Any delays in stays posting?
Nov 4, 2011, 3:01 pm
#1
Original Member
Original Poster
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
Any delays in stays posting?
During this year, all my full-service stays post with 48 hours of checkout (usually the afternoon after checkout date). My last two stays have not been posting for several days. In fact I had to call to get them posted.
Anybody experiencing the same?
Anybody experiencing the same?
Nov 7, 2011, 11:10 am
#2
Join Date: Aug 2008
Posts: 208
My stays still show up within few days after checkout.
Nov 8, 2011, 1:31 pm
#4
Join Date: Aug 2009
Location: ONT, SNA, LAX
Programs: UA Plat, AA Plat, SPG Plat, HGP Diamond, Avis First
Posts: 270
All of my international stays seem to take 7 days or more or simply don't post (currently waiting on HR Mainz to post which is at +10 days from checkout).
My US stays are pretty consistent at 48 hours.
My US stays are pretty consistent at 48 hours.
Nov 8, 2011, 9:59 pm
#7
Join Date: Jul 2003
Location: ORD
Programs: UA Gold MM, UA Club Lifer, MC Lifetime Titanium Elite, Hilton Gold
Posts: 325
My last 5 stays have either not posted or posted incorrectly (no stay credit and 10% of base miles). All at Hyatt Valencia. Have had to email final bill to GoldPassport. No one seems able to fix--mix of AAA and Senior rates.
Nov 13, 2011, 9:03 pm
#8
Join Date: Sep 2005
Location: ACV/Redwood Coast, CA
Programs: UA: LO2P!
Posts: 18
Only at Hotel Sierra, San Ramon (but I kind of expected it with the swtichover from Sierra to Hyatt.) However, it was posted with 24 hours after alerting the GP staff and submitting a copy of my folio.
May 15, 2013, 2:55 am
#12
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
About 25% of the time, my stays don't post automatically. Fortunately, a quick message to the Gold Passport Concierge here on Flyertalk resolves the problem immediately. IME a stay will either post immediately (well, within two days) or it won't post at all. I don't understand this "wait two weeks" dealie, but them's the rules. 
I'm in the two-week waiting period right now for HP LAX El Segundo, where my stay has NEVER posted automatically, three times straight.
I'm in the two-week waiting period right now for HP LAX El Segundo, where my stay has NEVER posted automatically, three times straight.
May 15, 2013, 11:40 pm
#13
Join Date: Jun 2011
Location: Switzerland
Programs: Bonvoy LT Gold, IHG Gold, BAEC Silver, TP Silver
Posts: 1,493
I never had problems with mine.... they usually post within 48H after check-out (my stays are 99% in Asia). Usually, at the same time, I would receive the automatic "thank you for staying at XYZ" email.
May 16, 2013, 5:24 am
#15
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I get the automatic "thank you for staying" yet my points often don't post automatically. I keep track: my points have to be manually posted about 30 percent of the time.