Hyatt Regency Orlando REVIEW - MASTER THREAD
#46
Join Date: Jun 2013
Posts: 2,363
Have stayed at each a couple of times...my preference is the Hyatt. Rooms are similar. Hilton is a bit newer and has a better gym. The lounge at the Hilton during conventions can literally have a line out the door...not the case at the Hyatt. Like the pool at the dining options better at the Hyatt as well.
Both are very similar and IMHO, very nice convention hotels. Huge, spacious, and very well kept.
Both are very similar and IMHO, very nice convention hotels. Huge, spacious, and very well kept.
#47
Join Date: Jan 2013
Location: Chicago
Posts: 425
The Hilton has a much better and much more extensive pool area. There's a small lazy river and a quiet area for adults. There are also fire pits at night. The hotel's selling point for me is the pool. The gym is also far, far nicer at the Hilton. I'm a gym fanatic, and workout twice a day six days a week. With that in mind, I am a harsh critic of hotel gyms. But the equipment at the Hilton is the same make/models as my luxury gym here in Chicago.
The HR's pool area is just okay. Where I think the HR wins by a hundred miles is the lounge. There are just too many people, especially children, at the Hilton lounge. If you go during busy periods, you will not only be left without seating but you will find yourself without food as well. I'm also annoyed that there's no option for soda/bottled water other than a gun behind that counter. It wasn't always that way. Bottled water can only be had by asking at the Hilton, and it's fairly obvious the staff gets annoyed when you ask. I also see, every single time I visit, several people sans shoes in the lounge. Not okay and the staff should say something.
I think it really depends why you're in Orlando. If you're with children, the Hilton is a better option. It's overall just better suited for families. If you're going to a convention, I'd choose the Hyatt every single time.
#48
Join Date: Jun 2013
Posts: 2,363
IMO, it's a wash. I've stayed at both several times.
The Hilton has a much better and much more extensive pool area. There's a small lazy river and a quiet area for adults. There are also fire pits at night. The hotel's selling point for me is the pool. The gym is also far, far nicer at the Hilton. I'm a gym fanatic, and workout twice a day six days a week. With that in mind, I am a harsh critic of hotel gyms. But the equipment at the Hilton is the same make/models as my luxury gym here in Chicago.
The HR's pool area is just okay. Where I think the HR wins by a hundred miles is the lounge. There are just too many people, especially children, at the Hilton lounge. If you go during busy periods, you will not only be left without seating but you will find yourself without food as well. I'm also annoyed that there's no option for soda/bottled water other than a gun behind that counter. It wasn't always that way. Bottled water can only be had by asking at the Hilton, and it's fairly obvious the staff gets annoyed when you ask. I also see, every single time I visit, several people sans shoes in the lounge. Not okay and the staff should say something.
I think it really depends why you're in Orlando. If you're with children, the Hilton is a better option. It's overall just better suited for families. If you're going to a convention, I'd choose the Hyatt every single time.
The Hilton has a much better and much more extensive pool area. There's a small lazy river and a quiet area for adults. There are also fire pits at night. The hotel's selling point for me is the pool. The gym is also far, far nicer at the Hilton. I'm a gym fanatic, and workout twice a day six days a week. With that in mind, I am a harsh critic of hotel gyms. But the equipment at the Hilton is the same make/models as my luxury gym here in Chicago.
The HR's pool area is just okay. Where I think the HR wins by a hundred miles is the lounge. There are just too many people, especially children, at the Hilton lounge. If you go during busy periods, you will not only be left without seating but you will find yourself without food as well. I'm also annoyed that there's no option for soda/bottled water other than a gun behind that counter. It wasn't always that way. Bottled water can only be had by asking at the Hilton, and it's fairly obvious the staff gets annoyed when you ask. I also see, every single time I visit, several people sans shoes in the lounge. Not okay and the staff should say something.
I think it really depends why you're in Orlando. If you're with children, the Hilton is a better option. It's overall just better suited for families. If you're going to a convention, I'd choose the Hyatt every single time.
#50
Join Date: Nov 2006
Location: Chicago, IL
Programs: AA EXP & AAirpass, Hyatt Courtesy Card, SPG Platinum
Posts: 991
I had a similarly effortless stay here in November, my first stay post-Peabody (miss the duck-shaped butter at lunch!) Nice addition to the Hyatt portfolio.
Status was properly recognized at check-in and was given a very large premium suite on top floor of the tower with the Regency Club. It's a Vegas-size property, so it's amazing that service is actually fairly good.
Status was properly recognized at check-in and was given a very large premium suite on top floor of the tower with the Regency Club. It's a Vegas-size property, so it's amazing that service is actually fairly good.
#51
Join Date: Jun 2013
Posts: 2,363
I had a similarly effortless stay here in November, my first stay post-Peabody (miss the duck-shaped butter at lunch!) Nice addition to the Hyatt portfolio.
Status was properly recognized at check-in and was given a very large premium suite on top floor of the tower with the Regency Club. It's a Vegas-size property, so it's amazing that service is actually fairly good.
Status was properly recognized at check-in and was given a very large premium suite on top floor of the tower with the Regency Club. It's a Vegas-size property, so it's amazing that service is actually fairly good.
#52
Join Date: Nov 2006
Location: Chicago, IL
Programs: AA EXP & AAirpass, Hyatt Courtesy Card, SPG Platinum
Posts: 991
#53
Join Date: Jan 2013
Location: Chicago
Posts: 425
#54
Join Date: Jun 2013
Posts: 2,363
Agreed i have a BRG approved but debating whether to just use an award stay...
#56
Join Date: Jun 2013
Posts: 2,363
Just checked out. Probably one of the nicest clubs in north america. Their evening spread was incredible with at least two hot items that rotated throughout the week and also some great cold apps (ahi tuna one night and shrimp another night). Last night they had mini beef wellingtons.
Breakfast was also good with a rotating hot dish everyday.
There were some housekeeping issues
...but oh well I got upgraded to a suite so that helped appease me.
Use uber getting to the airport it cost me 15.50. Unfortunately you can't use uber from the airport and the taxi ride from the airport cost me 45.
Breakfast was also good with a rotating hot dish everyday.
There were some housekeeping issues
...but oh well I got upgraded to a suite so that helped appease me.
Use uber getting to the airport it cost me 15.50. Unfortunately you can't use uber from the airport and the taxi ride from the airport cost me 45.
#58
Join Date: Feb 2011
Posts: 849
Any diamonds with a recent stay and can report back if parking and the resort fee were charged or waived? From what I gather, it looks like neither is waived/discounted for diamonds. I am looking at this hotel for an upcoming stay. Thanks!
#59
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,274
Just finished a 4 night stay.
Overall: excellent. Got the exact room I wanted. Club breakfast was excellent, afternoon snacks (trail mix, nuts, chocolate chips) okay, evening refreshments excellent, crowded at 6pm, empty at 9pm. Spacious bathroom with a TV imbedded in the bathroom mirror ^. Don’t use Mears shuttle (from/to airport) unless you like wasting time.
My gym experience was very different. The gym here is outstanding. The website photo does not do it justice. The website photo is a 360 rotating view of ONE room (cardio room) of the gym. Photos of the other 3 or 4 rooms are not on the website. The cardio room has dozens of treadmills and bicycle (upright and recumbent) and elliptical and rowing machines, all with working TVs. Another room has free weights and 2 dozen weight lifting stations. Another room has 15 spinning bicycles. 2 other large open rooms for whatever exercise one might desire. All rooms with several large screens TVs on the walls. The fitness center at this hotel is wonderful, it’s clean with equipment in great shape and easily better than 98% of hotel gyms and better than many expensive private health clubs. I cannot imagine anyone not being able to comfortably do their desired work out at this fitness center. (Of course when I was in the gym at 7 or 8 or 9pm each night it was empty!)
Not sure of official policy but when I checked out, I innocently said “I thought the resort fee was waived or reduced for Diamond level members”. The response, with a smile, was “I can remove that for you”.
Overall: excellent. Got the exact room I wanted. Club breakfast was excellent, afternoon snacks (trail mix, nuts, chocolate chips) okay, evening refreshments excellent, crowded at 6pm, empty at 9pm. Spacious bathroom with a TV imbedded in the bathroom mirror ^. Don’t use Mears shuttle (from/to airport) unless you like wasting time.
Not sure of official policy but when I checked out, I innocently said “I thought the resort fee was waived or reduced for Diamond level members”. The response, with a smile, was “I can remove that for you”.