gengar

As long as WoH and Mlife accounts are linked, the WoH number doesn't even need to be provided at check-in. Occasionally the credit might not make it to WoH, which can be resolved by e-mailing [email protected] .

dpb132

This is all correct. Just make sure the WoH nights aren't all free (comped), if they are you won't get any stay credit.

craigthemif

Link your accounts ahead of time. Don't rely on the check-in agent.

WasKnown

Is linking just a matter of using this link? https://world.hyatt.com/content/gp/e...ier-match.html

I'm guessing it's unlikely to get a FHR Mlife stay credited to Hyatt, right?

CLEguy

That's the link. And yes, you can credit MLife FHR stays to Hyatt. When making the FHR booking, include your MLife number in the comments. When checking in, confirm that you're earning tier credits and then ask that your Hyatt number also be added. I've never had FHR stays not ultimately post.

TravelingChef

This is all 100% correct. Emphasis on "ultimately post..." I've had 4 of these FHR MLife nights this year. 2 posted 7-10 days later as they should have, with no issue. The other two only posted with my Hyatt concierge manually taking care of it a month later.

creativeguess1

MLiFE. Hyatt Partnership


maybe someone can help me here? I remember seeing in the WOH Terms and Conditions


my example.

stay at the Bellagio

5 nights

3 are paid. 2 are comped. I’ve always received 5 tier nights. I remember reading in the WOH terms. “If at least one night is paid you earn all nights as tier nights”

Ring a bell to anyone? If someone can post that piece of the TOCs. I would appreciate the help


recently I had a stay. It needed to be manually posted. Only got credit for the one night paid. Not the entire stay.

Matt4200

You said 3 were paid so why would you only get credit for one night paid, unless you you only paid for one night?

I ask because you said “the one night paid”.

Doppy

In my experience if there's at least one paid night and it posts automatically you'll get credit for all of the nights in the stay. If you have to request manual credit then there's no guarantee.

creativeguess1

my understanding and I saw this once in WOH terms and conditions, if you have at least one night paid, your entire stay gets tier credits. This has been my experience for at least 2 years now. I’m arguing with WOH Rep who says it’s only the nights paid. I believe this is incorrect. I just can’t find the verbiage.

so if 5 nights were comped. You get 0
if one night paid. And 4 comped. You get 5


it could have changed in WOH terms in the past 2 months. Kind of doubt it, but it’s possible. I just can’t find it. Someone posted a screen shot in the past year, can’t find that on FT either.


feels like whether this is a manual post or automatically post it would still follow WOH terms and conditions, not just a “wait and see” moment.

Matt4200

I feel like that wasn’t an actual term but more of something that just happened when stays would automatically post.

After doing hefty research here’s the actual term -

“What is considered an M life Rewards-Eligible Night at the participating M life Rewards destinations?



An M life Rewards-Eligible Night is:


1. Any night where payment is made directly to a participating M life Rewards destination; OR


2. Bookings made through hyatt.com (including World of Hyatt free night award stays); OR


3. Bookings made through a Hyatt Global Contact Center.



Reservations made through third party on-line sites and services (such as Expedia, Priceline or hotels.com), M life Rewards complimentary room stays, master account group bookings, traditional wholesale rates, media rates, Hyatt employee discount rates, airline interrupted-trip vouchers, or contracted rooms are not M life Rewards-Eligible Nights. In addition, for any stay at an M life Rewards destination of fifteen (15) or more nights, no night of the stay will qualify as an M life Rewards-Eligible Night, even if such night otherwise meets the requirements described above.”

https://help.hyatt.com/en/faqs/world...nship.html#/10

creativeguess1

well that seems to say the opposite of what I’ve experienced. Excellent IT per usual.


thanks for tracking this down for me. I’ll shut up now. 🤣

Matt4200

Yeah I feel like it’s been more of just something that happened commonly when stays automatically posted with a mix of paid and comp nights rather than it actually being policy.

CLEguy

I have had multi-night stays in which all but one night were fully comped, and I received credit for the entirety of the stay.

My guess is that the automated MLife process sends Hyatt the check-in date, check-out date, and the eligible rate total. Hyatt then averages that total across the stay to arrive at an average daily rate. If that ADR = 0, no nightly credit.

Matt4200

I’d agree with that which is why when it has to be posted manually you don’t get all the EQN you would have otherwise. But it’s definitely not a policy to give full EQN credit for comped MGM nights.