Sep 2, 2014, 11:56 pm
Last edit by: RedSun
- Globalist breakfast: one entree, one hot drink, one cold drink (data points since Dec 2018)
- Available as room service subject to $10 delivery fee
- Complimentary shoeshine and iron-pressed service for 2 items during your stay, it is available through the ipad.
- Mercedes benz suv and s class (with wifi) available complimentary for drop off only within 10 blocks north or south from PHNY.
- Bicycle is available during warmer month.
Hotel lobby on ground floor. Stairs or elevator to 3rd level to reception area for check-in. Separate elevators to guest room from 4th to 23th floors. No 13th and 24th floors. Spa, gym and pool are on top 25th floor.
Park Hyatt New York REVIEW - MASTER THREAD
Jul 25, 2022, 5:17 pm
#2686
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,077
Did you bother to read the post by @Travel4Love, immediately above yours? If you look at the menu they posted the "Complete Breakfast" is in the upper left and shows 4 options.
Not terrible not great.overall 56 dollars for smoked salmon on a bagel? And it’s only fairly good.My toast was burnt last time lol
I’m really happy staying where I want and j just paying for my breakfast if it isn’t reaonable or to my liking
I do like room service as an option @ PHNY so that’s pretty cool
Door Dash does a great job retail for 30 dollars delivered and Amazon too but that’s more work as it’s cold stuff
Many times the quality is better too.Sadelles is great for breakfast through Door Dash superior to Park Hyatt smoked salmon too
Jul 25, 2022, 7:03 pm
#2687
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,416
Yeah, I'm not a fan of this property, but they are following the published benefit to the letter. It's a full breakfast, and it's more generous than what many properties are now providing on an FHR rate (MO being one recent example at a similar price point).
Jul 25, 2022, 7:06 pm
#2688
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,099
+1 to this - while I have significant issues with the upgrade line on that letter, the breakfast system of the Complete Breakfast choices on the Room Service menu has been that way since at least 2021. It is a full breakfast, so that's good. I guess quality is slightly subjective, but I've never had issues ordering one of those choices (have never tried the restaurant as on my last stay, the menu seemed quite limited - perhaps that has changed).
Jul 28, 2022, 8:49 am
#2689
Join Date: Oct 2012
Location: Tæt på Dyrehaven
Programs: SK Gold
Posts: 301
We chose the restaurant breakfast both mornings of our stay. The bill included a service charge of 18%. On top of that we felt "encouraged" to tip further with the exact amount for 15%, 18% and 20% already "helpfully" calculated. Isn't a tip what you pay for services and thus covered by the service charge? It felt disingenuous to me.
Jul 28, 2022, 10:04 am
#2690
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,416
We chose the restaurant breakfast both mornings of our stay. The bill included a service charge of 18%. On top of that we felt "encouraged" to tip further with the exact amount for 15%, 18% and 20% already "helpfully" calculated. Isn't a tip what you pay for services and thus covered by the service charge? It felt disingenuous to me.
Hotels around the world include a space for an added gratuity on the charge slip (including in countries where only Americans who don't know any better leave a tip). It's annoying but hardly unique to this property.
Jul 28, 2022, 10:21 am
#2691
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
A service charge = is the tip.
Don't be influenced by the asinine American tipping culture. You shouldn't be tipping, especially when this hotel has the audacity to "encourage" you to do it further. They can't even get their WOH benefits right.
Don't be influenced by the asinine American tipping culture. You shouldn't be tipping, especially when this hotel has the audacity to "encourage" you to do it further. They can't even get their WOH benefits right.
The bill included a service charge of 18%. On top of that we felt "encouraged" to tip further with the exact amount for 15%, 18% and 20% already "helpfully" calculated. Isn't a tip what you pay for services and thus covered by the service charge? It felt disingenuous to me.
Jul 28, 2022, 10:41 am
#2692
Join Date: Aug 2002
Location: Philadelphia
Programs: Marriott Platinum, Hilton Gold, Hyatt Glob
Posts: 1,780
Agreed it doesn't say partial technically in writing its says one entree and hot and cold beverage that isn't a full breakfast IMO
so I called it partial my words not theirs
That said even in Marriott's program where its says Continental only some hotels provide full hot breakfast entree, various sides & beverages.
Just as it was at a recent Hyatt Regency stay
Personally I expect slightly better in a 5 star where redemption's and revenue nights are @ a premium
Better question how do you define a complete breakfast option by comparison.Can you educate me?
so I called it partial my words not theirs
That said even in Marriott's program where its says Continental only some hotels provide full hot breakfast entree, various sides & beverages.
Just as it was at a recent Hyatt Regency stay
Personally I expect slightly better in a 5 star where redemption's and revenue nights are @ a premium
Better question how do you define a complete breakfast option by comparison.Can you educate me?
The Living Room doesn't have a Complete Breakfast section. So you order individual items. Pretty clear to me what the intent of the wording means once you look at the menu.
The Living Room Breakfast Menu | June 2022 (hyatt.com)
Jul 28, 2022, 10:58 am
#2693
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,099
The included service charge should have been wiped at check-out - was it not?
Hotels around the world include a space for an added gratuity on the charge slip (including in countries where only Americans who don't know any better leave a tip). It's annoying but hardly unique to this property.
Hotels around the world include a space for an added gratuity on the charge slip (including in countries where only Americans who don't know any better leave a tip). It's annoying but hardly unique to this property.
Jul 28, 2022, 11:02 am
#2694
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 2,917
Something tells me this was less of an encouragement as the OP stated and more of a "we aren't going to reprogram our POS system for receipt printing because we are too lazy." Of course, they are also probably hoping people don't notice, as well, but this is an everywhere issue in the US, not just PHNY.
Jul 28, 2022, 11:46 am
#2695
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
I'm assuming you're a globalist, and all other globalists should use the 2 receipt examples below on how to handle the Globalist "Tip/Breakfast" fiasco.
It really isn't that awkward, confrontational nor difficult as some others make it seem in this forum...
It really isn't that awkward, confrontational nor difficult as some others make it seem in this forum...
We chose the restaurant breakfast both mornings of our stay. The bill included a service charge of 18%. On top of that we felt "encouraged" to tip further with the exact amount for 15%, 18% and 20% already "helpfully" calculated. Isn't a tip what you pay for services and thus covered by the service charge? It felt disingenuous to me.
Jul 28, 2022, 12:04 pm
#2696
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,302
Not exactly the same, but in NYC taxis, the suggested tip starts at 20% (and shows 25% and 30%) For longer rides, this is a significant overtip compared to norms.
Some may feel pressure, I don’t. I tip 10% -15% (unless it’s a short ride, then usually do round dollars).
Some may feel pressure, I don’t. I tip 10% -15% (unless it’s a short ride, then usually do round dollars).
Jul 28, 2022, 12:12 pm
#2697
Join Date: Aug 2002
Location: Philadelphia
Programs: Marriott Platinum, Hilton Gold, Hyatt Glob
Posts: 1,780
I stayed at the Ventana recently and made a mistake of not putting the total there. I think the waiter must added in an extra $10 for tips.
Jul 28, 2022, 12:12 pm
#2698
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,302
I’ll be working from the room, so very much appreciate the room service option.
but that lobster and egg fish may lure me downstairs. Anyone have it, is it worth the time/effort (for folks who love lobster)?
but that lobster and egg fish may lure me downstairs. Anyone have it, is it worth the time/effort (for folks who love lobster)?
Jul 28, 2022, 12:17 pm
#2699
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,302
I agree on filling out the total.
Jul 28, 2022, 12:20 pm
#2700
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
Not worth the time to go down, also you can have all the food delivered to your room/pick up even if its not on the room service menu.
That's pretty much theft and illegal for service staff to do, especially at the Ventana out of all places...? You have an easy small claims case settlement win.
That's pretty much theft and illegal for service staff to do, especially at the Ventana out of all places...? You have an easy small claims case settlement win.
