Sep 2, 2014, 11:56 pm
Last edit by: RedSun
- Globalist breakfast: one entree, one hot drink, one cold drink (data points since Dec 2018)
- Available as room service subject to $10 delivery fee
- Complimentary shoeshine and iron-pressed service for 2 items during your stay, it is available through the ipad.
- Mercedes benz suv and s class (with wifi) available complimentary for drop off only within 10 blocks north or south from PHNY.
- Bicycle is available during warmer month.
Hotel lobby on ground floor. Stairs or elevator to 3rd level to reception area for check-in. Separate elevators to guest room from 4th to 23th floors. No 13th and 24th floors. Spa, gym and pool are on top 25th floor.
Park Hyatt New York REVIEW - MASTER THREAD
Oct 24, 2021, 12:03 am
#2326
Join Date: Aug 2020
Location: Beijing
Posts: 295
"And what kind of room could you provide for...Mr. Jackson?"
Oct 24, 2021, 12:04 am
#2327
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Prebooking the night prior is more common amongst luxury travellers than you think. In fact, at the Park Hyatt Sydney it is a common request despite the cost in excess of $1000 a night.
Oct 24, 2021, 4:24 am
#2328
Join Date: May 2016
Posts: 58
Thanks for everyone that chimed in to answer my question. We always take red eye flight when flying from Seattle to NYC and we were able to get our room when arrive early in the morning/before 12pm in the past (we got our room before 11am at Andaz 5th and 8-9am at Hyatt Regency New Jersey, was able to get a bonus breakfast at the restaurant as well). It is our first time staying at Park Hyatt NY, so not sure if Park Hyatt NY would do the same since it is more "posh." Hyatt Twitter representative did say the night before our arrival day looks pretty open at this moment, so crossing our fingers that we can get our room before noon.
Oct 24, 2021, 8:51 am
#2329
Join Date: May 2013
Posts: 637
Worth mentioning here as it happened two mornings in a row for us that the service at breakfast was quite bad. Not “bad for a park Hyatt” but would be noticeably bad at a diner.
There must be some issue with staffing or something at the tables were about 30% occupied and staff were struggling mightily.
There is one gentleman who is very good - a fellow with glasses and a shaved head. He successfully “rescued” us last time and we left with a good impression, though unfortunately this time was worse and we were not in his section.
- both mornings, it took over 10 minutes from the time we were seated until we were approached by any staff for water/coffee.
- the waiter we had today, a burly fellow, maybe Eastern European, said a total of about 4 words to us. “Drinks?” To start. Then “food.” Each time we needed something we had to physically waive him down as he never checked on us.
Anyways, given it was two in a row, I’d opt for room service next time.
There must be some issue with staffing or something at the tables were about 30% occupied and staff were struggling mightily.
There is one gentleman who is very good - a fellow with glasses and a shaved head. He successfully “rescued” us last time and we left with a good impression, though unfortunately this time was worse and we were not in his section.
- both mornings, it took over 10 minutes from the time we were seated until we were approached by any staff for water/coffee.
- the waiter we had today, a burly fellow, maybe Eastern European, said a total of about 4 words to us. “Drinks?” To start. Then “food.” Each time we needed something we had to physically waive him down as he never checked on us.
Anyways, given it was two in a row, I’d opt for room service next time.
Oct 24, 2021, 10:30 am
#2330
Join Date: Jul 2006
Posts: 1,345
Worth mentioning here as it happened two mornings in a row for us that the service at breakfast was quite bad. Not “bad for a park Hyatt” but would be noticeably bad at a diner.
There must be some issue with staffing or something at the tables were about 30% occupied and staff were struggling mightily.
There is one gentleman who is very good - a fellow with glasses and a shaved head. He successfully “rescued” us last time and we left with a good impression, though unfortunately this time was worse and we were not in his section.
- both mornings, it took over 10 minutes from the time we were seated until we were approached by any staff for water/coffee.
- the waiter we had today, a burly fellow, maybe Eastern European, said a total of about 4 words to us. “Drinks?” To start. Then “food.” Each time we needed something we had to physically waive him down as he never checked on us.
Anyways, given it was two in a row, I’d opt for room service next time.
There must be some issue with staffing or something at the tables were about 30% occupied and staff were struggling mightily.
There is one gentleman who is very good - a fellow with glasses and a shaved head. He successfully “rescued” us last time and we left with a good impression, though unfortunately this time was worse and we were not in his section.
- both mornings, it took over 10 minutes from the time we were seated until we were approached by any staff for water/coffee.
- the waiter we had today, a burly fellow, maybe Eastern European, said a total of about 4 words to us. “Drinks?” To start. Then “food.” Each time we needed something we had to physically waive him down as he never checked on us.
Anyways, given it was two in a row, I’d opt for room service next time.
Not for nothing but my recent stay at the PH Vienna I had to flag down staff if I wanted something. I think the attitude is more like take your time and we're not going to rush you. But I could be mistaken.
Oct 25, 2021, 5:41 pm
#2331
Join Date: Apr 2015
Programs: Hyatt Globalist, Delta GM (Former PM)
Posts: 234
3 Night Stay at Park Hyatt NYC
We finally got to try a Park Hyatt in the USA, we've been booked at the Chicago Park Hyatt 2x and canceled both times thanks to Covid-19 punting events...
We mostly had a wonderful time. We were staying on a cat 1-7 cert and points and we were upgraded to a park view room and the room was ready around noon when we arrived.
I took pictures, they are in my albums - site doesn't seem to want me to post them inline. We went to breakfast around 8-9am - both times we were greeted quickly and had no issues getting breakfast. There is an automatic 18% added - which the font desk called gratuity - it was not taken off until I asked for it to be taken off. When asked they removed it with no problems.
We were in room 1902 and there was a view between two buildings of the park. The room was plenty big and we enjoyed the amenities. There is a 2 lane pool - we went swimming and it was fine. Not as nice as hotels in Japan, but better then some of the USA Hyatt pools.
We had dinner at Per Se and attended 2 Broadway shows - the location was great for both. It's also close to shopping on Madison Ave and a number of other restaurants.
I'd gladly stay here again and likely will next time we go to NYC, I doubt it'll take another 8 years.
We mostly had a wonderful time. We were staying on a cat 1-7 cert and points and we were upgraded to a park view room and the room was ready around noon when we arrived.
I took pictures, they are in my albums - site doesn't seem to want me to post them inline. We went to breakfast around 8-9am - both times we were greeted quickly and had no issues getting breakfast. There is an automatic 18% added - which the font desk called gratuity - it was not taken off until I asked for it to be taken off. When asked they removed it with no problems.
We were in room 1902 and there was a view between two buildings of the park. The room was plenty big and we enjoyed the amenities. There is a 2 lane pool - we went swimming and it was fine. Not as nice as hotels in Japan, but better then some of the USA Hyatt pools.
We had dinner at Per Se and attended 2 Broadway shows - the location was great for both. It's also close to shopping on Madison Ave and a number of other restaurants.
I'd gladly stay here again and likely will next time we go to NYC, I doubt it'll take another 8 years.
Oct 29, 2021, 3:27 pm
#2332
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,314
I also was there this weekend, and enjoyed it. Cash upgrade to suite on two cat 1-7 certs and one regular award night.
I loved the hard product as expected. Loved the pool. More conveniently located than I realized do to multiple subway lines within a block.
Service was as warned. best and funniest (with hindsight) example
Breakfast order includes one grapefruit juice and one pomegranate juice but get two pomegranate juices.
Call down and explain, promised a prompt delivery of grapefruit juice.
In a few minutes, receive orange juice not grapefruit juice.
Call down and explain, promised a prompt delivery of grapefruit juice.
In a few more minutes, receive a second orange juice not grapefruit juice.
Call again, third time works.
Upon checkout, I see a lunch charge of $26. I mention I didn't order lunch, what is the charge?
Front desk says "it says here you ordered a glass of orange juice".
The one disappointment was breakfast quality. Eggs were fine but smoked salmon slightly better than I would expect at the Sheraton, and nothing like what I would get prepandemic at the Andaz. A trip to Murray's on the UWS gave me my smoked salmon (and sturgeion) fix. Jams were ok, a company I like (Bonne Maman) but not luxe. Patries just ok and not the quality of the ones in the Living Room. Presentation and setup was deluxe, but food cost is being kept low for a luxury hotel.
I loved the hard product as expected. Loved the pool. More conveniently located than I realized do to multiple subway lines within a block.
Service was as warned. best and funniest (with hindsight) example
Breakfast order includes one grapefruit juice and one pomegranate juice but get two pomegranate juices.
Call down and explain, promised a prompt delivery of grapefruit juice.
In a few minutes, receive orange juice not grapefruit juice.
Call down and explain, promised a prompt delivery of grapefruit juice.
In a few more minutes, receive a second orange juice not grapefruit juice.
Call again, third time works.
Upon checkout, I see a lunch charge of $26. I mention I didn't order lunch, what is the charge?
Front desk says "it says here you ordered a glass of orange juice".
The one disappointment was breakfast quality. Eggs were fine but smoked salmon slightly better than I would expect at the Sheraton, and nothing like what I would get prepandemic at the Andaz. A trip to Murray's on the UWS gave me my smoked salmon (and sturgeion) fix. Jams were ok, a company I like (Bonne Maman) but not luxe. Patries just ok and not the quality of the ones in the Living Room. Presentation and setup was deluxe, but food cost is being kept low for a luxury hotel.
Nov 4, 2021, 9:19 am
#2333
Join Date: Jul 2011
Posts: 405
There are inconsistent reports here about which suites qualify as standard for TSU purposes. The web site lists only the "King Bed Suite" as standard. It lists the Studio Suites as neither standard or premium although they are smaller than the King Bed Suite. I asked the concierge and they said only the "Junior Suite" is standard, which isn't listed on the web site (maybe this is a former designation?). Does anyone know the definitive answer on this or the contact person at the hotel to answer it?
Nov 4, 2021, 1:54 pm
#2334
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
There are inconsistent reports here about which suites qualify as standard for TSU purposes. The web site lists only the "King Bed Suite" as standard. It lists the Studio Suites as neither standard or premium although they are smaller than the King Bed Suite. I asked the concierge and they said only the "Junior Suite" is standard, which isn't listed on the web site (maybe this is a former designation?). Does anyone know the definitive answer on this or the contact person at the hotel to answer it?
Nov 12, 2021, 9:40 pm
#2336
Join Date: Sep 2015
Location: BOS
Programs: Hyatt Glob/UA Gold
Posts: 613
I know it's in the eye of the beholder, but Is the 1BR City View Suite worth upgrading to if I'm already in the Junior Suite for one night on points + a TSU? I'd rather spend $300 than use +30K points but either way. Haven't booked yet and trying to figure out whether to splurge for the one night.
My feeling is that the Junior Suite is just not that inspiring.
My feeling is that the Junior Suite is just not that inspiring.
Nov 12, 2021, 10:38 pm
#2337
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,052
I know it's in the eye of the beholder, but Is the 1BR City View Suite worth upgrading to if I'm already in the Junior Suite for one night on points + a TSU? I'd rather spend $300 than use +30K points but either way. Haven't booked yet and trying to figure out whether to splurge for the one night.
My feeling is that the Junior Suite is just not that inspiring.
My feeling is that the Junior Suite is just not that inspiring.
Nov 13, 2021, 2:31 pm
#2338
Join Date: Aug 2014
Posts: 3,723
I know it's in the eye of the beholder, but Is the 1BR City View Suite worth upgrading to if I'm already in the Junior Suite for one night on points + a TSU? I'd rather spend $300 than use +30K points but either way. Haven't booked yet and trying to figure out whether to splurge for the one night.
My feeling is that the Junior Suite is just not that inspiring.
My feeling is that the Junior Suite is just not that inspiring.
Nov 13, 2021, 2:53 pm
#2339
Join Date: Apr 2021
Location: Manhattan, Palm Beach Island, San Francisco, Boston, & Hong Kong
Programs: Lifetime United Global Services, Delta Plat, Hyatt Globalist, Marriott Ambassador, & Hilton Diamond
Posts: 3,165
Just to set expectations, the PH City View site does not offer sweeping views of the NYC skyline or anything like that. You will probably get a sliver of Central Park and views of other nearby buildings. The proper foyer is nice but probably more meaningful on a longer stay. Could be worth it depending on the person.
Nov 13, 2021, 4:16 pm
#2340
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,151
Looks like the City View Suite has a window in the bathroom - personally, this really ups the wow factor of the room.
I'm here in a City View King (managed to get this upgrade even though the hotel is sold out online) right now that has a window in the bathroom and that "sliver" park view. I am really enjoying it, and the natural light is very nice.
I also deeply appreciated the property sending up some chocolate-covered strawberries, large Voss waters, and a bottle of Pinot Noir for my birthday.
I'm here in a City View King (managed to get this upgrade even though the hotel is sold out online) right now that has a window in the bathroom and that "sliver" park view. I am really enjoying it, and the natural light is very nice.
I also deeply appreciated the property sending up some chocolate-covered strawberries, large Voss waters, and a bottle of Pinot Noir for my birthday.