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Hyatt Ziva Los Cabos REVIEW-MASTER THREAD

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Old Aug 13, 2015, 4:40 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: switchyj
Few handy links:

E-concierge website (also includes spa, activities & add-ons prices).
https://loscabosziva.hyatte-concierge.com/

Playa resort website (often has different offers/promotions that are not mentioned on Hyatt website + more details about the hotel rooms, amenities & activities)
http://www.playaresorts.com/Hyatt-Ziva-Los-Cabos

Hotel official website
http://loscabos.ziva.hyatt.com/en/hotel/home.html

Facebook page (they post every other day on it)
https://www.facebook.com/HyattZivaLosCabos

Tripadvisor page
http://www.tripadvisor.com/Hotel_Review-g152516-d469312
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Hyatt Ziva Los Cabos REVIEW-MASTER THREAD

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Old Feb 6, 2018, 8:58 am
  #541  
 
Join Date: Mar 2012
Posts: 123
Originally Posted by marathon15
Thanks BookerT. I did book The kids stay free promotion by paying cash, but I also need to book one additional night right after the promotional period, which would triple the cost with 'Kids stay free' promotion. So I will have to book with points. If I read correctly even if I book by calling for 2 adults and 2 children, it would still cost 40k, doesn't matter 2 rooms or 1 room. So I;m wondering if I just book 1 room for 20k for 2 adults, whether I can squeeze in the kids by paying cash at front desk.
You are right. I was thinking of the Chase CC free night awards that used to exist, not point awards. You could use those for up to 4 people in a room.

Not sure how they would handle your situation. My guess is they would either let it slide since the kids would already have wristbands from your cash nights or come up with some sort of cash rate to charge you.
BookerT is offline  
Old Feb 14, 2018, 8:42 pm
  #542  
 
Join Date: Aug 2013
Programs: Delta PM
Posts: 142
Any report about the recent violence in the region? Is there any change in the hotel security and such? Typing Hyatt los Cabos in Google does not return optimistic results..
walterD is offline  
Old Feb 16, 2018, 1:32 pm
  #543  
 
Join Date: Mar 2012
Posts: 123
Originally Posted by walterD
Any report about the recent violence in the region? Is there any change in the hotel security and such? Typing Hyatt los Cabos in Google does not return optimistic results..
Front gates were closed our whole stay - security talked to each driver and took down the license plate of every vehicle that came to entrance. Didn't notice any other heightened security.

Didn't feel uncomfortable leaving the resort. Armed guards were posted in the supermarket across the street, but that is not unusual in latin america.
BookerT is offline  
Old Feb 18, 2018, 10:58 am
  #544  
 
Join Date: Jan 2015
Posts: 20
Found amazing cash rates for family(under $300) throughout the year only for this particular Ziva Property, hopefully not a sign of drop of quality. We have never been to this Ziva, but have been to Ziva in Cancun. Will give cabos a try. Hopefully everything is in par with Cancun ziva.
marathon15 is offline  
Old Feb 23, 2018, 10:53 am
  #545  
 
Join Date: Dec 2007
Location: San Francisco, CA
Programs: AA Exec Plat, Hyatt LT Global Elitist, Bonvyoed LT Titanium, Hilton Gold, UA Silver
Posts: 478
Do Globalists get Club Access at this property regardless of room type?
roder is offline  
Old Feb 24, 2018, 6:26 pm
  #546  
 
Join Date: Apr 2012
Location: MLB Spring Training park AZ, USA
Programs: Globallist
Posts: 287
Originally Posted by roder
Do Globalists get Club Access at this property regardless of room type?
correct. Love the club here. Higher end liquor and a nice large sunny deck.
creativeguess1 is offline  
Old Feb 24, 2018, 7:37 pm
  #547  
 
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
Originally Posted by creativeguess1


correct. Love the club here. Higher end liquor and a nice large sunny deck.
Not sure when you were here. We had club access and while we were glad we had it, we didn't think it was really all that great. Higher end liquor it seems, but not self pour. You tell the attendant what you'd like and they take the bottle in the back to make your drink. With all the hub bub about fake alcohol in Mexico, this didn't give us warm fuzzies. The daytime food spread is not really better than what is available elsewhere. At dinner time, the food spread was actually really terrible. Mediocre food sits unstirred under heating lamps for ages. One evening a Chef looking fellow came up to inspect the terrible looking food. I thought this might prompt a resolution-Nope. Not a huge issue at an all inclusive where good food is available at the restaurants or room service, but I wonder why even bother having a spread if you can't keep it looking fresh/appetizing.

We did like that it offered a bit of a sanctuary to get away from the crowds elsewhere in the resort, and probably a halfway decent place to get work done if one needs to while here.
Ripper3785 is offline  
Old Feb 25, 2018, 7:00 am
  #548  
 
Join Date: Apr 2012
Location: MLB Spring Training park AZ, USA
Programs: Globallist
Posts: 287
Originally Posted by Ripper3785
Not sure when you were here. We had club access and while we were glad we had it, we didn't think it was really all that great. Higher end liquor it seems, but not self pour. You tell the attendant what you'd like and they take the bottle in the back to make your drink. With all the hub bub about fake alcohol in Mexico, this didn't give us warm fuzzies. The daytime food spread is not really better than what is available elsewhere. At dinner time, the food spread was actually really terrible. Mediocre food sits unstirred under heating lamps for ages. One evening a Chef looking fellow came up to inspect the terrible looking food. I thought this might prompt a resolution-Nope. Not a huge issue at an all inclusive where good food is available at the restaurants or room service, but I wonder why even bother having a spread if you can't keep it looking fresh/appetizing.

We did like that it offered a bit of a sanctuary to get away from the crowds elsewhere in the resort, and probably a halfway decent place to get work done if one needs to while here.

well, I’ve been to this ziva 5x since it opened. I can say I did see some club changes on my last visit. My last trip was January 20th of this year. I was able to self pour. I do keep my liquor simple. Gentleman Jack neat most of the day. Maybe kettle one or grey goose in the am. So, whether it’s a self pour for my menu of likes, it is pretty straight forward. I guess, for me, the club is where to go for higher end liquor—-whiskey vodka, tequila. A quiet spot, not many people in. The food is take it or leave it. Did it mostly in the am. Meats. Brie. Something light. A GREAT espresso maker. Seems like on all 5 trips, we had the same person or two working in the club. On first drink I would usually tip and leave a small tip as I left each time. I’ll be back in May, maybe it will be different by then. Sitting on the deck with sone friends at 7am was always a great way to start the day. This Ziva is still the best All inclusive experience we’ve had. I understand the concerns about liquors. I could be wrong here, but I don’t think Hyatt as a brand, would water down liquor or have it something it is not. I have not come close to seeing that here. Have down the road, at more expensive all inclusives and felt like they weren’t even trying to hide it.

Last edited by creativeguess1; Feb 25, 2018 at 7:23 am
creativeguess1 is offline  
Old Feb 26, 2018, 8:48 am
  #549  
 
Join Date: Feb 2007
Posts: 1,129
Returned over Christmas time. Been here two years prior.
its a nice place but even though we aren't foodies have seen a change.
Lunch options have been cut mainly buffet and pizza
menu options at dinner streamlined.
a lot of miscommunications at checkin
cmjaffe is offline  
Old Feb 28, 2018, 1:54 pm
  #550  
 
Join Date: May 2013
Location: Houston
Posts: 32
Do they enforce the dress code?
Is short and sandal OK?
nastar1 is offline  
Old Apr 1, 2018, 3:43 pm
  #551  
 
Join Date: Aug 2012
Programs: Hyatt Globalist, Hilton Hhonors Diamond, AA Exec Plat, National Exec Elite
Posts: 152
Just completed a 3 night stay as a Globalist. Booked a 1 bedroom Ocean view suite. Lobby was beautiful with great views and open air. At checkin we were escorted to a private check in area for all Hyatt members with status. There we were given information about the resort and wrist bans. Black for Globalist and as far as I can tell it only gave me two distinct amenities over others. One was the ability to make reservations at any of the 5 restaurants. This was extremely helpful as people begin to line up over an hour ahead of the opening of each place. It was great to save the time and not be strapped in by lines. The second was the access to premium liquor. At the pools we were offered better selections then my friends who had their own separate room, without any status. That said, once the wait staff saw us together they were granted the better selections without any pushback. We were told that the room wouldn’t be ready until after 3pm and we would need to check back for the keys. At quick look at the Hyatt App showed the Presidential suite open and I asked for an upgrade. I was told that they were full, go figure. I did watch for the next 3 nights at the lights in the suite were never turned on and the app continued to show availability.


Overall, I found the suite I booked to be spacious and clean. Flat screen TVs, granite counters, and a massive bathroom with a whirlpool tub. Again, the cleanliness was good and I was impressed at how quick housekeeping was each day. The first day they arrived with 3 maids and each had a room to tackle. 30 minutes later they were gone. In fact, the entire resort was well kept.

For the negative, I have a few. I found the food to be okay, nothing exciting. They have a few different types of restaurants, including French, Italian, Japanese, Steakhouse, and Mexican. None of the them were outstanding but none of them were poor. It was just average with nothing big to get excited about. However, for a 100% all inclusive resort it was better quality food then other AIs I have stayed at. One night we decided to do desert at the French restaurant as we heard their menu was the best for desert. The staff were reluctant to seat us but did after we made clear we just wanted desert. This shouldn't have mattered but to them it did. Once seated we encountered the only rude person on the trip. The waiter was down right awful. It took over 1 hour to get deserts in a half empty restaurant. We had to ask him several times for water refills and coffee while he folded napkins and sat at other tables by himself. It was really strange and to this moment it was off. His responses were not helpful and you could tell he hated that we were there.

Overall I would say this property is very family friendly and does a good job. I wouldn’t be rushing back here as I would prefer something a little more luxurious but for an 2-3 night AI, it will do just fine. I paid 519 USD per night for 2 adults. At this price, I won’t be coming back on a couples trip. For a family it wouldn’t be too bad.
B767capt is offline  
Old Apr 1, 2018, 9:50 pm
  #552  
 
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
Originally Posted by nastar1
Do they enforce the dress code?
Is short and sandal OK?
I would say yes. Although it was at Hyatt Ziva Cancun, my friend was asked to put on shoes in lieu of his sandals to dine at a restaurant where the dress code requested shoes.
Ripper3785 is offline  
Old Apr 10, 2018, 9:22 pm
  #553  
 
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Originally Posted by Ripper3785
Does a Club room constitute 'premium package' sans status? Meaning, does a Club room guest get to make dinner reservations or is that solely for Diamonds, etc.?
I know this is an old question, but I didn't see it answered and was wondering about this as well. Does anyone know if booking a premium suite allows guest to receive premium drinks or make reservations? I'm assuming it doesn't and that premium drinks are limited to the in-suite refreshment center and the club lounge.
ncSam is offline  
Old Apr 11, 2018, 12:13 am
  #554  
 
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
Originally Posted by ncSam
I know this is an old question, but I didn't see it answered and was wondering about this as well. Does anyone know if booking a premium suite allows guest to receive premium drinks or make reservations? I'm assuming it doesn't and that premium drinks are limited to the in-suite refreshment center and the club lounge.
Yes for premium drinks, no for reservations.(as of our visit in Sept 2017) The bartenders can see your wristband and may be more likely to pour premium liquor for you, but I wouldn't say it always happens. I think a generous tipper with a 'normal' wristband is probably just as likely to score premium drinks if establishing a relationship with the bartender. For instance, the bartender who eventually started making us awesome top shelf margaritas, started us off with the cheap stuff on the first couple rounds the first day.
Ripper3785 is offline  
Old Apr 11, 2018, 7:37 am
  #555  
 
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Originally Posted by Ripper3785
Yes for premium drinks, no for reservations.(as of our visit in Sept 2017) The bartenders can see your wristband and may be more likely to pour premium liquor for you, but I wouldn't say it always happens. I think a generous tipper with a 'normal' wristband is probably just as likely to score premium drinks if establishing a relationship with the bartender. For instance, the bartender who eventually started making us awesome top shelf margaritas, started us off with the cheap stuff on the first couple rounds the first day.
Thanks for the quick reply! I've seen others say that you have to specifically request premium drinks (assuming you're entitled to them). I'll happily tip as well.
ncSam is offline  


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