
I think most of the floors should have been open by now. Any other globalists with experiences to share on the upgrade you received?
Dec 10, 2017, 11:37 pm
#216
Join Date: Nov 2011
Posts: 547
Reminds me of the "pinched from Virgin Atlantic" message etched under VS' old salt and pepper shakers, which I found kinda cute.
"Stolen", though, seems a bit too formal/ serious/ less of a joking tone then "pinched" or "nicked".
"Stolen", though, seems a bit too formal/ serious/ less of a joking tone then "pinched" or "nicked".
Dec 11, 2017, 5:04 am
#218
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
So does anyone know if Andaz Singapore is also providing normal room slippers? It has been quite a while since I stayed at a hotel that did not have room slippers.
Dec 11, 2017, 5:03 pm
#219
Join Date: Oct 2005
Location: NJ
Programs: UA 1K
Posts: 255
Dec 11, 2017, 7:34 pm
#220
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,448
Dec 12, 2017, 6:14 pm
#221
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
The hotel continues to get dissed by locals on TA, especially regarding the need to have to select between western and Asian for breakfast. And still no real room photos on the hotel's site. The've been open for 6 weeks now and things still seem to be not going very smoothly. I'm starting to wonder if I'll need to keep a backup for the second half of our stay.
Dec 13, 2017, 4:40 am
#222
Original Poster
Join Date: Oct 2003
Location: All the wrong places..
Programs: SQ TPP, BA Gold, Hyatt Life Glob, SPG/Marriott Life Plat,
Posts: 3,371
I stayed there for the first time just over a week ago, and would call it mixed to be honest.
I cannot complain at all about the room I got, quite the opposite in fact, as I got upgraded straight to an 'Andaz Large Suite' and was the first guest to stay in one apparently as they had only been handed over to revenue a couple of days earlier. The Suite was huge and a very impressive place it has to be said. It was somewhat wasted being there on my own, and for only one night, although the latter point is probably why I got it. Didn't do breakfast so cannot comment there but did attempt eating there for lunch only to be informed when I chose the place I wanted to eat that it was closed as all the available staff were allocated to other parts of the 'restaurant system' that were already occupied. Having various different places with just a small choice rather than one or two larger ones with bigger choices is clearly aimed at giving guests a 'local experience', but it just seemed pointless and annoying to me.
We did have a few drinks at Mr Stork, the rooftop bar, the night before, which is a decent place with nice views but they really do need to find some staff who speak better English as it was a real struggle communicating with the two Korean girls up there that night. Didn't use the pool but had a look and again nice views, which is one big advantage this place has over the GH. One big downside, depending on where you need to go, is the location especially at the moment as no taxi drivers know it and I had to wait 20 minutes for a taxi to go back to Changi.
So all in all a mixed experience. The room was fantastic and if I got one of these every time then that would be a major plus. Mr Stork is nice, if you can manage to communicate, but the dining system was just annoying. The location issues with taxis etc will sort itself out over time.
I cannot complain at all about the room I got, quite the opposite in fact, as I got upgraded straight to an 'Andaz Large Suite' and was the first guest to stay in one apparently as they had only been handed over to revenue a couple of days earlier. The Suite was huge and a very impressive place it has to be said. It was somewhat wasted being there on my own, and for only one night, although the latter point is probably why I got it. Didn't do breakfast so cannot comment there but did attempt eating there for lunch only to be informed when I chose the place I wanted to eat that it was closed as all the available staff were allocated to other parts of the 'restaurant system' that were already occupied. Having various different places with just a small choice rather than one or two larger ones with bigger choices is clearly aimed at giving guests a 'local experience', but it just seemed pointless and annoying to me.
We did have a few drinks at Mr Stork, the rooftop bar, the night before, which is a decent place with nice views but they really do need to find some staff who speak better English as it was a real struggle communicating with the two Korean girls up there that night. Didn't use the pool but had a look and again nice views, which is one big advantage this place has over the GH. One big downside, depending on where you need to go, is the location especially at the moment as no taxi drivers know it and I had to wait 20 minutes for a taxi to go back to Changi.
So all in all a mixed experience. The room was fantastic and if I got one of these every time then that would be a major plus. Mr Stork is nice, if you can manage to communicate, but the dining system was just annoying. The location issues with taxis etc will sort itself out over time.
Dec 17, 2017, 7:23 am
#223
Join Date: May 2012
Location: Singapore
Programs: IHG Rewards Club - Platinum
Posts: 60
Stayed at Andaz Singapore a couple of weeks ago and really loved the hard product. The rooms are amazing and I cannot really say anything bad about them. The thing worth noting about the rooms is that even for the Standard category, you'll find many different kinds of layouts due to the shape of the building.
As mentioned previously by another poster, if your room comes with breakfast you can either have the Western or the Asian option but not both. I did find the Western option to be better though (tried both at different instances). You get to choose between many different types of eggs but I thought it was a bit unusual that eggs benedict wasn't one of them. The Asian breakfast wasn't that good.
Had some minor problems understanding the accent of some staff but generally found them friendly and eager to please.
I wouldn't mind returning - really love the rooms and the overall ambiance of the hotel.
Wrote a more detailed review here in case anyone's interested: Hotel Review: Andaz Singapore - Stylish Hyatt Hotel in Bugis - I Wander
As mentioned previously by another poster, if your room comes with breakfast you can either have the Western or the Asian option but not both. I did find the Western option to be better though (tried both at different instances). You get to choose between many different types of eggs but I thought it was a bit unusual that eggs benedict wasn't one of them. The Asian breakfast wasn't that good.
Had some minor problems understanding the accent of some staff but generally found them friendly and eager to please.
I wouldn't mind returning - really love the rooms and the overall ambiance of the hotel.
Wrote a more detailed review here in case anyone's interested: Hotel Review: Andaz Singapore - Stylish Hyatt Hotel in Bugis - I Wander
Dec 25, 2017, 2:46 am
#224
Join Date: Jan 2010
Programs: CX Diamond, *A Gold, OW Emerald
Posts: 30
Staying here currently.
Breakfast is no longer an "either or" experience -- you can get food from both the Western and Asian sections, with the self-service coffee machine located in between the 2 sections. The Asian section is quite limited though.
As has been mentioned previously, the hard product is very good. Service is not great but acceptable. The staff is generally very young; not very polished but they do seem to try hard. I do find it odd that there doesn't appear to be any turn down service.
Overall, definitely worth checking this place out.
Breakfast is no longer an "either or" experience -- you can get food from both the Western and Asian sections, with the self-service coffee machine located in between the 2 sections. The Asian section is quite limited though.
As has been mentioned previously, the hard product is very good. Service is not great but acceptable. The staff is generally very young; not very polished but they do seem to try hard. I do find it odd that there doesn't appear to be any turn down service.
Overall, definitely worth checking this place out.
Dec 25, 2017, 4:52 am
#225
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Breakfast is no longer an "either or" experience -- you can get food from both the Western and Asian sections, with the self-service coffee machine located in between the 2 sections. The Asian section is quite limited though.
I do find it odd that there doesn't appear to be any turn down service.
I do find it odd that there doesn't appear to be any turn down service.
And that is also strange about the absence of a turndown service.
Do the rooms still have only pool flip-flops and no room slippers?