How is the spa here? Does anyone have pictures to share? There is a paucity available on the Andaz site.
I'm hosting a Flyertalk Do Dec. 11th at the FS Maui, rate $395, but am considering this property for a March trip. |
If you're talking about the saunas and hot tub its actually rather small, but functional. Personally did not get any massages, etc.
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Originally Posted by dgross
(Post 23656940)
I was able to use a DSU and was supposed to have received a partial ocean view suite. I was told I was upgraded to a "better suite" which was on the first floor with the private pool. Since it is on the first floor, there isn't an ocean view. I don't know if the suite with the private pool is better than the ocean view, but my girlfriend loves the private pool off the patio, so we kept the room.
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Originally Posted by Goodmorning2U
(Post 23657352)
How is the spa here? Does anyone have pictures to share? There is a paucity available on the Andaz site.
https://www.youtube.com/watch?v=IMK_JcWFKQs |
Andaz Maui REVIEW - MASTER THREAD
The breakfast is fine / just not great - a $17 up charge per person is steep.
Had the renown grilled cheese and lobster sandwich (and excellent waffle fries) with a beer - $38 is pricey (tip included) but you are poolside and it's quite tasty |
Andaz Maui REVIEW - MASTER THREAD
One other note for Diamonds: apparently your upgrade is dependent upon the kind of rate you booked. I was under a corporate rate and thus told "I can't upgrade you cause others paid a higher rate."
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No more Points + Cash?
Not sure if this was reported, but I tried to email the Andaz Maui regarding a lack of Points + Cash availability next June, and this was their response:
"Thank you for contacting the Andaz Maui at Wailea Resort. Unfortunately, as of October 8, 2014 we are no longer offering new Points + Cash reservations. Moving forward we are only accepting points reservation and promotional nights. We apologize for the inconvenience. For any further assistance, please feel free to let us know." Needless to say, this is most disappointing. |
The T&S doesn't make it clear that individual hotels can opt out...but it doesn't make it clear that they can't either:
9. Points + Cash awards are subject to availability and reservations using these awards must be made in advance by calling a Hyatt Worldwide Reservation Center. Member must pay the Points + Cash rate and redeem required point value to redeem award. Award is subject to maximum room capacity and based on standard guestroom accommodations, unless otherwise noted. Maximum room capacity may vary by hotel. Limited number of rooms may be allocated for these awards, and availability may vary by hotel. Points + Cash awards are not valid at Hyatt Zilara, Hyatt Ziva or M life resorts. Promotional blackout periods may apply due to seasonal periods or special events. |
Originally Posted by coffee18
(Post 23672505)
Not sure if this was reported, but I tried to email the Andaz Maui regarding a lack of Points + Cash availability next June, and this was their response:
"Thank you for contacting the Andaz Maui at Wailea Resort. Unfortunately, as of October 8, 2014 we are no longer offering new Points + Cash reservations. Moving forward we are only accepting points reservation and promotional nights. We apologize for the inconvenience. For any further assistance, please feel free to let us know." Needless to say, this is most disappointing. |
Andaz Maui REVIEW - MASTER THREAD
And another downgrade for Diamonds... If you want to use your DSU you will now have to make a fully paid rate.
P+C was never guaranteed but this seems a first step that properties that are in demand won't offer it anymore. I wonder what will happen with the MER for 2015. |
Originally Posted by RTW1
(Post 23674084)
And another downgrade for Diamonds... If you want to use your DSU you will now have to make a fully paid rate.
P+C was never guaranteed but this seems a first step that properties that are in demand won't offer it anymore. I wonder what will happen with the MER for 2015. |
Originally Posted by RTW1
(Post 23674084)
P+C was never guaranteed but this seems a first step that properties that are in demand won't offer it anymore. I wonder what will happen with the MER for 2015.
Shame about the loss of C+P. |
Originally Posted by DaveH
(Post 23674499)
What's "MER for 2015" please? TIA.
Shame about the loss of C+P. |
No upgrades on Points and Cash
I was lucky enough to find points and cash for next week. And then I noticed Suite were available. I can not use a DSU on my rate, only on the full rate.
So use 25,000 points and $340 or $990 for a suite for 2 nights. I am have tempted because its a pleasure trip, but seriously how much time will I be spending in the room to justify, $650??? |
Originally Posted by coffee18
(Post 23674269)
If ridding themselves of P+C+DSU was the goal, couldn't they simply create a policy disallowing DSUs to be applied to P+Cs? I get that P+Cs aren't guaranteed, but this action seems to be punishing everybody for the bookings of what I have to assume to be a small minority.
But it's also a (major) downgrade for Diamonds wanting to stay in a suite here. And off course for all of those that want to use their points and still want the stay credit. I really don't like the direction this is taking, but I wasn't planning to stay here anytime soon anyway... Just like at the PH NY I don't really like the limited benefits vs the high rates. If more properties will follow and there is still no online view on P+C availability this is starting to look like a major waste of time for the call center as well. I already dislike having to call, but at least scoring a P+C rate once in a while gives me some satisfaction..... |
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