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-   Hyatt | World of Hyatt (https://www.flyertalk.com/forum/hyatt-world-hyatt-418/)
-   -   Suite Upgrade using Points (https://www.flyertalk.com/forum/hyatt-world-hyatt/1424144-suite-upgrade-using-points.html)

price123 Jan 5, 2013 11:43 am

You used to be able to upgrade to a suite using points on a BRG because it books as daily rate. However, recently this is no longer allowed.

MikeFromTokyo Jan 5, 2013 7:58 pm

I would certainly hope these upgrades couldn't be applied to any type of discounted rate. Even at the daily rate these constitute a tremendous discount at many properties.

Point upgrades are by far the single feature of the program I value most. I don't have access to a lot of corporate rates, so tend to pay the daily rate for most Hyatt stays anyway. In my view suite upgrades are a good deal for the properties as they often sway my business to high-end Hyatt properties when I would otherwise choose a different hotel.

NetBrowser07 Jan 8, 2013 9:00 am

Thanks to everyone for replying. I was just trying to figure out if it makes sense to burn the 6000 given that the higher rate needs to be used to book the room.

peachy3 Jan 8, 2013 10:25 am

Just wanted to see everyone's experience using these upgrades:

1) Is the upgrade bookable as long as it shows a suite on the "daily rate" section? Sometimes there are suites for the packages, and not for sale on the "daily rate" on hyatt.com, and customer service have not been able to see these..

2) I've had a few occasions where I have done this at the front desk at check-in. What is everyone else's experience? Grand Hyatt Tokyo specifically refused to do it a couple of times. (With grand suite king available on the website)

Either way, it's a great benefit. Especially at the Japan hyatts where suites are often 3x or more than the daily rate

baliktad Jan 8, 2013 10:31 am

No, just because the suite is listed as available for the Hyatt Daily Rate does not mean that the suite is available for upgrade with points. Suite Upgrades via any mechanism (Diamond, points, e-Standby, etc.) are capacity controlled. You must call to check availability of an upgrade by a specific mechanism.

travelkid Feb 28, 2013 3:20 pm


Originally Posted by price123 (Post 19981763)
You used to be able to upgrade to a suite using points on a BRG because it books as daily rate. However, recently this is no longer allowed.

Couldnt find any other reports on this change. There may be a master thred though?

Can lurker confirm this? Deavlues the BRG guarantee for sure.

baliktad Feb 28, 2013 4:23 pm


Originally Posted by price123 (Post 19981763)
You used to be able to upgrade to a suite using points on a BRG because it books as daily rate. However, recently this is no longer allowed.


Originally Posted by travelkid (Post 20335480)
Couldnt find any other reports on this change. There may be a master thred though?

Can lurker confirm this? Deavlues the BRG guarantee for sure.

Allowing point upgrades on a BRG rate was a loophole, never a published benefit. Hyatt never intended this to happen. As far as I can tell, the loophole was closed well over a year ago, as applying point upgrades now automatically adjusts the rate to the Hyatt Daily Rate.

ERQTraveler Feb 28, 2013 5:19 pm

Is it possible to use a suite and club upgrade for the same reservation, ie upgrade a regular room (with Hyatt daily rate) to club suite?

ERQ

tomy77 Feb 28, 2013 5:23 pm

How about FHR rate? Some nice Hyatt properties are FHR.
(FHR rate usually are BAR/Daily Rate anyway)
Anyone have experienced?


Originally Posted by ERQTraveler (Post 20336165)
Is it possible to use a suite and club upgrade for the same reservation, ie upgrade a regular room (with Hyatt daily rate) to club suite?
ERQ

Don't you automatically got club access if you stay in suite?

peteropny Feb 28, 2013 6:27 pm


Originally Posted by tomy77 (Post 20336181)

Don't you automatically got club access if you stay in suite?

Depends on property - for example suites at the GH Kauai do not get club access unless you're Diamond.

enelym1978 Feb 28, 2013 6:42 pm

Does this work for ALL Hyatt properties? I mean, usually for special rates or upgrades, there are always a few properties which are the exception, notoriously the PH Maldives.

Anyone successfully upgraded with points for a suite at that specific property?

peteropny Mar 1, 2013 7:25 am


Originally Posted by enelym1978 (Post 20336534)
Does this work for ALL Hyatt properties? I mean, usually for special rates or upgrades, there are always a few properties which are the exception, notoriously the PH Maldives.

Anyone successfully upgraded with points for a suite at that specific property?

AFAIK all the rooms are villas / suites at that property (only difference being location) so there is no suite upgrades applicable of any type at the location.

gum Mar 1, 2013 8:16 am


Originally Posted by ERQTraveler (Post 20336165)
Is it possible to use a suite and club upgrade for the same reservation, ie upgrade a regular room (with Hyatt daily rate) to club suite?

ERQ

AFAIK you only need to use one upgrade "instrument" (like the 6,000 GP points) to upsell your room to one of the suites. At most hotels the suites have access to the Grand Club/Regency Club.

You can find the detailed info for each room category within the Hyatt website.
Go to the hotel of your choice
-> Rooms and suites
-> Click on the suite description

Should deliver something like that:
(Description of the entry level/smallest suite)

Text: "Access to Regency Club lounge included"

Or just ask the hotel where you will use the upselling instrument.

Hope this helps. And enjoy your stay. :D

Thunderroad Mar 1, 2013 9:01 am


Originally Posted by tomy77 (Post 20336181)
How about FHR rate? Some nice Hyatt properties are FHR.
(FHR rate usually are BAR/Daily Rate anyway)
Anyone have experienced?

I'd be interested in the answer to this as well.

peter42 Mar 6, 2013 7:55 am


Originally Posted by gum (Post 20339425)
AFAIK you only need to use one upgrade "instrument" (like the 6,000 GP points) to upsell your room to one of the suites. At most hotels the suites have access to the Grand Club/Regency Club.

You can find the detailed info for each room category within the Hyatt website.
Go to the hotel of your choice
-> Rooms and suites
-> Click on the suite description

Should deliver something like that:
(Description of the entry level/smallest suite)

Text: "Access to Regency Club lounge included"

Or just ask the hotel where you will use the upselling instrument.

Hope this helps. And enjoy your stay. :D


Unfortunately this is not true in NA, there a suite does not include club access.


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