Sep 2, 2014, 11:56 pm
Last edit by: RedSun
- Globalist breakfast: one entree, one hot drink, one cold drink (data points since Dec 2018)
- Available as room service subject to $10 delivery fee
- Complimentary shoeshine and iron-pressed service for 2 items during your stay, it is available through the ipad.
- Mercedes benz suv and s class (with wifi) available complimentary for drop off only within 10 blocks north or south from PHNY.
- Bicycle is available during warmer month.
Hotel lobby on ground floor. Stairs or elevator to 3rd level to reception area for check-in. Separate elevators to guest room from 4th to 23th floors. No 13th and 24th floors. Spa, gym and pool are on top 25th floor.
Park Hyatt New York REVIEW - MASTER THREAD
Nov 11, 2014, 10:13 pm
#226
Join Date: Apr 2013
Programs: AA PLT, DL GM, Hyatt Diamond, SPG Gold
Posts: 241
Because they aggressively over-categorize rooms, PH NY only has two non-suite categories: Park and Park Deluxe.
Nov 12, 2014, 10:53 am
#227
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
That's a lot of negatives. 
Positives
Grew to enjoy room
Door person and concierge staff
Internet speed
Negatives
Number of channels including CNN HLN, ESPN Classic were inop
No newspaper delivery even after being asked at check-in. Had to call down at which time papers delivered promptly.
TV does not swivel to view from working desk
Doors slam hard aka HR Waikiki
Breakfasts not taken off room bill until pointed out at check out
57th street noise
Other persons hair on bedroom nightstand light base and left bathroom counter sink top
Rain shower drips
Clock on bathroom counter not set correctly
Dried foreign matter at bottom of glass left bedside at turn down
Pricked finger on hanger with nail/staple sticking out
Grew to enjoy room
Door person and concierge staff
Internet speed
Negatives
Number of channels including CNN HLN, ESPN Classic were inop
No newspaper delivery even after being asked at check-in. Had to call down at which time papers delivered promptly.
TV does not swivel to view from working desk
Doors slam hard aka HR Waikiki
Breakfasts not taken off room bill until pointed out at check out
57th street noise
Other persons hair on bedroom nightstand light base and left bathroom counter sink top
Rain shower drips
Clock on bathroom counter not set correctly
Dried foreign matter at bottom of glass left bedside at turn down
Pricked finger on hanger with nail/staple sticking out
Nov 16, 2014, 5:05 pm
#228
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 685
My wife and I had an opportunity to visit the Park Hyatt New York about a week ago to celebrate our 1st anniversary and had a great time. Here's a brief review from our stay. The full post with proper formatting and image gallery can be found here: Weekend Blitz - Park Hyatt New York Hotel Review
Also, not sure if many people are still being offered $41 per guest as the Hyatt Diamond breakfast amenity but we were told it was $60 per person at check-in. We ended up spending closer to $130 total and did not receive a charge on our room.
---------------------------------------------
As I’ve written about before, the Park Hyatt brand is my very favorite hotel group. In addition to celebrating several milestones at Park Hyatts, there’s nothing that makes you feel like a princess if not a stay at the Park Hyatt. Our recent stay at the brand new Park Hyatt New York was nothing short of luxurious and was the perfect home away from home while we celebrated our first anniversary. Just a block from Central Park and overlooking Carnegie Hall, the location – in the center of Midtown – is top notch.
This brand new building houses the Park Hyatt in the first 25 floors
BOOKING
Although Jeffrey always handles hotel bookings, I had absolutely no hope of staying at the new Park Hyatt New York — Jeffrey had told me that he had checked and you couldn’t book it with points just yet. He had called Hyatt Gold Passport and asked about booking with a Points + Cash rate and then applying a Diamond Suite upgrade to the reservation. The phone rep said that since the Hyatt New York is a “special property, they do not participate in the suite upgrade program.” She only offered him a suite upgrade rate of 30,000 Hyatt Gold Passport points + $400 per night — no thanks. But, when he went online a few days later (and right before our trip), they were offering base rooms (Park Deluxe King) for 30,000 points so he booked it!
CHECK-IN
The property is smack-dab in the middle of Midtown and very convenient to subway lines. We were dropped off at the corner of 57th and 7th and had just a 1/2 block stroll over to the hotel.
Right before we got to the hotel, Jeffrey logged into his Hyatt app to confirm the reservation and noted that instead of being listed as 30,000 Hyatt points, the rate was listed at $623.14–this might shed some light on how Hyatt corporate and individual properties transfer points and money. Presumably, the Park Hyatt New York received $623 from Hyatt Gold Passport for our stay?
I’m skipping ahead a bit but this might explain why Jeffrey earned 3,510 points on an award stay (full award stay, not points + cash):
Multiple bellmen were waiting on the sidewalk of the 90-story One57 tower to greet us, although none insisted upon carrying our baggage. Although we considered this to be a perk because we feel much more comfortable managing our own luggage, some Park Hyatt guests may think otherwise. The 90-story tower is humungous, but only the first 25 floors are part of the Park Hyatt. After walking through two sets of double doors (that swing with a touch of one of the bellman’s remote controls), we walked in to find a mini reservation/check-in desk. When we arrived, though, they were having trouble with their iPads and escorted us onto an elevator to the main lobby and main reception area for our check-in. This was fine with as the downstairs lobby was rather informal and to be rushed into checking in at a property like the Park Hyatt New York would have been questionable to me. I picture the business traveler or leisure traveling spending $6,000+ over a five-night stay in the city and being rushed through a check-in and given a key as quickly as possible– I don’t care who you are and whether you’re spending personal money, OPM (other people’s money) or using your Hyatt points, if the property fetches in the $900+/night range, you’re at least implicitly asking for some personal treatment, and that entails a proper, formal check-in upstairs.
Once upstairs, we were given the check-in spiel and told that we’d been upgraded from the base room to a Park Studio Suite — I’ll take it! We were offered the option of a 4pm checkout and graciously accepted as we had a late flight out. As a Hyatt Gold Passport Diamond member, we were told that we had a $60 per person voucher on our account for breakfast each day. They said this could be taken in the main restaurant, the bar area or by using room service/in-room dining.
Sitting area near the main reception area
Reception Area
More of The Living Room lounge
ROOM
The receptionist escorted us up to our 9th floor suite, number 907, which overlooked 57th Street with views of Carnegie Hall and views as far down as 6th Avenue. She explained the many great amenities of the room and also mentioned that we could have up to 2 items pressed as part of their complimentary service.
The room begins with a hallway with a huge trunk at the end. Once at the end of the hallway, a turn leads you to the bathroom on the right and the bedroom then sitting area on the left.
Park Studio Suite
Park Studio Suite sitting area
Park Studio Suite
Park Studio Suite bedroom
All of the room was very high tech and highly automated. An iPad Mini was available in the room which housed information about the hotel and also allowed for room service ordering. I used the app to request a bucket of ice and had a knock at the room in about 5 minutes.
Also, the number one perk in my book of any hotel these days is a Nespresso machine:
BATHROOM
The bathroom is large and roomy with a door separating the toilet and another door to the shower. A large bathtub is in the main part of the bathroom next to the sink (with no door separating the tub from the bedroom). The toiletries all fit the natural theme of the room — very natural, olive oil/aloe vera based products.
My favorite part of the bathroom is the nightlight– when you wake up in the middle of the night, there’s a small motion sensor that turns on a very faint light, just enough to see but not enough to even begin to wake you up. It sounds a little unnecessary, but I can’t count the number of times I’ve stumbled around a completely dark hotel bathroom looking for a light switch.
Jeffrey’s favorite part? The TV in the mirror.
Another cool perk in the Park Hyatt’s bathroom is in the shower. There’s a mirror built into the wall (presumably for shaving your face) and, when the shower is first turned on, it immediately fogs up. But, soon, the defogger activates and the mirror is defogged… what?! The Park Hyatt is on top of the little details.
One last note about the bathroom: the white tile and bright lighting made the room feel open and spacious. And, unlike other hotel’s bathrooms (like the Andaz Wall Street), I wouldn’t have a problem sharing this room with someone other than my husband. The new trend of showers with no doors in a wide open space is fine except if you’re traveling with your kids or friends– or really anyone where a little bit of privacy goes a long way.
Park Studio Suite bathroom
Park Studio Suite bathroom
SERVICE
The service at the hotel, unsurprisingly, has been fantastic. Like all other Park Hyatts, the extra mile goes a long way in impressive guests and making a lasting impression. After checking in, we left the hotel for a few hours to explore and returned to a bottle of champagne on ice waiting for us. An accompanying note congratulated us on our anniversary and hoped we were having a good time celebrating our special day. Again, the extra mile was notable and much appreciated. Little touches like this make you remember the Park Hyatt’s extra touch when planning a future celebration.
Celebration Champagne (or… prosecco)!
THE GYM AND POOL
The pool, on the 25th floor, is a whopping 65 feet long, one of the longest pools in Manhattan hotels. With a wall of windows, the view of Carnegie Hall from the pool is breathtaking.
The gym is larger than I expected, with plenty of options. Although my preferred exercise that weekend was walking around to explore, the spacious gym was a dream.
RESTAURANT
As a Hyatt Diamond member we had breakfast included with the room and could spend up to $60 each. While room service is nice, and available as the Hyatt Diamond breakfast amenity, we didn’t want to miss out on a meal in the main restaurant so we headed down to the Back Room, the Park Hyatt New York’s in house restaurant. The chef, Sebastien Archambault, hails from the Park Hyatt Washington’s famous Blue Duck Tavern–review attached–(a favorite of President Obama). If you think it’s hard to spend $120 for two at a hotel breakfast, think again. I tried the WAGYU SIRLOIN ($48) with crispy poached egg and onion and Jeffrey tried the 57TH STREET FISH PLATTER ($23), complete with smoked salmon and pickled herring. Those entrees paired with a $13 juice each quickly brought us up to our $120 target. The steak was cooked to a perfect medium and was so delicious that it melted in my mouth. Although it was a nice portion, I had no problem finishing the plate – it was the perfect amount of food. Jeffrey’s fish plate was tasty, too, and a nice substitute for the traditional egg breakfast. The smoked salmon was full of flavor and paired perfectly with the fish-roe-topped-cream cheese.
While we were in a slight hurry to get on with our day, our breakfast took about one hour from start to finish. It seemed that most people wanted to sit and enjoy their time in the restaurant rather than rush. Even after we were finished, the waiter mentioned something about relaxing and Jeffrey just asked for the check instead. The extra time wasn’t annoying — rather, we appreciated the unhurried attittude of the waitstaff and would much prefer a slightly longer breakfast than a rushed one. This unhurried breakfast was an interesting carry-through on the belief that Park Hyatt is a destination in and of itself, so no need to hurry out the door for bigger and better experiences.
The Back Room restaurant
Wagyu Steak
57th Street Fish Platter
BOTTOM LINE: The Park Hyatt’s luxury, prominent location and cozy suites made our celebratory weekend a trip to remember. I liked our stay so much that I’m trying my best to talk Jeffrey into buying one of the condos in the One57 tower above the Park Hyatt. The only problem so far is the $90 million price tag.
-------------------------
Full post with proper formatting and image gallery can be found here: Weekend Blitz - Park Hyatt New York Hotel Review
Also, not sure if many people are still being offered $41 per guest as the Hyatt Diamond breakfast amenity but we were told it was $60 per person at check-in. We ended up spending closer to $130 total and did not receive a charge on our room.
---------------------------------------------
As I’ve written about before, the Park Hyatt brand is my very favorite hotel group. In addition to celebrating several milestones at Park Hyatts, there’s nothing that makes you feel like a princess if not a stay at the Park Hyatt. Our recent stay at the brand new Park Hyatt New York was nothing short of luxurious and was the perfect home away from home while we celebrated our first anniversary. Just a block from Central Park and overlooking Carnegie Hall, the location – in the center of Midtown – is top notch.
This brand new building houses the Park Hyatt in the first 25 floors
BOOKING
Although Jeffrey always handles hotel bookings, I had absolutely no hope of staying at the new Park Hyatt New York — Jeffrey had told me that he had checked and you couldn’t book it with points just yet. He had called Hyatt Gold Passport and asked about booking with a Points + Cash rate and then applying a Diamond Suite upgrade to the reservation. The phone rep said that since the Hyatt New York is a “special property, they do not participate in the suite upgrade program.” She only offered him a suite upgrade rate of 30,000 Hyatt Gold Passport points + $400 per night — no thanks. But, when he went online a few days later (and right before our trip), they were offering base rooms (Park Deluxe King) for 30,000 points so he booked it!
CHECK-IN
The property is smack-dab in the middle of Midtown and very convenient to subway lines. We were dropped off at the corner of 57th and 7th and had just a 1/2 block stroll over to the hotel.
Right before we got to the hotel, Jeffrey logged into his Hyatt app to confirm the reservation and noted that instead of being listed as 30,000 Hyatt points, the rate was listed at $623.14–this might shed some light on how Hyatt corporate and individual properties transfer points and money. Presumably, the Park Hyatt New York received $623 from Hyatt Gold Passport for our stay?
I’m skipping ahead a bit but this might explain why Jeffrey earned 3,510 points on an award stay (full award stay, not points + cash):
Multiple bellmen were waiting on the sidewalk of the 90-story One57 tower to greet us, although none insisted upon carrying our baggage. Although we considered this to be a perk because we feel much more comfortable managing our own luggage, some Park Hyatt guests may think otherwise. The 90-story tower is humungous, but only the first 25 floors are part of the Park Hyatt. After walking through two sets of double doors (that swing with a touch of one of the bellman’s remote controls), we walked in to find a mini reservation/check-in desk. When we arrived, though, they were having trouble with their iPads and escorted us onto an elevator to the main lobby and main reception area for our check-in. This was fine with as the downstairs lobby was rather informal and to be rushed into checking in at a property like the Park Hyatt New York would have been questionable to me. I picture the business traveler or leisure traveling spending $6,000+ over a five-night stay in the city and being rushed through a check-in and given a key as quickly as possible– I don’t care who you are and whether you’re spending personal money, OPM (other people’s money) or using your Hyatt points, if the property fetches in the $900+/night range, you’re at least implicitly asking for some personal treatment, and that entails a proper, formal check-in upstairs.
Once upstairs, we were given the check-in spiel and told that we’d been upgraded from the base room to a Park Studio Suite — I’ll take it! We were offered the option of a 4pm checkout and graciously accepted as we had a late flight out. As a Hyatt Gold Passport Diamond member, we were told that we had a $60 per person voucher on our account for breakfast each day. They said this could be taken in the main restaurant, the bar area or by using room service/in-room dining.
Sitting area near the main reception area
Reception Area
More of The Living Room lounge
ROOM
The receptionist escorted us up to our 9th floor suite, number 907, which overlooked 57th Street with views of Carnegie Hall and views as far down as 6th Avenue. She explained the many great amenities of the room and also mentioned that we could have up to 2 items pressed as part of their complimentary service.
The room begins with a hallway with a huge trunk at the end. Once at the end of the hallway, a turn leads you to the bathroom on the right and the bedroom then sitting area on the left.
Park Studio Suite
Park Studio Suite sitting area
Park Studio Suite
Park Studio Suite bedroom
All of the room was very high tech and highly automated. An iPad Mini was available in the room which housed information about the hotel and also allowed for room service ordering. I used the app to request a bucket of ice and had a knock at the room in about 5 minutes.
Also, the number one perk in my book of any hotel these days is a Nespresso machine:
BATHROOM
The bathroom is large and roomy with a door separating the toilet and another door to the shower. A large bathtub is in the main part of the bathroom next to the sink (with no door separating the tub from the bedroom). The toiletries all fit the natural theme of the room — very natural, olive oil/aloe vera based products.
My favorite part of the bathroom is the nightlight– when you wake up in the middle of the night, there’s a small motion sensor that turns on a very faint light, just enough to see but not enough to even begin to wake you up. It sounds a little unnecessary, but I can’t count the number of times I’ve stumbled around a completely dark hotel bathroom looking for a light switch.
Jeffrey’s favorite part? The TV in the mirror.
Another cool perk in the Park Hyatt’s bathroom is in the shower. There’s a mirror built into the wall (presumably for shaving your face) and, when the shower is first turned on, it immediately fogs up. But, soon, the defogger activates and the mirror is defogged… what?! The Park Hyatt is on top of the little details.
One last note about the bathroom: the white tile and bright lighting made the room feel open and spacious. And, unlike other hotel’s bathrooms (like the Andaz Wall Street), I wouldn’t have a problem sharing this room with someone other than my husband. The new trend of showers with no doors in a wide open space is fine except if you’re traveling with your kids or friends– or really anyone where a little bit of privacy goes a long way.
Park Studio Suite bathroom
Park Studio Suite bathroom
SERVICE
The service at the hotel, unsurprisingly, has been fantastic. Like all other Park Hyatts, the extra mile goes a long way in impressive guests and making a lasting impression. After checking in, we left the hotel for a few hours to explore and returned to a bottle of champagne on ice waiting for us. An accompanying note congratulated us on our anniversary and hoped we were having a good time celebrating our special day. Again, the extra mile was notable and much appreciated. Little touches like this make you remember the Park Hyatt’s extra touch when planning a future celebration.
Celebration Champagne (or… prosecco)!
THE GYM AND POOL
The pool, on the 25th floor, is a whopping 65 feet long, one of the longest pools in Manhattan hotels. With a wall of windows, the view of Carnegie Hall from the pool is breathtaking.
The gym is larger than I expected, with plenty of options. Although my preferred exercise that weekend was walking around to explore, the spacious gym was a dream.
RESTAURANT
As a Hyatt Diamond member we had breakfast included with the room and could spend up to $60 each. While room service is nice, and available as the Hyatt Diamond breakfast amenity, we didn’t want to miss out on a meal in the main restaurant so we headed down to the Back Room, the Park Hyatt New York’s in house restaurant. The chef, Sebastien Archambault, hails from the Park Hyatt Washington’s famous Blue Duck Tavern–review attached–(a favorite of President Obama). If you think it’s hard to spend $120 for two at a hotel breakfast, think again. I tried the WAGYU SIRLOIN ($48) with crispy poached egg and onion and Jeffrey tried the 57TH STREET FISH PLATTER ($23), complete with smoked salmon and pickled herring. Those entrees paired with a $13 juice each quickly brought us up to our $120 target. The steak was cooked to a perfect medium and was so delicious that it melted in my mouth. Although it was a nice portion, I had no problem finishing the plate – it was the perfect amount of food. Jeffrey’s fish plate was tasty, too, and a nice substitute for the traditional egg breakfast. The smoked salmon was full of flavor and paired perfectly with the fish-roe-topped-cream cheese.
While we were in a slight hurry to get on with our day, our breakfast took about one hour from start to finish. It seemed that most people wanted to sit and enjoy their time in the restaurant rather than rush. Even after we were finished, the waiter mentioned something about relaxing and Jeffrey just asked for the check instead. The extra time wasn’t annoying — rather, we appreciated the unhurried attittude of the waitstaff and would much prefer a slightly longer breakfast than a rushed one. This unhurried breakfast was an interesting carry-through on the belief that Park Hyatt is a destination in and of itself, so no need to hurry out the door for bigger and better experiences.
The Back Room restaurant
Wagyu Steak
57th Street Fish Platter
BOTTOM LINE: The Park Hyatt’s luxury, prominent location and cozy suites made our celebratory weekend a trip to remember. I liked our stay so much that I’m trying my best to talk Jeffrey into buying one of the condos in the One57 tower above the Park Hyatt. The only problem so far is the $90 million price tag.
-------------------------
Full post with proper formatting and image gallery can be found here: Weekend Blitz - Park Hyatt New York Hotel Review
Nov 17, 2014, 11:22 am
#231
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
Finally a wonderful review, give the hotel sometime I'm sure it's going to be an outstanding property. ^^^
My wife and I had an opportunity to visit the Park Hyatt New York about a week ago to celebrate our 1st anniversary and had a great time. Here's a brief review from our stay. The full post with proper formatting and image gallery can be found here: Weekend Blitz - Park Hyatt New York Hotel Review
Nov 20, 2014, 2:53 pm
#232
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 685
Nov 20, 2014, 3:20 pm
#233
Join Date: Nov 2014
Programs: Hyatt Diamond, IHG Plat, AA Gold
Posts: 5
Great Review
Great review JM Griffin! Staying here next week, for one night prior to moving to Andaz. Looking forward and will report back. Im going with my little boys, and Ill be interested to see what children's amentities are available.
Nov 20, 2014, 4:33 pm
#234
Join Date: Jan 2003
Location: SFO/OAK
Programs: AA/EXP 3MM; UA/1K; HY/DIA; SPG/PLT; Fairmont/Life PLT
Posts: 2,232
Great review! Sounds like your experience mirrors that of mine, but even better. Great to see the hotel had implemented some improvements since my stay.
BOTTOM LINE: The Park Hyatt’s luxury, prominent location and cozy suites made our celebratory weekend a trip to remember. I liked our stay so much that I’m trying my best to talk Jeffrey into buying one of the condos in the One57 tower above the Park Hyatt. The only problem so far is the $90 million price tag.
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Nov 21, 2014, 9:10 am
#235
Join Date: May 2012
Location: New York
Posts: 283
The Park Hyatt’s luxury, prominent location and cozy suites made our celebratory weekend a trip to remember. I liked our stay so much that I’m trying my best to talk Jeffrey into buying one of the condos in the One57 tower above the Park Hyatt. The only problem so far is the $90 million price tag.
Nov 23, 2014, 2:23 pm
#236
Join Date: Jun 2008
Location: US
Programs: AA EXP 1MM, Starwood Gold, Hyatt Diamond
Posts: 1,020
Very nice first stay at the Park Hyatt.
As we got out of the car to the hotel, the doorman asks me for my last name. Then immediately we're escorted up the hotel and to our room. However, some glitches occurred. First, our host's device would not work in the elevator so she could not find our room. Second, once we got up to the room and I started unpacking, I realized the name on the tv did not match mine. Apparently, the misheard my last name slightly and placed me in someone else's rooms.
However, to make up for it, the hotel gave me the Park Terrace Suite. Which was one of the largest rooms in the hotel. I had an incredible sound system. 1.5 baths. 180 degree corner room with a large terrace for entertaining outside.
Everything else at the hotel was fine. Had guests over and drank quite a bit of the minibar which was rather reasonable. However, service at breakfast was so incredibly slow that they ultimately comped our meal, which was kind of meaningless since it would've been comped as Diamond anyways.
As we got out of the car to the hotel, the doorman asks me for my last name. Then immediately we're escorted up the hotel and to our room. However, some glitches occurred. First, our host's device would not work in the elevator so she could not find our room. Second, once we got up to the room and I started unpacking, I realized the name on the tv did not match mine. Apparently, the misheard my last name slightly and placed me in someone else's rooms.
However, to make up for it, the hotel gave me the Park Terrace Suite. Which was one of the largest rooms in the hotel. I had an incredible sound system. 1.5 baths. 180 degree corner room with a large terrace for entertaining outside.
Everything else at the hotel was fine. Had guests over and drank quite a bit of the minibar which was rather reasonable. However, service at breakfast was so incredibly slow that they ultimately comped our meal, which was kind of meaningless since it would've been comped as Diamond anyways.
Nov 25, 2014, 4:34 pm
#237
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
Nice photos, but I could not help to notice the Floor lamps and desk lamp look rather cheap, I've seen those in a few Hyatt Regency's /Hyatt's I've stayed at.
Very nice first stay at the Park Hyatt.
As we got out of the car to the hotel, the doorman asks me for my last name. Then immediately we're escorted up the hotel and to our room. However, some glitches occurred. First, our host's device would not work in the elevator so she could not find our room. Second, once we got up to the room and I started unpacking, I realized the name on the tv did not match mine. Apparently, the misheard my last name slightly and placed me in someone else's rooms.
However, to make up for it, the hotel gave me the Park Terrace Suite. Which was one of the largest rooms in the hotel. I had an incredible sound system. 1.5 baths. 180 degree corner room with a large terrace for entertaining outside.
Everything else at the hotel was fine. Had guests over and drank quite a bit of the minibar which was rather reasonable. However, service at breakfast was so incredibly slow that they ultimately comped our meal, which was kind of meaningless since it would've been comped as Diamond anyways.
As we got out of the car to the hotel, the doorman asks me for my last name. Then immediately we're escorted up the hotel and to our room. However, some glitches occurred. First, our host's device would not work in the elevator so she could not find our room. Second, once we got up to the room and I started unpacking, I realized the name on the tv did not match mine. Apparently, the misheard my last name slightly and placed me in someone else's rooms.
However, to make up for it, the hotel gave me the Park Terrace Suite. Which was one of the largest rooms in the hotel. I had an incredible sound system. 1.5 baths. 180 degree corner room with a large terrace for entertaining outside.
Everything else at the hotel was fine. Had guests over and drank quite a bit of the minibar which was rather reasonable. However, service at breakfast was so incredibly slow that they ultimately comped our meal, which was kind of meaningless since it would've been comped as Diamond anyways.
Last edited by peteropny; Nov 26, 2014 at 6:53 am Reason: Removed quoted pic
Nov 26, 2014, 1:41 am
#238
Join Date: Jan 2014
Location: CA
Programs: AA Plat Pro, FPC Premier, UA Silver, Hyatt Explorist, SPG Gold
Posts: 187
A questions for those having recent stays; how is the construction noise? The website still has the Nov. 22 date as the expected end to the construction above the hotel.
As I have an upcoming stay, any feedback would be appreciated! Thanks!
As I have an upcoming stay, any feedback would be appreciated! Thanks!
Nov 27, 2014, 8:35 am
#240
Join Date: Nov 2014
Programs: Hyatt Diamond, IHG Plat, AA Gold
Posts: 5
Great Hotel for Macys Thanksgiving Parade:
We are currently on a one night stay for the property. A couple of initial comments/thoughts:
-We were advised at checkin that the breakfast benefit is the equivalent of the 57th Street Breakfast ($38) pp. We purposefully ordered more, just to see what will happen at checkout.
-We received a Deluxe Double. We had booked a Park King (on points), and requested a Deluxe Double as requested as we are traveling with our two young sons (4&1). They also provided us with a room that has a corner that faces along the parade route. This was especially helpful considering how cold it is out right now (and some snow...).
-They are very family friendly. They have Little Twig baby products and also provided a wash mitt. They gifted the boys two Aden and Anais puppies (one each), a copy of Little Miss Sunshine and Hippopposites. They also gifted the baby an new Aden and Anais Bib.
-Everyone is extremely helpful. Everyone we have encountered is extremely cordial and friendly.
-The hotel is beautifully designed, and things appear to be in nice working order.
-This the first Hyatt that I have encountered that has an excellent hair dryer (Elchim - Italy).
Will provide a more thorough review, once we finish our stay.
We are currently on a one night stay for the property. A couple of initial comments/thoughts:
-We were advised at checkin that the breakfast benefit is the equivalent of the 57th Street Breakfast ($38) pp. We purposefully ordered more, just to see what will happen at checkout.
-We received a Deluxe Double. We had booked a Park King (on points), and requested a Deluxe Double as requested as we are traveling with our two young sons (4&1). They also provided us with a room that has a corner that faces along the parade route. This was especially helpful considering how cold it is out right now (and some snow...).
-They are very family friendly. They have Little Twig baby products and also provided a wash mitt. They gifted the boys two Aden and Anais puppies (one each), a copy of Little Miss Sunshine and Hippopposites. They also gifted the baby an new Aden and Anais Bib.
-Everyone is extremely helpful. Everyone we have encountered is extremely cordial and friendly.
-The hotel is beautifully designed, and things appear to be in nice working order.
-This the first Hyatt that I have encountered that has an excellent hair dryer (Elchim - Italy).
Will provide a more thorough review, once we finish our stay.