Andaz Maui REVIEW - MASTER THREAD
#3467
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,028
#3469
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
Not a surprise, but my August reservations were just cancelled with a note that the hotel will remain closed through Sept. 1.
Last edited by slippahs; Jul 14, 2020 at 9:31 pm Reason: spelling error
#3470
Join Date: Aug 2002
Location: Houston,Texas,USA
Programs: Starwood Gold, HH Diamond,Hyatt Diamond
Posts: 961
Their closed because Hawaii just stayed the requirement for the 14 day quarantine until Sept. 1st and only if you arrive with a negative Covid test certificate from the last 72 hrs.
#3472
Join Date: Oct 2018
Programs: WOH Globalist
Posts: 258
Are you a globalists? If so, you could book without the 90k points in your account. Alternatively, you can call customer service and see if they can manually do it for you(after they see availability on the 3 nights).
#3473
Join Date: Aug 2020
Programs: Chase
Posts: 8
#3474
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,303
Mayor Confirms Temptation Island Filming on Maui During Pandemic
Maui Mayor Michael Victorino confirmed the planned arrival of cast and crew this weekend for the filming of Temptation Island over the next two months at the Andaz Maui at Wailea Resort.
https://mauinow.com/2020/08/19/mayor...ring-pandemic/
#3475
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,303
That was fast, I think it was one day between the public announcement and this ...
BREAKING: Mayor Announces Delay of Temptation Island Production Amid Surge in COVID-19 Cases
https://mauinow.com/2020/08/20/break...ovid-19-cases/
#3476
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
Now closed until October 24, 2020:
Thank you for choosing Andaz Maui at Wailea Resort for your upcoming stay. As you are likely aware, the COVID-19 situation continues to evolve around the world. We have been closely monitoring updates and recommendations from various health organizations including the World Health Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC) and local authorities.
Guided by our purpose of care for our guests, colleagues and customers, we have made the difficult decision to temporarily suspend normal hotel operations at Andaz Maui at Wailea Resort until October 24, 2020. During this period, the hotel will not accept any reservations for rooms, the restaurant, bar or other services, and confirmed events and reservations will be cancelled.
Unfortunately, we will not be able to honor your upcoming reservation; your reservation will be cancelled without penalty and you will receive an email notification of the cancellation. If your reservation required pre-payment, you will receive a full refund following completion of banking refund procedures.
If you’re travel dates aren’t flexible, there are many other Hyatt locations to explore, including Andaz San Francisco and Ventana Big Sur, an Alila Resort. You can also explore more than 160 resort locations for some inspiration.
We know this is disruptive for you, and we apologize for the inconvenience this causes. Should you require further assistance, please contact us at 1.888.848.9496 (toll-free in the U.S. and Canada), 1.402.952.1131 or your nearest Hyatt Global Contact Center.
We sincerely thank you for your understanding, and can’t wait to host you again.
With warm regards,
Michael Jokovich
General Manager
Andaz Maui at Wailea Resort
Guided by our purpose of care for our guests, colleagues and customers, we have made the difficult decision to temporarily suspend normal hotel operations at Andaz Maui at Wailea Resort until October 24, 2020. During this period, the hotel will not accept any reservations for rooms, the restaurant, bar or other services, and confirmed events and reservations will be cancelled.
Unfortunately, we will not be able to honor your upcoming reservation; your reservation will be cancelled without penalty and you will receive an email notification of the cancellation. If your reservation required pre-payment, you will receive a full refund following completion of banking refund procedures.
If you’re travel dates aren’t flexible, there are many other Hyatt locations to explore, including Andaz San Francisco and Ventana Big Sur, an Alila Resort. You can also explore more than 160 resort locations for some inspiration.
We know this is disruptive for you, and we apologize for the inconvenience this causes. Should you require further assistance, please contact us at 1.888.848.9496 (toll-free in the U.S. and Canada), 1.402.952.1131 or your nearest Hyatt Global Contact Center.
We sincerely thank you for your understanding, and can’t wait to host you again.
With warm regards,
Michael Jokovich
General Manager
Andaz Maui at Wailea Resort
#3477
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,308
I feel bad for them, but there is no Andaz San Francisco at the Ventana Big Sur is closing (today I think) due to the forest fires.
#3478
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,029
This is very sad for Andaz, but I can't blame them at all given the governors constant, shifting goal posts. At some point, the hospitality business's in Hawaii must feel like Charlie Brown trying to kick the football with Lucy...
Regards
Last edited by scubadu; Aug 23, 2020 at 6:47 am Reason: Clarity
#3480
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,303
Temptation Island production at Andaz Maui is back on, starting Sept 8
https://mauinow.com/2020/08/28/break...et-for-sept-8/
https://mauinow.com/2020/08/28/break...et-for-sept-8/