Most of the small print I have seen about currency says something like " we will show you a different currency, but will actually bill you in the local/hotel currency".

As to the above scenario... if the reservation was for 3,195 TW$, it should still be that, right? Unless it billed you in US$.

The P&C rate at GH Taipei is still 3,195 TWD. The 3,700 TWD you're seeing is the total of 3,195 plus 10% service + 5% tax. Email confirmations show rates exclusive of T&S, MY RESERVATIONS on Hyatt.com shows the total rate inclusive of T&S.

Thank you so much for the clarification.

Folks often want to slam the "company" for playing games, and often they do not have the facts.

The poster in this case was not slamming or complaining, but just pointing out what seems to happen so often.

Yesterday, when checking in, the staff gave me a price that was ~$30USD (with tax) more than it should have been. She went on to say the current exchange rate blah blah and I simply showed her the confirmation email with the rate (pre AND post tax).

That Hyatt confirms an outdated rate in some cases is not my problem and, more accurately, is used to my advantage.

We had a reservation also at 3195 Taiwan dollars and it held even though the exchange at checkout was closer to 37 per.

Which hotel was this at? It would be good to know which properties are doing this. I've so fare had no problem at 7 different properties.


As I posted above, milemission was comparing the 3185 TWD rate excluding T&S on the confirmation email with the 3700 TWD total rate including T&S on the My Reservations page on Hyatt.com, so he really does not have a problem.

Bangkok. I've had many stays here, more than a handful on P&C, and never had this happen before. Barring another instance I'd chalk it up to a random error.

Edit: The rate initially shown doesn't equate to any potential P&C rate unless the hotel is using 41 baht/USD. ;)


My most recent reservation confirmation email (the one for the above stay) shows both pre and ++ costs. I find this invaluable.

Should one pay 6,000 points plus $89 incl tax and service or $187 incl tax and service at Hyatt Regency Mexico?

Trying to determine if 6,000 points is worth the $100 or so savings.

Borderline. 1.67 cents/point. That's very close to Point Guy's valuation at 1.7 per.

I prefer to keep redemptions over 2 cents, but it really depends on which matters more to you - the points or the cash.

Ok - does that mean for example - during my next start at this hotel their cheapest rate is AAA at $288 and no P&C available.

Their points rate is 12,000/night.

This means your value your points at .02 so this night is worth $240 to you so their rate is $288 so it's not a bad deal to use points?

The Points Guy uses .017 so his value rate for this night is $204 so again a good deal to use points?

That valuation is just a rough measuring stick, but yes that's the basic thought process.

If you want to be really precise about it, you would also count the points foregone on the award booking. On a $288 stay, that's 1872 points (for Diamond).

Because I qualify for Diamond based on stays, I would also take into account that a C&P booking counts as a stay while a straight award booking does not. Also, you can use a DSU on a C&P booking, but not on an award. For these reasons, I'm somewhat less likely to book just on points.

Are there points and cash rate exceptions? A category 4 property I am looking at is showing 7500 +$60. Checked several other category 4's and they are showing 7500+ $100 as it should be. So it is not general programming error by IT :)

I'm curious how this worked out. I'm seeing something similar online. I have a points booking at PH Vienna and not too long ago on line it started showing a nightly rate. I called the diamond line, and the guy told me that I shouldn't be seeing that and he started to explain it but then kind of stopped and told me just not to worry about it. From the first few seconds of his explanation, I got the sense that what he was saying is that I was seeing the hotel's reimbursement rate for the points reservation. I wonder if this is something peculiar to the PH Vienna. I find it kind of interesting, but all I really care about is that it doesn't cause me trouble upon checking out, so I'm curious whatever happened to you.

Definitely seems like you are seeing a programming issue. Directly from Hyatt.com's list of Points + Cash, cat 4 is 7500 + $100.

Resort Fee
 

As diamond, would one still pay the resort fee or is this another case of YMMV?

Nearly all properties that charge a resort fee do that for Diamonds as well..... ony way to avoidit is with an all points stay.