Andaz Maui REVIEW - MASTER THREAD
May 24, 2019, 5:53 am
#3286
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,421
Yup, you sometimes have to play games to get the nights you need at some Hyatt hotels. The problem is that this place is expensive, so you need a lot of points in your account to play that game.
May 24, 2019, 9:12 am
#3288
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Short of looking for dumpster, ah, garden view room type each date (combination, one night, three nights, seven nights each), it is logical that for such short lead time (30-60 days) that the inventory is sold out... but that's how I start, just looking at 1- and 3- and 7-night combinations of garden view availability (since award night books into that inventory).
May 24, 2019, 9:49 am
#3289
Join Date: Aug 2007
Posts: 1,161
Never understood the allure of the Andaz.... Have you considered the Hyatt Regency Maui? It's cheaper (normally), has a good club lounge with all day offerings, and lots of ocean front rooms. Call it sentimentalism, but I've always loved this property.... plus West Maui has so many charms (Lahaina, driving around the north side, Whaler's village, black rock, etc..)
May 24, 2019, 10:04 am
#3290
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Never understood the allure of the Andaz.... Have you considered the Hyatt Regency Maui? It's cheaper (normally), has a good club lounge with all day offerings, and lots of ocean front rooms. Call it sentimentalism, but I've always loved this property.... plus West Maui has so many charms (Lahaina, driving around the north side, Whaler's village, black rock, etc..)
Never understood?
You must not be all that into the reefs and undersea life, and understand the value Ulua offers for diversity, entry level shorediving, beach facilities...
You must not be a milenial single looking for a little (note I said "a little") on-property (as in on property) action, one with milenial singles.
You must not go crazy for good Japanese food, and care much about having one of Maui's best restaurants on property (no worries, I'm asleep shortly after they open).
You must not know Makena very well. Other than Slaughterhouse, name one other beach(sand) in West Maui (which I love) where you can go and literally not see another human (Honolua and Namalu don't count, no sand).
You must not care about access to the rest of the island, as Wailea/Kihei > Kaanapali/Lahaina for that.
...just presenting the counter - I love all Maui areas.
May 24, 2019, 11:51 am
#3291
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,161
Maui Andaz vs Maui Regency is probably a better thread for this discussion ...
May 25, 2019, 2:17 am
#3292
Join Date: Feb 2004
Location: SFO/MIA/JFK
Programs: AA EXP/*wood Plat/Hilton Gold/Hyatt Discoverist
Posts: 289
Never understood the allure of the Andaz.... Have you considered the Hyatt Regency Maui? It's cheaper (normally), has a good club lounge with all day offerings, and lots of ocean front rooms. Call it sentimentalism, but I've always loved this property.... plus West Maui has so many charms (Lahaina, driving around the north side, Whaler's village, black rock, etc..)
Jun 26, 2019, 3:29 pm
#3293
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
Sadly, looks like the ala carte menu is no longer available. Also no more other off menu items, e.g., slab bacon. Buffet is still great, but I do miss the other options. New art gallery and artist in residence across from the mini Mart and one new art installation my daughter noticed in the lobby. Nothing else I've noticed since December.
Jun 26, 2019, 4:55 pm
#3294
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,082
Sadly, looks like the ala carte menu is no longer available. Also no more other off menu items, e.g., slab bacon. Buffet is still great, but I do miss the other options. New art gallery and artist in residence across from the mini Mart and one new art installation my daughter noticed in the lobby. Nothing else I've noticed since December.
I found them on the overall exceptionally accommodating .We had a near perfect experience in every regard this year
Jun 26, 2019, 5:04 pm
#3295
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Never understood staying at an inferior and older hotel for a ‘good club lounge.’ It’s mediocre free stuff. Beach, no beach. Nothing like passing on tiered infinity pools at a boutiquey hotel for that all day lounge...you like old and free. The Andaz ain’t that... - also a reason a lot of people like it (and the hotel knows it).
I really like the pool area at the Regency. The fact that it's right on the beach is a huge plus.
Jul 3, 2019, 7:00 pm
#3296
Join Date: Jan 2009
Location: Texas
Programs: Hyatt Lifetime Globalist
Posts: 454
Just wrapping up another stay and we leave disappointed again. The property itself is beautiful and the location is fantastic for water and beach activities. The service here is the real issue in our experience. One final departing shot was two phone calls and two door knocks on our last day in the span of an hour asking when we will be checking out even though it was proactively offered and accepted during check in that a 4 PM departure would be granted. They told me that the time was never entered into the system and thus 4 disturbances while the privacy sign is on and we were trying to get some sleep before the long flight home. This is a great example of just needing to follow through on what is said and offered during the check in process to avoid basic failures.
We had multiple other service issues with dining (to the point we stopped going to breakfast even though it is included at no additional cost) and pool service but if these issues ever get tackled, this could be a great hotel. Given the going rate for this hotel (both paid or on points), I would expect much better customer service than they seem to offer when we are here.
We had multiple other service issues with dining (to the point we stopped going to breakfast even though it is included at no additional cost) and pool service but if these issues ever get tackled, this could be a great hotel. Given the going rate for this hotel (both paid or on points), I would expect much better customer service than they seem to offer when we are here.
Jul 3, 2019, 7:06 pm
#3297
Join Date: Feb 2000
Posts: 6,545
just as soon as i find another trendy, boutique, not overrun with kids, and doesn’t feel like cruise ship crowd hoarding (looking at you WA Wailea) beachfront resort on Maui where I can spend 30K points/n and be confirmed in a 1000 sq ft suite instead of $1000/n, then i’ll be gone. gone, i tell ya.
Jul 3, 2019, 9:41 pm
#3299
Join Date: Jan 2009
Location: Texas
Programs: Hyatt Lifetime Globalist
Posts: 454
just as soon as i find another trendy, boutique, not overrun with kids, and doesn’t feel like cruise ship crowd hoarding (looking at you WA Wailea) beachfront resort on Maui where I can spend 30K points/n and be confirmed in a 1000 sq ft suite instead of $1000/n, then i’ll be gone. gone, i tell ya.