Sep 2, 2014, 11:56 pm
Last edit by: RedSun
- Globalist breakfast: one entree, one hot drink, one cold drink (data points since Dec 2018)
- Available as room service subject to $10 delivery fee
- Complimentary shoeshine and iron-pressed service for 2 items during your stay, it is available through the ipad.
- Mercedes benz suv and s class (with wifi) available complimentary for drop off only within 10 blocks north or south from PHNY.
- Bicycle is available during warmer month.
Hotel lobby on ground floor. Stairs or elevator to 3rd level to reception area for check-in. Separate elevators to guest room from 4th to 23th floors. No 13th and 24th floors. Spa, gym and pool are on top 25th floor.
Park Hyatt New York REVIEW - MASTER THREAD
Apr 18, 2018, 7:56 pm
#1321
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
I am not objecting. I am adding actual factual experiences.
If you have stayed here, I assume you have already added your upgrade experiences upthread.
I personally have no problem with upgrades/elite treatment at this property and am very much looking forward to my next stay.
If you want to add value to this thread, please add facts - otherwise don't post.
If you have stayed here, I assume you have already added your upgrade experiences upthread.
I personally have no problem with upgrades/elite treatment at this property and am very much looking forward to my next stay.
If you want to add value to this thread, please add facts - otherwise don't post.
If there are a bunch of U.S. Hyatts with a reputation for being a lot stingier toward elites than the PHNY, people should list them.
Apr 18, 2018, 8:00 pm
#1322
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
FWIW, I've stayed here almost ten times over the years, as both a Diamond member (at the time) and as a Globalist Guest of Honor, always on points, and have not been upgraded to a Suite just one of those times. The rest have been in either Studio Suites or the 1-bedroom suites (non-city view level). It's a mix of getting lucky, occasionally asking in advance, and asking at check-in if not proactively offered.
Apr 18, 2018, 8:15 pm
#1323
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
FWIW, I've stayed here almost ten times over the years, as both a Diamond member (at the time) and as a Globalist Guest of Honor, always on points, and have not been upgraded to a Suite just one of those times. The rest have been in either Studio Suites or the 1-bedroom suites (non-city view level). It's a mix of getting lucky, occasionally asking in advance, and asking at check-in if not proactively offered.
Apr 18, 2018, 9:07 pm
#1324
Join Date: Jul 2014
Programs: Hyatt Diamond, southwest A List Preferred, American Platinum
Posts: 255
I am staying here right now in the middle of a 5 night stay using one of my TSU's. I don't now how the room I was given could be considered a suite.. it is a room with two double beds with a sofa and desk at the end. After arriving in the room, I called down to the desk as I was sure they must have given me the wrong room. They said it was the right one and I had been upgraded. I said that it wasn't an upgrade as I had burned one of my TSU's on the reservation. She then said well it is a suite.
Apr 18, 2018, 10:25 pm
#1325
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I booked our trip using Hyatt points and only have a Discoverist status with Hyatt.
I guess my question is if I reach out to them beforehand and let them know it is our anniversary and we are celebrating a special occasion, and ask for this type of room specifically, are they more likely to upgrade us, say the standard depends on availability, or not upgrade us at all ...
I guess my question is if I reach out to them beforehand and let them know it is our anniversary and we are celebrating a special occasion, and ask for this type of room specifically, are they more likely to upgrade us, say the standard depends on availability, or not upgrade us at all ...
Everyone's entitled to guess.
Please post here after your stay to let us know how it went!
Apr 19, 2018, 6:28 am
#1326
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Apr 19, 2018, 8:31 am
#1327
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,446
I am staying here right now in the middle of a 5 night stay using one of my TSU's. I don't now how the room I was given could be considered a suite.. it is a room with two double beds with a sofa and desk at the end. After arriving in the room, I called down to the desk as I was sure they must have given me the wrong room. They said it was the right one and I had been upgraded. I said that it wasn't an upgrade as I had burned one of my TSU's on the reservation. She then said well it is a suite
Apr 19, 2018, 10:19 am
#1328
Join Date: May 2007
Location: WAS
Programs: UA 1K, AA EXP, WN A+, Hyatt Glob, Marriott Amb, Hertz PC
Posts: 1,126
First stay at PHNY received upgrade to West Side Suite. Since then, ~3 1-2 night stays on free nights (points or certificates) have led to worse and worse rooms to the point that I only got a base room last time. Hotel hasn't ever shown fully booked. Still a nice hotel, but unfortunate with the downgrades.
This echoes my experience at Andaz Maui where I started with a full ocean view suite and since then have received worse and worse rooms despite staying on paid rates. Still a nice hotel, but disappointing when each stay gets worse and worse.
This echoes my experience at Andaz Maui where I started with a full ocean view suite and since then have received worse and worse rooms despite staying on paid rates. Still a nice hotel, but disappointing when each stay gets worse and worse.
Apr 19, 2018, 10:51 am
#1329
Join Date: Apr 2018
Posts: 43
I got ahold of their Guest Relations Manager. Her exact email says:
"We are thrilled to know about your arrival and the special occasion you will be celebrating when visiting with us. Thank you for your email and happy to ensure that we will welcome you in an upgraded room."
"Please do let me know if I can be of any further assistance."
Will report back once we go next month lol
"We are thrilled to know about your arrival and the special occasion you will be celebrating when visiting with us. Thank you for your email and happy to ensure that we will welcome you in an upgraded room."
"Please do let me know if I can be of any further assistance."
Will report back once we go next month lol
Apr 21, 2018, 10:19 pm
#1331
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,853
My worst Hyatt experience in this regard has been the three times I stayed at the GH Washington DC. I've only been treated poorly here three times but that's because after three times, I stopped staying here.
May 13, 2018, 11:28 pm
#1333
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Jokes aside, this guy is (or very recently was) in bankruptcy and apparently owes back taxes. Must be nice to still be finagling $600/night (minimum) hotel stays.