Applying DSU to part of stay
Hi Everyone-
Bit of a complex situation. I have an expiring DSU coming up and was looking at booking a stay in April. Alas only 2 of my 5 nights have suite availability. Is it possible to make one single booking for all 5 nights, apply the DSU to two of those nights, and if availability comes up for the rest of the stay it can extend to cover? Seems like a long shot, but with a Feb 28th expiry, I can't change once booked! Best, fw |
Probably not through HGP. You should probably make two separate reservations, one for two nights, one for the remainder. Apply the DSU for two nights, check back on availability and then if available, talk to the hotel directly.
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I have done something similar. 10 night stay, cert is only good for 7. They split the reservation, and when I check in, they will inform me if I really do need to change rooms for the last 3 nights.
If you are talking about 2 non-consecutive nights, I do not think they would allow that as you would have to move rooms 3 or 4 times if there is no space. Too much much hassle for the hotel. |
E-mail the hotel manager directly and explain the situation. The managers are typically very helpful and might just block you into that room for the available nights
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I have a 2 week reservation and intitially could only get 1 week on the DSU. Customer service was able to apply it for 1 week only. I was able to get the second week, and they applied another DSU.
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Originally Posted by faithwins
(Post 24378021)
Hi Everyone-
Bit of a complex situation. I have an expiring DSU coming up and was looking at booking a stay in April. Alas only 2 of my 5 nights have suite availability. Is it possible to make one single booking for all 5 nights, apply the DSU to two of those nights, and if availability comes up for the rest of the stay it can extend to cover? Seems like a long shot, but with a Feb 28th expiry, I can't change once booked! Best, fw One single reservation. Called and it was available for two out of the three nights. Checked in for the two nights in the suite and was told if it opened up, I could stay. Unfortunately, it didn't and I had to move for the third night. Bummer. |
I have a similar question:
I'm staying 3 nights. Suites available on all 3 nights. 2 nights are for work (so paying full rate), & the last for personal, (so I want use P+C). I'm guessing I'll have to book that as 2 separate reservations, so can I use 1 DSU? |
Originally Posted by Journey4Happy
(Post 25884316)
I have a similar question:
I'm staying 3 nights. Suites available on all 3 nights. 2 nights are for work (so paying full rate), & the last for personal, (so I want use P+C). I'm guessing I'll have to book that as 2 separate reservations, so can I use 1 DSU? |
Originally Posted by Journey4Happy
(Post 25884316)
I'm staying 3 nights. Suites available on all 3 nights. 2 nights are for work (so paying full rate), & the last for personal, (so I want use P+C). I'm guessing I'll have to book that as 2 separate reservations, so can I use 1 DSU?
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IME hotels are reluctant to upgrade someone to a suite for only the beginning/middle of a stay as they're concerned that the person won't be willing to switch rooms when the time comes to move to a regular room. OTOH, if the upgrade is available for the end of your stay, usually they're willing to let you move into the suite, even though doing so increases their housekeeping costs somewhat.
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