View Poll Results: Which promo did you get? Where do you live?
5000 points after 2 stays
30
10.75%
3000 per stay, up to 3 stays
20
7.17%
2000 per stay, up to 4 stays
12
4.30%
5000 points after 1 stay
28
10.04%
Something else
3
1.08%
Nothing, live in the USA
141
50.54%
Nothing, live outside the USA
45
16.13%
Voters: 279. You may not vote on this poll
Summer 2013 Promos (targetted)
Jun 28, 2013, 11:10 am
#31
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, Bonvoy LTP, IHG Plat, LHW Sterling
Posts: 2,405
I have had zero revenue stays this year, so my assumption is my stay 1 get 5,000 was targeted to get me back in a Hyatt frame of mind. In past years I’d get 2,000 point promos when I had not stayed for long periods of time.
Jun 28, 2013, 11:26 am
#33
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Well, as others have stated above, the negative impact here is likely to be pretty strong. While targeting some members to get them to take another look at Hyatt, they seem to be alienating other members to the point of losing their business.
Jun 28, 2013, 11:28 am
#34
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 661
And for us very LOYAL customers who have had $$$$$ revenue, we get nothing. What is wrong with this picture?
Jun 28, 2013, 11:36 am
#35
Suspended
Join Date: Mar 2011
Location: Los Gatos, CA
Programs: Hyatt Diamond, Marriott PLT, SPG PLT, AA EXP, Virgin Elevate
Posts: 293
I wonder what the criteria is on who they are targeting... I'm at 40 nights this year and will qualify for Diamond again in a matter of weeks, current point balance is around 700,000. No email.
Jun 28, 2013, 11:47 am
#36
Join Date: May 2013
Location: In motion
Programs: SPG LifeTerm Platinum; Hyatt DiamondForever; HHonors Perpetual (but Questioning) Diamond
Posts: 19
Jun 28, 2013, 11:58 am
#37
Join Date: May 2002
Location: West Coast
Programs: AA, WN, Hyatt, Club Carlson, HHonors, MRewards, CET, M Life
Posts: 1,959
I've not had a revenue stay at Hyatt this year and got the 5K/1 stay offer.
Jun 28, 2013, 12:09 pm
#38
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
I sent an email this morning saying that this promo will only cause discontent amongst their loyal customers that didn't receive a targeted email. I asked for a promotion and basically said that if I don't get one, I'll just switch my future Hyatt reservations to Marriotts, and if I do get a promo, I'll do the opposite (switch my Marriott reservations to Hyatts). We'll see what happens!
Jun 28, 2013, 1:21 pm
#43
Join Date: Apr 2010
Location: LAX
Programs: Hyatt Glob
Posts: 369
Jun 28, 2013, 1:23 pm
#44
Join Date: Mar 2012
Location: DCA, IAD, BWI
Programs: National Parks Annual Pass
Posts: 316
Wish I could switch
I received the 5K for 2 Stays offer, which is great and I am happy about. I will definitely max it out.
But I do wish I could switch to the offers with more stays, even 8K for 4 stays; fewer points per stay but would be nice to have incentive to send more business to Hyatt.
But I do wish I could switch to the offers with more stays, even 8K for 4 stays; fewer points per stay but would be nice to have incentive to send more business to Hyatt.
Jun 28, 2013, 1:24 pm
#45
Join Date: Apr 2010
Location: LAX
Programs: Hyatt Glob
Posts: 369