Hyatt and MGM Resorts New Loyalty Program Relationship Has Launched!
Jul 5, 2013, 5:23 pm
#76
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
It states June 20 as the start date for M Life members to receive benefit at Hyatt, not the other way around.
The Hyatt page:
http://hyatthotels.hyatt.com/content..._vegas_hpma_en
Doesn't list a start date, other than August for status match. In fact, that Hyatt page reads like August is the start date.
This is a confusion which MLife and Hyatt management need to address.
The Hyatt page:
http://hyatthotels.hyatt.com/content..._vegas_hpma_en
Doesn't list a start date, other than August for status match. In fact, that Hyatt page reads like August is the start date.
This is a confusion which MLife and Hyatt management need to address.
Click on 'Hyatt-MGM Resorts Relationship'
Go to Frequently Asked Question #7:
7. When can I begin receiving the benefits of the relationship?
Effective June 20th, 2013, members of both programs may begin receiving benefits of the new relationship. Coming in August, Hyatt Gold Passport members will also be eligible to opt-in to a matching tier status in M life.
Jul 5, 2013, 5:31 pm
#77
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
I explained that I understood I would not receive a stay credit, but that I expected to earn points for spend. They were "certain" I would not, but rather than debate it, I just asked them to add my GP number anyway.
Hopefully the points will post, but I suspect I will have to call GP and send them my receipt...
Hopefully the points will post, but I suspect I will have to call GP and send them my receipt...
Last edited by iflyjetz; Jul 6, 2013 at 12:37 pm
Jul 5, 2013, 6:57 pm
#78
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,397
If you are a Hyatt Plat., what level will they give you with MLife in august-Platinum as well?.
And how do you do the status match? Can it be any m-life casino? I live near Detroit's MGM and since they aren't participating hotel, I wasn't sure if the M-life desk there will be able to do the status match or not.
And how do you do the status match? Can it be any m-life casino? I live near Detroit's MGM and since they aren't participating hotel, I wasn't sure if the M-life desk there will be able to do the status match or not.
Jul 5, 2013, 7:00 pm
#79
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,475
Jul 5, 2013, 7:06 pm
#80
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,397
Jul 5, 2013, 9:09 pm
#81
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
[QUOTE=iflyjetz:21047105]
I'm pretty sure that you can't earn points on an unpaid stay. If that's not true, I'd like to know, as I have some stays that I need points for.
Somewhere on the FAQ it said that you don't get points or stay/night credit on a comped stay, bit you do still get tier credits and HGP points from incidental spend.
This aligns with my previous experiences on just the mlife side.
Originally Posted by laxsnaogg;21045690I explained that I understood I would not receive a stay credit, but that I expected to earn points for spend. They were "certain" I would not, but rather than debate it, I just asked them to add my GP number anyway.
Hopefully the points will post, but I suspect I will have to call GP and send them my receipt...[/QUOTE
Hopefully the points will post, but I suspect I will have to call GP and send them my receipt...[/QUOTE
I'm pretty sure that you can't earn points on an unpaid stay. If that's not true, I'd like to know, as I have some stays that I need points for.
This aligns with my previous experiences on just the mlife side.
Jul 5, 2013, 11:15 pm
#82
Join Date: Mar 2011
Location: IAH
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 211
I had two stays earlier this week at the Excalibur and Luxor. At the Excalibur, I asked upon check in to add my Hyatt# to the reservation, and while the desk agent didn't seem fazed by the request, she had to ask a supervisor where to add it in the system. At the Luxor, I asked to add my Hyatt# again, and the agent said he needed to check because he wasn't sure that Hyatt was a partner. When he returned, he checked and found that my Hyatt number was already on my account (he showed me his screen to confirm this). So far nothing is showing on the Hyatt side, but I have received tier credits from Mlife for my stays. My folios do not show any indication of having my Hyatt#.
Jul 6, 2013, 12:14 pm
#83
Join Date: Jun 2005
Posts: 192
Points & Stays Posted
Had 3 stays, June 20 Aria / June 21-22 Mirage / June 23 Mandalay..
The Mirage & Mandalay points & stays posted. The Aria did not but I believe it was because we were already staying there the 18th and 19th and I called in to add another night, although it was a different reservation the mLife site showed it being combined in to one 3 night stay. I haven't looked deep enough to make sure the points were correct but the stay nights posted and the points look close enough at first glance...
^
The Mirage & Mandalay points & stays posted. The Aria did not but I believe it was because we were already staying there the 18th and 19th and I called in to add another night, although it was a different reservation the mLife site showed it being combined in to one 3 night stay. I haven't looked deep enough to make sure the points were correct but the stay nights posted and the points look close enough at first glance...
^
Jul 6, 2013, 3:09 pm
#84
Join Date: Jan 2008
Posts: 3,566
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.1.2; en-us; DROID RAZR Build/9.8.2O-72_VZW-16) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)
So about 2 weeks. Good data point.
So about 2 weeks. Good data point.
Jul 8, 2013, 4:08 pm
#85
Join Date: Jul 2011
Location: North America
Posts: 2,265
I was able to use the Gold/Plat check-in area at MGM when there must have been 150+ guests waiting in the regular check-in line. ^ But this is probably a YMMV for now as I first asked a manager who said "not until they work out the details" but few minutes later I went to the premier check in area anyways and was able to check in.
Jul 9, 2013, 10:22 pm
#86
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,692
Was checking on hyatt.com for NYE availability at MGM properties and found none in the good hotels. At first I thought it must be a blackout date for the Hyatt partnership, but then I searched on the individual properties' websites and even they say no availability. Is it normal for NYE in Vegas to be sold out this early??
Last edited by italdesign; Jul 9, 2013 at 10:36 pm
Jul 9, 2013, 11:07 pm
#87
Join Date: Feb 2013
Posts: 1,818
Was checking on hyatt.com for NYE availability at MGM properties and found none in the good hotels. At first I thought it must be a blackout date for the Hyatt partnership, but then I searched on the individual properties' websites and even they say no availability. Is it normal for NYE in Vegas to be sold out this early??
A lot of the times they wont have dates available in November/December this early in the year depending on the individuals website. For instance try looking at New York New York hotel, the latest date avail is in October. That or Hyatt may be still updating their system. Whatever the case, if you need to book now, go to MGM/MLife, or the individuals property website. Don't rely on Hyatt, yet...
Jul 10, 2013, 12:34 am
#88
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,475
Was checking on hyatt.com for NYE availability at MGM properties and found none in the good hotels. At first I thought it must be a blackout date for the Hyatt partnership, but then I searched on the individual properties' websites and even they say no availability. Is it normal for NYE in Vegas to be sold out this early??
I just randomly checked 12/30 to 1/2 for 3 nights on hyatt.com and see many availabilities: Aria at $379, NYNY at $260, MGM at $243 etc.
Jul 10, 2013, 1:25 am
#89
Join Date: Jun 2012
Posts: 177
Was checking on hyatt.com for NYE availability at MGM properties and found none in the good hotels. At first I thought it must be a blackout date for the Hyatt partnership, but then I searched on the individual properties' websites and even they say no availability. Is it normal for NYE in Vegas to be sold out this early??
It was common to see top hotels offer a rate well north of $400 for a standard room on 12/31 and the exact same room is available for less than $100 the next day.
Jul 10, 2013, 7:46 pm
#90
Join Date: Jul 2011
Posts: 205
Another data point,
Checked in on June 24, Checked out on June 26, at Vdara.
The stay and nights posted as of today, July 10,2013
Checked in on June 24, Checked out on June 26, at Vdara.
The stay and nights posted as of today, July 10,2013