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Park Hyatt St. Kitts REVIEW - MASTER THREAD

Park Hyatt St. Kitts REVIEW - MASTER THREAD

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Old Jun 7, 18, 1:15 pm
  #481  
 
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Originally Posted by jameswes View Post
Did you have three people (and thus ~$1000 of credit)?
Did you actually pay $2300 out of pocket? Or was the $2300 the total for nights + dining/spa, and then you took off the ~$1000 leaving you to actually pay $1300?

If the latter, then it makes sense. You didn't generate $2300 of revenue for Hyatt, you generated $1300 and Hyatt gave you an extra $1000 to spend while onsite.
There were only 2 of us so $600 total in resort credits. My total folio before the credits was $2900 - $600 credit = $2300 I paid at checkout. Yea, I don't really care about the night credit but I definitely want the points for that other $1000 in restaurant/spa spend.
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Old Jun 7, 18, 2:58 pm
  #482  
 
Join Date: Feb 2011
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Re: the missing credit for the fourth night. I did a free night promo at the Grand Hyatt Erawan last year and didn't get credit for the night that was free either so I believe you getting credit for 3 nights only is correct unfortunately =( Hyatt told me it's because I didn't pay for that night so I shouldn't receive credit. Maybe you'll be luckier than me if you decide to escalate it.

For the restaurant spa spend, does the link still work that has a list of all the properties that allow for points? You can see if you can find that link and see if PH St Kitts is on it. Not sure if that list applies though. I can't find the thread at the moment, but if you do a search, you should find it. I don't know if that list is kept up to date though.
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Old Jun 7, 18, 5:56 pm
  #483  
 
Join Date: Jun 2014
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Originally Posted by JJeffrey View Post
Has anybody who's stayed recently had an "Eligible Spend" issue at this property?

Just got back last week from 4 nights utilizing the 4th night free promo rate. Total folio was around $2300 but my eligible spend was only ~$1300. Looks like they disqualified everything but the room rate, although even that doesn't match up exactly with what the rate/tax/service was. Also for nights credit I only got 3 instead of 4.
I had the same issue. Just like some properties they say that their restaurants are not part of the hotel and are 3rd party so you cannot get points........... yeah right. They gave me courtesy points anyways. I hate when hotels treat all of their amenities as separate when they are not only to avoid giving you points.
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Old Jun 7, 18, 11:40 pm
  #484  
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Join Date: Dec 2014
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Originally Posted by JJeffrey View Post
Has anybody who's stayed recently had an "Eligible Spend" issue at this property?

Just got back last week from 4 nights utilizing the 4th night free promo rate. Total folio was around $2300 but my eligible spend was only ~$1300. Looks like they disqualified everything but the room rate, although even that doesn't match up exactly with what the rate/tax/service was. Also for nights credit I only got 3 instead of 4.
I can comment on the 4th night not being credited. Had the same question on "3rd night free" offer at The Confidante and reached out to My Hyatt Concierge. I posted the answer here:
https://www.flyertalk.com/forum/29711459-post102.html
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Old Jun 10, 18, 1:29 pm
  #485  
 
Join Date: Aug 2006
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Service charge on free breakfast..

One thing you should consider at this property , even if you have free breakfast (globalist, prive‘ booking) you have to sign the bill for the great house selection, which is 45$ ++. At checkout they will remove the 45$ and the taxes, but you still have to pay the service charge.
You should consider this, when adding an additional tip to the breakfast bill.
Don‘t know if this is a special St. Kitts things, never had this at any Hyatt before...
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Old Jun 10, 18, 3:56 pm
  #486  
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We made bookings via my Virtuoso/Hyatt Prive besvisor, and there are three of us in the room. Two adults and our eight year old. Room rate did not change, both in his booking and the previous dummy bookings I made, but I noticed only $600 in credits on the confirmation. Should it read $900? We just have a lead in room. This place plus four nights at the FS makes for a really affordable luxury getaway.
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Old Jun 10, 18, 4:44 pm
  #487  
 
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We weren’t charged a service charge for breakfast. Maybe a mistake?

Originally Posted by tom-schmitt View Post
One thing you should consider at this property , even if you have free breakfast (globalist, prive‘ booking) you have to sign the bill for the great house selection, which is 45$ ++. At checkout they will remove the 45$ and the taxes, but you still have to pay the service charge.
You should consider this, when adding an additional tip to the breakfast bill.
Don‘t know if this is a special St. Kitts things, never had this at any Hyatt before...
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Old Jun 10, 18, 6:46 pm
  #488  
 
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Originally Posted by sensei View Post
We weren’t charged a service charge for breakfast. Maybe a mistake?


I was charged a service charge
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Old Jun 10, 18, 10:03 pm
  #489  
 
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Originally Posted by bknets88 View Post

I was charged a service charge
I was not charged anything. Maybe its a new thing? Is that even allowed? I know back when it was diamond and not globalist it included tip and everything.
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Old Jun 11, 18, 6:43 am
  #490  
 
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Originally Posted by lotrbfme View Post
I was not charged anything. Maybe its a new thing? Is that even allowed? I know back when it was diamond and not globalist it included tip and everything.
my stay was in Jan
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Old Jun 11, 18, 8:57 am
  #491  
 
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Originally Posted by bknets88 View Post

my stay was in Jan
mine in January aswell... thats weird!
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Old Jun 11, 18, 1:31 pm
  #492  
 
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Is the 'service charge' at this resort waived for globalists a la resort fee?
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Old Jun 11, 18, 4:03 pm
  #493  
 
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Originally Posted by iherebyresign View Post
Is the 'service charge' at this resort waived for globalists a la resort fee?
no
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Old Jun 24, 18, 7:01 pm
  #494  
 
Join Date: Oct 2015
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Tipping?

Have a stay coming up in October and am worried about the food prices. I understand there is a VAT and then a “Service Charge”. Are you expected to then tip on top of this? And if so, should we be tipping the customary 15%? 15% is definitely a US thing and St Kitts is not in the US but I assume most guests are from the US and are tipping the 15% anyway.

What have you tipped if any at restaurants there?
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Old Jun 24, 18, 7:30 pm
  #495  
 
Join Date: Oct 2015
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Kids at Breakfast

One more question - I have breakfast included for 2. If I have small children, do they eat free or at discount? Anyone have experience on that? Thanks!
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