Andaz Maui REVIEW - MASTER THREAD
#1816
Join Date: Jun 2002
Location: Formerly known as attorney28
Programs: LH HON, BA GGL, Hyatt LT Glob, Marriott LT P, Hilton LT Dmd, IC Amb, GHA Tit, Sixt/Av/Hrtz Dmd/Pres
Posts: 6,697
Not enforceable (bolded part).
#1817
Join Date: Jun 2002
Location: Formerly known as attorney28
Programs: LH HON, BA GGL, Hyatt LT Glob, Marriott LT P, Hilton LT Dmd, IC Amb, GHA Tit, Sixt/Av/Hrtz Dmd/Pres
Posts: 6,697
Thanks for this clarification. This made me feel better before we took off last night, but... here's something interesting. We checked in last night, and the person who checked us in let us know that as Diamonds, we would have complimentary breakfast at the buffet. I asked him if there were special limits or if we needed some vouchers. He said no - just charge to the room and they will get knocked off. This seems to be more liberal of a policy than you mentioned. Have they changed again or did he give us wrong information?
#1818
Join Date: Mar 2014
Programs: AA EXP, AS MVP Gold, UN Silver, Hyatt Globalist, Marriott Titanium Elite, Hilton Diamond
Posts: 89
#1819
Join Date: Jun 2002
Location: Formerly known as attorney28
Programs: LH HON, BA GGL, Hyatt LT Glob, Marriott LT P, Hilton LT Dmd, IC Amb, GHA Tit, Sixt/Av/Hrtz Dmd/Pres
Posts: 6,697
#1820
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,717
Is it not charged on award stays?
#1821
Join Date: Apr 2005
Location: LAX
Programs: WN A-list, Bonvoy Gold, HH Gold
Posts: 1,164
As much as I don't like the government messing with the travel industry, I really think resort fees need to be abolished. These need to be included in the room rate, it's not the same an ancillary charge because everyone is getting hit with it.
#1822
Join Date: Mar 2014
Programs: AA EXP, AS MVP Gold, UN Silver, Hyatt Globalist, Marriott Titanium Elite, Hilton Diamond
Posts: 89
#1823
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Globalist, SEIBU PRINCE CLUB Platinum, Marriott Gold, Cocos Gold
Posts: 20,242
Is there some sort of world government that handles such issues for hotels around the world?
#1825
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,717
> That's a s h i t t y thing to do.
This.
And retroactively, without notice - shame on them.
I thought their change of Diamond breakfast policy was really a non-issue, and for such a small segment of their total guest population I would figure. But this resort fee, on top of the valet fee, sucks. Lame. ...glad I only stay here on award stays that waive any resort fee.
This.
And retroactively, without notice - shame on them.
I thought their change of Diamond breakfast policy was really a non-issue, and for such a small segment of their total guest population I would figure. But this resort fee, on top of the valet fee, sucks. Lame. ...glad I only stay here on award stays that waive any resort fee.
#1828
Join Date: Nov 2009
Location: PHL , EWR
Programs: AA Platinum, UA Gold, Hyatt Diamond, Avis First
Posts: 293
Just tried a dummy booking in July and it's indeed real ! I can't believe how downhill this property has gone in regards to treating it's customers. $600 a night isn't enough without a $40 resort fee ?
Additional Fees & Taxes
state tax
24.33 USD
occupancy tax
54.02 USD
resort fees
40.00 USD
Total Per Room
702.35 USD
Additional Fees & Taxes
state tax
24.33 USD
occupancy tax
54.02 USD
resort fees
40.00 USD
Total Per Room
702.35 USD
#1829
Join Date: Dec 2008
Posts: 563
This resort is nice and I've been a big fan but $70/day in fees alone is absolutely ludicrous!!! I am so turned off by this property. I will tell everyone to stay away. This hotel is absolutely not worth those fees. I would stay at the Grand Wailea or Fairmont before staying here just on principle. This hotel has such a snotty attitude now that I am extremely turned off by them. The rooms are small too. I have stayed in a suite every time but once and the suites are large but the regular rooms are tiny and have no dresser to store clothes. What hotel has no place to put your clothes? I'm not one to write reviews on TripAdvisor but this change has convinced me to give them an honest review now and it won't be pretty.